# therapyBOSS — user reviews > 25 indexed App Store user reviews of therapyBOSS by Pragma-IT, LLC, rated 4.54/5 from 627 ratings. - Source: https://appshunter.io/ios/app/therapyboss/id1607107752/reviews - App overview in markdown: https://appshunter.io/ios/app/therapyboss/id1607107752.md - Rating breakdown: 5★ 459 · 4★ 58 · 3★ 20 · 2★ 10 · 1★ 37 ## What do users think of therapyBOSS? Overall sentiment: mixed **Pros** - 👍 Easier note writing and documentation - 🚀 Faster app performance and sync speed - 📱 Good iPhone integration - 👁️ Improved font visibility and readability - 🎯 Efficient workflow for home care therapists - 📅 Intuitive calendar interface with quick patient access - 🗺️ Geographic location mapping feature - 💼 Reduces accounting discrepancies and improves payroll - ✨ Smoother user experience compared to older version **Cons** - 😕 Confusing navigation and layout - ⏱️ Time-consuming to complete charting tasks - 🎨 Poor visual design and contrast issues - 🔄 Significant changes from previous version - 📍 Difficult to locate key features like signature page - ❌ Not therapist-friendly interface - 🆘 Unhelpful and sarcastic customer service **Commonly reported bugs** - App freezing and requiring reboot after sending messages - Login timeout errors on iPhone 15.6.1 - App crashes and performance issues - Incompatibility with iOS 26 beta - Difficulty copying content from previous visits **Most requested features** - Patient name banner or header in session notes to prevent charting on wrong patient - Option to switch back to older theme or dark mode - Contrast adjustment options for better visibility - Ability to copy interventions and progress from previous visits - Improved iOS 26 compatibility ## Newest reviews (5 of 25) ### 5/5 — Therapy Boss *2023-04-02, version 1.3.2* 5 Star rating simply put,it raises the efficiency and productivity of our program reducing accounting discrepancies with payroll,decreasing clinician to office direct contact by phone time while improving schedule plotting with overall geographical location mapping feature. ### 5/5 — Much needed update! *2022-09-15, version 1.1.11* The app runs much smoother compared to older version! ### 5/5 — Faster sync *2022-09-07, version 1.1.11* I find the new app to run faster, sync faster and the fonts are easier to see. ### 5/5 — OTR *2022-09-07, version 1.1.11* I have found this updated app, compared to the first version, very user friendly. It flows so easily between pages. I like how when I first log into it, the calendar is right there. I especially love that I can click on the patient’s name from the calendar and get a quick synapsis of the patient’s address and can easily map patient address from there or even call patient, all without even needing to change screens. I was resistant to it at first, but I am now grateful for the changes that were made. :) ### 3/5 — ZERO STAR *2022-09-01, version 1.1.11* The old version is strongly preferable. This new app is not user friendly. ## Most critical reviews (10 lowest-rated) ### 1/5 — Wish I could use the old version *2023-10-16, version 1.3.6* The original therapyBOSS was my fairy favorite EMR. It was easy to use. It makes sense. It was visually pleasing. This new EMR is horrible. It is so confusing. It takes me 10 minutes after I open the patient to figure out how to chart maybe I’m stupid but if I’m stupid, I wouldn’t have a masters degree. I would have to say at this point it is one of my least favorite EMR’s that I’m forced to use. ### 1/5 — PT *2022-10-14, version 1.1.12* the app is worst.. you have to click every detail and takes a lot time (time consuming app) ### 1/5 — President *2022-09-26, version 1.1.12* Complicated and costumer service not helpful and friendly. No patience and sarcastic. ### 1/5 — Why change something that was perfect ! *2022-09-15, version 1.1.11* App keeps freezing and everything is now in different places. ### 1/5 — ST *2022-09-05, version 1.1.11* Why did we change something that worked? It DOES NOT work on my iPhone updated to 15.6.1. I am not even able to login right now to get patient addresses. "Request is timing out." Released too early, with too many bugs! ### 1/5 — It should be 0 stars *2022-09-04, version 1.1.11* This app is very confusing and hard to navigate. Not therapist friendly at all . Horrible ### 1/5 — PT *2022-08-31, version 1.1.11* Very unfriendly to use especially on the go compare to original version! Unable to copy interventions and progress from the previous visits. It took me long time to find signature page, I had to scroll to the end of the note. Its like trials and errors to complete! Please get back to the old version!!!! I am attempting to send a review with one star. Any nick name I try is taken even this„...”!!! It looks to me that Team does not like bad reviewes😂 ### 1/5 — Ot *2022-08-08, version 1.1.11* Very confusing and difficult to learn !!not therapist friendly at all !!!! Time consuming which we do not have !!!! Horrible snd i will quit my jobs that use TB ### 3/5 — Patient Name *2022-11-10, version 1.1.12* Would be helpful to have patient name as banner or similar once opening session note to ensure charting is on correct patient before getting too far into note. ### 3/5 — graphic *2022-09-08, version 1.1.11* The new version is less graphical friendly. Could you make an option to go back to older theme ? Or a contrast options. All is too bright, letters vs. background. Thank you ## Most praised reviews (10 highest-rated) ### 5/5 — I love ThrapyBOSS documentation as compared to any other patient care documentation *2026-06-04, version 1.8.6* I love TB the most out of all other methods of patient care documentation. The support staff is also wonderful, response promptly to try resolve my clinical issues for my patients. ### 5/5 — Recommended *2026-03-30, version 1.8.4* I've been using various EMRs, and this one is my favorite ### 5/5 — Rating *2025-12-27, version 1.8.3* Makes the note writing easier ### 5/5 — PTA *2025-10-02, version 1.8.2* 5 stars ### 5/5 — Not working with iOS 26 *2025-08-25, version 1.8.1* Just a heads up… app is not working under iOS 26. I know iOS 26 is only available now as a beta but the official release is just around the corner and it would be a good idea to address the issue now! ### 5/5 — Awesome *2024-09-17, version 1.4.2* Integrated well with iPhone. ### 5/5 — Best app *2024-06-04, version 1.4.1* Best app for home care therapists ### 5/5 — I love ThrapyBOSS documentation as compared to any other patient care documentation *2024-01-22* I love TB the most out of all other methods of patient care documentation. ### 5/5 — Idiot proof Documentation *2023-09-17, version 1.3.5* 5 stars. I highly recommend this app for EMR ### 5/5 — Needs work *2023-07-05, version 1.3.5* App sticks and needs to be reboot after sending two messages --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*