# ThePhotoStick Mobile

> Mobile USB device app for backing up and freeing up iPhone/iPad photo and video storage. (iPhone/iPad app by Prairie It, Inc.)

- Source: https://appshunter.io/ios/app/thephotostick-mobile/id1273607372 (this page in markdown: same URL + `.md`)
- Developer: [Prairie It, Inc](https://appshunter.io/developer/1273607371)
- Category: Photo & Video, Utilities
- Price: Free
- Rating: 1.70/5 from 100 App Store ratings · 77 written reviews indexed
- Age rating: 4+
- Requires: iOS 9.0 · 30 MB
- Languages: American English
- Released: 2017-10-02
- Data updated: 2026-06-10
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/thephotostick-mobile/id1273607372/reviews.md

## What is ThePhotoStick Mobile?

Never miss another shot due to insufficient memory.

For use with the ThePhotoStick Mobile USB device. Never run out of space again on your iPhone or iPad  with ThePhotoStick Mobile USB.  Easily back up images and videos of your life's precious memories and free up space on your phone.  Your easy-to-use app will  find, organize, back up and then safely remove files to free up valuable storage space on your iPhone or iPad device.   

Free-Up Valuable Memory.  When on vacation or on the go, the last thing anyone needs is to run out of memory.  Plus, your phone runs slower when the available memory is low.  ThePhotoStick Mobile solves both these problems allowing you free up space while out living and recording the memories of your life - vacations, birthdays, weddings, children, grandchildren - ThePhotoStick Mobile saves them all.

Use Anywhere, Any Time.  You don't need WiFi or data connections or The Cloud.  ThePhotoStick Mobile allows you to back up your photos and videos and free up space  on your phone anywhere - on the beach, the mountains, cruise ship - anywhere in the world.

Easy To Use.  Simply download the app, plug in the stick and follow the simple  directions to connect ThePhotoStick Mobile to your app.  No monthly fees, no complicated set-up.  Let ThePhotoStickMobile do the work for you.

Compatible.  Works on most iPhones and iPads.

Safe and Secure - ThePhotoStick Mobile keeps your photos and videos safe and secure from hacking, ransomware, and from being held hostage by The Cloud.  Keep them safe and secure on your own ThePhotoStick Mobile.

Transfer and Restore.  Want to keep your files on your computer?  Easily transfer the files from ThePhotoStick Mobile to your computer (Mac or PC) by simply plugging the device into any open USB slot.  You can also restore the backed up photos, videos and contacts to your device.  Simply plug in ThePhotoStick Mobile to your phone and click the "Restore" button.

## Key features

- Back up images and videos
- Free up phone memory
- Organize and remove files
- No WiFi or cloud needed
- Transfer to computer
- Restore files and contacts

## What do users think of ThePhotoStick Mobile?

Overall sentiment: negative

**Pros**

- 👍 Concept is cool
- 👍 Some users report it worked perfectly
- 👍 Easy to transfer photos and videos (for some)

**Cons**

- ❌ Does not work with iPhones
- ❌ Not recognized by phone/app
- ❌ False advertisement
- ❌ Waste of money
- ❌ Poor customer support
- ❌ App crashes/freezes
- ❌ Does not download all photos/videos
- ❌ Duplicates photos
- ❌ Unreliable connection
- ❌ Difficult to use
- ❌ Expensive for non-functional product
- ❌ Junk/garbage product
- ❌ App not updated
- ❌ Returns difficult/impossible
- ❌ Does not support specific iPhone models
- ❌ Red light on but no function
- ❌ Falls out of port
- ❌ App does not load/directions not clear
- ❌ Previous versions not recognized
- ❌ Company does not give refunds
- ❌ Overpriced junk
- ❌ Does not register when plugged in
- ❌ Does not support this accessory
- ❌ Nothing on stick after download
- ❌ Takes too long to back up
- ❌ Videos not showing up
- ❌ Stops in the middle of backup
- ❌ Outrageous price for non-working product
- ❌ No feedback from company
- ❌ Does not work on iPad Pro
- ❌ Scam/ripoff
- ❌ Horrible app/interface
- ❌ Copies same photo multiple times
- ❌ Useless
- ❌ Does not download/backup all photos
- ❌ Money spent foolishly
- ❌ Skips some files
- ❌ No way to fix within app
- ❌ Not what it is cracked up to be
- ❌ Piece of junk
- ❌ Terrible
- ❌ Arrived DOA
- ❌ No recognition by phone
- ❌ Horrific experience
- ❌ Out $100 and no help
- ❌ Can’t open/delete photos from app
- ❌ Can’t delete app
- ❌ Disorganized/out of sequence
- ❌ Malfunctioned after initial use
- ❌ No photos on stick
- ❌ Not user friendly
- ❌ Big expensive disappointment
- ❌ Copied multiples of same photo
- ❌ No way to view full size
- ❌ Only displayed one photo
- ❌ Too late to get refund
- ❌ Only download a few pictures and stop
- ❌ Failed to do anything
- ❌ Downloaded only 6 photos out of 1400+
- ❌ 5 of those photos were duplicates
- ❌ Tech support unhelpful
- ❌ RMA form required for return
- ❌ Poor customer service
- ❌ No email response/receipt
- ❌ Wrong application mailed
- ❌ No one has a name to talk to
- ❌ No customer support
- ❌ Loads only 5% of pics/videos
- ❌ No customer support number
- ❌ No feedback from email support
- ❌ Do not accept returns for opened electronics
- ❌ App seems defective
- ❌ No help to be found
- ❌ Last update to app 11 months ago
- ❌ Keeps timing out
- ❌ Cannot download any photos
- ❌ Very very bad product
- ❌ Couldn't get it to do anything
- ❌ Company should not offer unperfected product
- ❌ No issues at all whatsoever (for some)
- ❌ Bugs in app (for some)
- ❌ Select all files constantly crashing

