# theScore Bet Sportsbook Casino — user reviews > 999 indexed App Store user reviews of theScore Bet Sportsbook Casino by Score Media and Gaming Inc., rated 4.80/5 from 221,199 ratings. - Source: https://appshunter.io/ios/app/thescore-bet-sportsbook-casino/id6463805689/reviews - App overview in markdown: https://appshunter.io/ios/app/thescore-bet-sportsbook-casino/id6463805689.md - Rating breakdown: 5★ 199,165 · 4★ 13,830 · 3★ 3,882 · 2★ 818 · 1★ 3,504 ## What do users think of theScore Bet Sportsbook Casino? Overall sentiment: neutral **Pros** - 🚀 Smooth and fast app - 💰 Generous sign-up bonuses and promos - 📊 Clean and user-friendly interface - ⚡️ Quick payouts and withdrawals **Cons** - 🕰️ Slow identity verification process - 🤖 Unhelpful and unresponsive customer support - 🔍 Lack of advanced betting options (e.g. alternate lines) - 🔄 Issues with live betting and odds changes **Commonly reported bugs** - Account verification issues - Frequent app crashes and glitches - Withdrawal delays and processing problems **Most requested features** - Add player stats tracking during games - Implement a dark mode option - Offer a wider variety of betting markets - Improve the live betting experience ## Newest reviews (10 of 999) ### 2/5 — Review *2026-08-17, version 26.16.0* Has worse odds than all the other apps. Before I bet I check all apps for best promotions and odds. The 50% daily boost was good but it was changed to SGP and no one wants to do a baseball SGP. SGP in general aren’t good ### 1/5 — Horrible *2026-08-12, version 26.15.0* You literally get nothing for being a higher tier member and wasting thousands of dollars with them every month I have no offers from Penn play or theScore bet they don’t give me no promotions for wagers or deposit bonuses I haven’t gotten any bonus spins or credits for wagering 20 thousand over the past 90 days while being Advantage tier and Penn play is trying to force people to come inside the casino just for their promotions to count instead of accepting online tier points you also will never be able to talk to a regular human being just get spinned in circles by bots who all say the same thing and don’t resolve any issue or try to compensate you for the troubles you might not even be able to connect to live chat it’s not 24/7 that’s a lie I’ve been trying to connect to an agent for almost a day the Betty bot doesn’t even pop up ### 1/5 — Poor service *2026-08-09, version 26.15.0* Terrible sports betting app . Not only can you NOT place live player props like every other app they also would not let me withdraw my money onto the same debit card I deposited with. I am highly disappointed and do not recommend to any other sports bettors ### 2/5 — Zero promos. Zero incentive to use. *2026-08-08, version 26.15.0* They went from offering daily promos to completely removing them without any communication. ### 1/5 — Same Routine X100 *2026-08-08, version 26.15.0* Deposit, Win 10% of your deposit, zero out triggered, withdrawal before they steal it all. ### 1/5 — Thief *2026-08-06, version 26.15.0* Don’t put your money on this app , play somewhere else ### 1/5 — Bad experience *2026-08-05, version 26.15.0* Very disappointing experience. I placed a live bet because the app showed the game was in the 6th inning, but it was actually in the 8th. The live betting information was clearly delayed while the betting lines continued to update. When I contacted support and provided screenshots, they simply referred me to their terms and conditions instead of addressing the issue. If you’re offering live betting, the game information should be reasonably accurate. This experience has made me lose confidence in the platform. I won’t be using it again until this issue is fixed. ### 1/5 — Played them all, this is the WORST casino *2026-08-05, version 26.15.0* Honest feedback and review, no skin in the game , I just play them all , and have seen my share of wins and losses, but nothing compares to the epic epic epic cold streaks I’ve experienced here , can’t even compare it to other places becaause it eventually balances out at those places…but nothing compares here at TheScore, you will go literally hours long without hitting a bonus, maybe even days, and the wins here are minuscule , it’s like thanks for playing but just give us your money , no respect for a customers time and wallet here , if you want entertainment and fun DO NOT PLAY HERE! Seriously this is the worst casino experience I’ve had online , just my two cents…. Oh wait TheScore just took that