# theQapp :Family & Travel Guide — user reviews > 219 indexed App Store user reviews of theQapp by QiDZ, rated 4.70/5 from 1,666 ratings. - Source: https://appshunter.io/ios/app/theqapp-family-and-travel-guide/id1265147563/reviews - App overview in markdown: https://appshunter.io/ios/app/theqapp-family-and-travel-guide/id1265147563.md - Rating breakdown: 5★ 1,431 · 4★ 116 · 3★ 36 · 2★ 12 · 1★ 71 ## Newest reviews (14 of 219) ### 4/5 — Great app *2026-05-31, version 13.47* Great offers as always for kids activities ### 5/5 — Very much satisfied *2026-01-09, version 13.36* Very nice application. Very good offers. ### 5/5 — Very nice application *2026-01-09, version 13.36* I like it ### 5/5 — Very useful! *2025-09-08, version 13.26* Great tool to get ideas and plan the weekend with the kids. Thanks! ### 5/5 — سهل وسريع *2025-09-01, version 13.26* تطبيق مفيد للامهات والاباء يوفر عروض لمناطق العاب مختلفه .. سهل التسجيل وواضحه الخطوات و سريعه ### 5/5 — تطبيق رائع *2025-09-01, version 13.26* جربته اليوم لحجز تذاكر بيلي بيز ممتاز صراحه ووفر علي كثييير ### 5/5 — Excellent *2025-08-25, version 13.25* The app is very very easy ### 5/5 — Helpful *2025-08-25, version 13.25* كنت بدخل الاولاد مكان العاب وعملت بحث عندهم على اسم المكان وفعلا كان عندهم خصم واستفدت منه ### 5/5 — Excellent *2025-08-21* The app is very very easy **Developer response:** Thank you for your feedback! We're glad to hear that you find the app very easy to use. If you have any suggestions for further improvements or features you'd like to see, please let us know! ### 5/5 — We love discounts <3 *2025-08-17, version 13.23* I love it !! Since i take my kids every week to the playground, i will definitely keep using it ### 5/5 — جميل *2025-08-10, version 13.22* يوفرون عروض حلوه باستمرار ### 5/5 — Love it *2025-08-07, version 13.22* We love it but we wish if u add more places 😍 ### 4/5 — جميل *2025-08-04, version 13.22* التطبيق جميل ومفيد حتى يعرفنا على فعاليات واماكن جديدة بس نقصت نجمة عشان المبلغ ما يظهر كامل مع الضريبة الا في اخر خطوة قبل الدفع وهو المفترض المبلغ من الاساس يظهر مع الضريبة ### 5/5 — Super impressed *2025-07-29, version 13.22* The email newsletters are informative and fresh and the deals in the app for play places are fantastic. This is a must-have app for moms in Riyadh! ## Most critical reviews (10 lowest-rated) ### 1/5 — Just so slow *2026-08-15, version 13.58* While the concept of qapp is great, the time it takes from buying the ticket to issuing a ticket is PAINFULLY slow. There are much better ways to get your tickets ### 1/5 — تم شراء تذاكر بمبلغ مختلف عن القيمة النهائية بعد الرمز الترويجي ؟! *2026-07-30, version 13.54* اشتريت 6 تذاكر لألعاب دوكس القيمة الإجمالية 594 وادخلت الرمز الترويجي QIDDIYA20 ليتم خصم 20٪ وفعلت الخصم وأتمت عملية الشراء لمناسبة السعر 475 ولكن عند الدفع تم اقتصاص المبلغ كاملا بدون خصم ؟؟؟!!! كان امراً غير جيد ويدعو للشك وعدم المصداقية !! ### 1/5 — الرقيقه *2026-07-19, version 13.54* المشاعر ### 1/5 — Not Recommended - Untrustworthy *2026-05-31, version 13.47* Not Recommended at all, they lack of responsibility and will eat your money in every chance they will get, customers rights and satisfaction will not be kept at all and will not be considered by any mean ### 1/5 — Not working *2026-03-24, version 13.41* Usually a great app for deals but now it’s not working since changing the name and the app Just continuously gives an error and won’t show anything, just an empty white page ### 1/5 — App keeps crashing *2026-03-24, version 13.41* Not Able to open the app, it keeps showing an error and then crashes. Please fix it the Q team ### 1/5 — No refund *2025-02-18, version 13.05* Got my first ticket in this app and for the first time attempting to pay it got me an error then tried again and it worked. However I found out they took the money twice and refused to refund me the first one into my account that happened due to a technical problem from their side. First time and last time with them ### 1/5 — Kidzania Arab mall Jeddah failure *2024-11-14, version 12.91* Kidzania Arab mall Jeddah refused to let my child enter using the QIDZ ticket barcode. I have bought the ticket and sent it to the nanny on WhatsApp so they refused and insisted that I have to show it to them through the account. Return my money ### 1/5 — مايقدرون يعدلون التذكره *2024-09-20, version 12.7* سيء جدا بس ونجمه كثير عليهم ### 1/5 — Usability is not that good *2024-09-07, version 12.4* It get stuck sometimes especially at time of payment. It charged me twice for same transaction because of that. When I try to click on ‘contact us’ it suddenly exit the app. I regret using it. ## Most praised reviews (10 highest-rated) ### 5/5 — Khobar *2026-08-17, version 13.58* تطبيق ممتاز والاسعار جيده ### 5/5 — تطبيق رائع خصوصا للاطفال وعروض رائعه والاحلى يغطي اكثر من مدينه *2026-07-19, version 13.54* رائع جدا 👍🏻👍🏻 ### 5/5 — ممتاز *2026-05-31, version 13.47* التطبيق ممتاز كنت أدور عرض بيلي بيز ومالقيت الا فيه ### 5/5 — مصداقية *2026-05-29, version 13.47* مصداقية في الدفع والعروض وقبول الشركاء للتذاكر عبر التطبيق ### 5/5 — رائعه الخصومات شكراً جزيلاً *2026-05-24, version 13.47* برنامج اكثر من رائع ### 5/5 — Great app *2026-05-10, version 13.44* Best offers and deals ### 5/5 — جدة *2026-05-03, version 13.44* صراحة تطبيق ممتاز وموفر قبل ما اروح اي مكان ترفيهي لازم ادخل التطبيق اشوف شكراً لكم ### 5/5 — The app doesn’t work *2026-03-24, version 13.41* The app crash in the iOS update ### 5/5 — Great *2026-01-11, version 13.36* Professional customer service, good prices for kids play centers ### 5/5 — Mohammed Sabbagh *2026-01-10, version 13.36* I always use this App in Dubai, it is really saving cost and do not let you stay on queue --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*