**Commonly reported bugs**

- Not recognized by phone/app
- App crashes/freezes
- Does not download all photos/videos
- Duplicates photos
- Unreliable connection
- App does not load
- App timing out
- Select all files crashing

**Most requested features**

- Upgrade the app
- Group photos by date
- Improve app functionality
- Fix bugs in the app
- Provide better customer support

## Recent user reviews (10 of 77)

All indexed reviews: https://appshunter.io/ios/app/thephotostick-mobile/id1273607372/reviews.md

### 1/5 — D

*2024-11-10, version 2.2*

I’m assuming the photo stick Omni does not work with the 8S Apple phone not doing anything?

### 1/5 — Photo stick

*2024-05-12*

My significant other bought me this stick for Christmas it wasn’t cheap.  I have tried and tried , test it still doesn’t work. Too much money for this crappy stick . Well any money for something that doesn’t work is extremely expensive. Since the only thing in life we cannot get back is time. I’ve spent too much if my valuable time on this highly advertised photo stick, including this review.

### 1/5 — Not working on my iPhone

*2024-04-10, version 2.2*

I too thought this would save a lot of time and back up all my pictures and videos. I have a ton on my phone. This isn’t working on my iPhone at all. I downloaded the app and it says to plug it in. When I plug it into my phone, it doesn’t even recognize it so nothing is happening. I paid over $50 for this thing and it’s not even working. What a waste of money and false advertisement.if it works for you great. Otherwise I think this is a big scam.

### 1/5 — WOWOW Anazing!!!!

*2024-02-28, version 2.2*

I can’t believe I just bought a photo stick? I thought this would be awesome to download photos and videos and save memory on my phone. But when I go to download the files, it asked me to insert the photo stick and it does absolutely nothing!!!! This is amazing that they are even allowed to sell this on Amazon or anywhere for that matter!!! Very Disappointed!!!

### 1/5 — Worst money I ever spent!!!!!

*2024-02-25*

Does not work!!!! Don’t waste your time or money!!!!! 
I was so excited to get it and so disappointed that it does not work. The app does not recognize that it is plugged in and the one time it did it did not download all my photos and duplicated them on my phone so it took me hours to delete the duplicates and still had to find another way to download all my pictures which meant spending even more money.. so very disappointed!

### 2/5 — Dont work

*2023-10-31, version 2.2*

I agree with that lady. I’ve done everything and it does not work.

### 1/5 — This is junk. What a waste.

*2023-10-17, version 2.2*

Does not work. Plug in the port to my iPhone…. It just falls out!!!! The software never sees it. Waste of my $$$.😡😡😡

### 1/5 — Worthless

*2023-09-09*

I have tried for days now to download pictures from my phone, and while the red light comes on on the photo stick, it does not download anything even if I leave it plugged in for hours and hours on end. This is a completely worthless product

### 1/5 — Doesn’t work

*2023-05-23*

At least on an iPhone 13 Pro running iOS 16.4. Probably because this app has not been updated in 3 years. 

Plug it when directed and follow other directions, but app does not recognize the PhotoStick even though the PhotoStick red light is blinking.