too ### 1/5 — Took away promotions *2026-08-03, version 26.14.0* Was my preferred book over the bigger ones until they revoked my access to promotions due to an “annual internal review” and claimed that I had to continue playing without promotions to earn them back. Great promotions especially for NFL so definitely disappointing, so be warned if you’re a consistent player ### 5/5 — T *2026-08-02, version 26.14.0* Best app ## Most critical reviews (10 lowest-rated) ### 1/5 — DISCLAIMER *2026-08-24, version 26.16.0* If you bet on soccer/futbol if the game ends in a tie you lose. They don’t tell you in advance just lost an 11 leg parlay off of a PSG draw. Hopefully on future they let people know that if you the game ends in tie it’s a loss, also if the team you bet on losses obviously you also lose too. So basically draw=loss and loss=loss 100% wouldn’t recommend this app especially because of them not having a disclaimer about this. If you play on betting on soccer/futbol use a different app. ### 1/5 — If you win, they limit your account with no promotions. *2026-08-23, version 26.16.0* Had been losing, then went on a little heater, they then removed all promotions. I reached out to support and they just said my account was deemed ineligible and were extremely rude. They couldn't provide a reason or a timetable when promotions would come back. I have a couple futures and when those close, I'm closing the account. PENN is a cancer and will soon be out of business. ### 1/5 — Don’t sign up they will keep your money *2026-08-20, version 26.16.0* Don’t sign up for this book their is plenty of other books out there that won’t keep your money. If you deposit and go to withdrawl they will make you jump through hoops to get it and if you are not able to then they will just steal your money and stop replying. ### 1/5 — Withholding $ *2026-08-19, version 26.16.0* Unfortunately, after heaving a decent time in this app for many months, they now are not withdrawing my money ### 1/5 — Was one of my favorites *2026-08-18, version 26.16.0* Was one of my favorites until they took away all promotions/ profit boost. I contacted customer support, but they couldn’t give me an actual answer they just kept repeating “ we reviewed your account and your no longer eligible for promotions” Just be aware apparently when you start winning, they can just take away all promotions with no explanation and no solution to get them back. Pretty disappointing, will not be using anymore. ### 1/5 — Unbelievably Greedy *2026-08-18, version 26.16.0* I re-opened my account with this place. I now remember why I closed it. They have the most corrupt system you can think of. They’re bots programmed to not understand your concerns, customer service is also just as worthless and has no authority, and their algorithms are all programmed perfectly to lose. I’m coming after you people legally. Luckily the Data will speak for itself. ### 1/5 — Scam *2026-08-15, version 26.15.0* Don’t put your money on this app , play somewhere else, it’s scam ### 1/5 — worst app ever *2026-08-15, version 26.15.0* stay away gambling all will show you the devil ### 1/5 — Fraud *2026-08-14, version 26.15.0* You give out false odds and you do it purpose ### 1/5 — Worst book *2026-08-13, version 26.15.0* Limit bets all the time casino is not like any I’ve ever played w/l ratio is crazy. I have went through several hosts here as a VIP and they all suck. With all the books out here I would stay far away. ## Most praised reviews (10 highest-rated) ### 5/5 — Love this *2026-08-19, version 26.16.0* Awesome site guys !!! ### 5/5 — Great *2026-08-18, version 26.16.0* App ### 5/5 — Nice *2026-08-18, version 26.16.0* User friendly nice ### 5/5 — AB *2026-08-15, version 26.15.0* They always come through with free credit 💯 ### 5/5 — Insurance *2026-08-12, version 26.15.0* I think yall should put the insurance options on all sports just in case any players gets hurts ### 5/5 — Best app ever *2026-08-10, version 26.15.0* Always winning ### 5/5 — Sam *2026-08-09, version 26.15.0* Great betting app ### 5/5 — la mejor *2026-08-09, version 26.15.0* Tiene mucha variedad de apuesta en un solo juego me gusta ### 5/5 — Best SportsBook Ever!! *2026-08-06, version 26.15.0* Unbelievable that I keep winning!! ### 5/5 — Daily mission highly missed *2026-08-04, version 26.15.0* Disappeared . Bet a dollar on casino and get 5 dollar bonus bet , 10 spins alternating all week long was awesome . Just went away --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*