### 1/5 — Wont work

*2023-03-31, version 2.2*

Doesnt work with my iphone.

## Frequently asked questions about ThePhotoStick Mobile

### What does ThePhotoStick Mobile do?

ThePhotoStick Mobile is an app designed to work with a specific USB device to back up your photos and videos from your iPhone or iPad. It helps you free up valuable storage space on your mobile device by transferring your media to the external USB stick.

### How does ThePhotoStick Mobile help free up space?

The app finds, organizes, and backs up your images and videos to the connected ThePhotoStick Mobile USB device. Once backed up, you can then safely remove files from your phone to reclaim storage space, preventing your device from running slow due to low memory.

### Do I need WiFi or a subscription to use this app?

No, you do not need WiFi or data connections to use ThePhotoStick Mobile. It allows you to back up your photos and videos and free up space anywhere, even without internet access. There are also no monthly fees associated with its use.

### Can I transfer my backed-up files to a computer?

Yes, you can easily transfer your backed-up files from ThePhotoStick Mobile to your computer. Simply plug the USB device into any open USB slot on your Mac or PC. You can also restore backed-up photos, videos, and contacts back to your mobile device.

### Is this app compatible with all iPhones and iPads?

The app is compatible with most iPhones and iPads. It is designed to work seamlessly with the specific ThePhotoStick Mobile USB device to manage your mobile storage.

## Version history (last 5 releases)

### 2.2 — 2019-12-12

*  Enhancement:  Skip re-copying video files if they are already backed up to ThePhotoStick device like what is done with Photos
*  Enhancement:  In some cases where users are using iCloud on multiple devices, it is possible to have multiple versions of the same video (yet filename is the same).  Now, when copying video files, if this is the case, both videos will be saved to the PhotoStick device.
*  Enhancement:  Added notification to bring app back into foreground if put into background when running a backup.  If app is left running a backup in the background, iOS will put the app into suspend mode causing the backup to stop.
*  Added activity progress indicator to show progress when backing up large files like video files
*  Fixed:  After initial install of app, the first time hitting "backup all" immediately finished with 0 backed up.
*  Fixed: In some cases, edited photos and videos were being copied without the modifications.  Now, edited photos and videos will be copied properly in those situations.
*  Fixed:  issue where edited photos and videos may be copied as name "Adjustments.plist".  Edited photos and videos now copy with correct name.
*  Fixed:  app crash condition that could occur when copying a photo/video to the device.

### 2.1 — 2019-10-04

• Fixed backup fail issues when iPhone/iPad goes to sleep mode on long backup jobs
• Skip duplicate photos (iCloud especially can have these) and report number of duplicates skipped
• Fixed situation that could result in incorrect backup number count on finish screen
• Ask for photo/videos permissions when app first opens if not granted yet.  
• Added clearer messaging on why we need permission to access the Photo library.
• Added more descriptive messages if backup fails.
• Added download progress bar when downloading images or videos from iCloud as this process can be lengthy especially when downloading and backing up large video files stored in iCloud

Also includes fix from previous version:
• Fixed issue where photos and videos stored in iCloud were not backed up to the ThePhotoStick Mobile USB drive.
         ○ This issue had the symptom where only a handful of photos and videos were backed up to the ThePhotoStick Mobile USB drive even though many show in the Photos gallery.
         ○ With this fix, if you are not connected to a WiFi connection, your mobile data connection will be used to download the photos and videos that are stored in iCloud.  If you ARE connected to WiFi, the wireless network will be used and not your mobile data.

### 2.0 — 2019-09-23

* Fixed issue where photos and videos stored in iCloud were not backed up to the ThePhotoStick Mobile USB drive.
---> This issue had the symptom where only a handful of photos and videos were backed up to the ThePhotoStick Mobile USB drive even though many show in the Photos gallery.
---> NOTE:  With this fix, if you are not connected to a WiFi connection, your mobile data connection will be used to download the photos and videos that are stored in iCloud.  If you ARE connected to WiFi, the wireless network will be used and not your mobile data.
* Other bug fixes and enhancements

### 1.3 — 2018-02-01

Bug fixes and performance improvements

### 1.2 — 2017-12-20

Bug fixes and performance improvements

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## More apps by Prairie It, Inc

- [ThePhotoStick Mobile NEW](https://appshunter.io/ios/app/thephotostick-mobile-new/id1518878065)
- [ThePhotoStick Omni](https://appshunter.io/ios/app/thephotostick-omni/id1572323348)

All apps by Prairie It, Inc: https://appshunter.io/developer/1273607371

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
