# Theta Wallet — user reviews

> 82 indexed App Store user reviews of Theta Wallet by Theta Labs, rated 3.80/5 from 167 ratings.

- Source: https://appshunter.io/ios/app/theta-wallet/id1451094550/reviews
- App overview in markdown: https://appshunter.io/ios/app/theta-wallet/id1451094550.md
- Rating breakdown: 5★ 102 · 4★ 13 · 3★ 9 · 2★ 7 · 1★ 36

## What do users think of Theta Wallet?

Overall sentiment: mixed

**Pros**

- 👍 Simple and intuitive user interface
- 🔒 Secure storage for Theta tokens
- ⚡ Fast transaction processing
- 💼 Supports multiple token types (THETA, TFUEL, TNT-20, NFTs)
- 🤝 Responsive customer support (when reached)
- 📱 Works well on some devices
- ✅ Easy wallet setup and recovery with seed phrases

**Cons**

- 🐛 Blank screen issues on iOS after updates
- 🐛 App crashes and fails to load
- 🐛 PIN entry screen freezes preventing wallet access
- ❌ No password recovery or account recovery options
- ❌ Inconsistent customer support responsiveness
- ⚠️ Missing price display and market data
- ⚠️ Swap feature unreliable and disappears
- ⚠️ No iOS node support despite Android availability
- ⚠️ Unclear transaction and staking instructions
- 🔐 Security concerns with offline import restrictions
- 😕 Tokens sometimes show as disappeared (display glitch)
- 📵 No in-app token purchase functionality

**Commonly reported bugs**

- Blank screen on iOS after app updates
- App stuck on PIN entry screen
- App crashes immediately upon opening
- Wallet fails to sync between devices
- Tokens disappear from wallet display (glitch)
- Swap feature intermittently unavailable
- Transferred tokens not appearing in wallet
- PIN/password reset not working
- Incompatibility with newer iPhone models
- Text display issues on certain devices
- Mnemonic seed phrase visibility problems

**Most requested features**

- Display real-time token prices and USD values
- Add price charts and market graphs
- Implement in-app token purchase (on-ramp) feature
- Enable iOS node support for EdgeCloud
- Add ability to view seed phrase after wallet creation
- Improve offline wallet import capability
- Add wallet switching functionality
- Implement account recovery options
- Update AppStore screenshots to reflect current blockchain
- Add step-by-step staking tutorials

## Newest reviews (13 of 82)

### 3/5 — Se congela

*2025-12-16, version 5.3.0*

No carga la app, no se puede ingresar actualizar urgente

### 4/5 — Since September 2020

*2024-04-06, version 5.2.0*

I’ve been using the app since September 2020.
I used it as a “hot” wallet, from where I staked my tokens, but then quickly adopted a Ledger “cold” wallet. I put most of my tokens in cold wallets for ling term staking, and use the hot wallet (this app) for some short term staking (THETA, TFUEL, TDROP, LAVITA). It’s convenient. It’s nothing complicated or overly fancy, but I like it and still use it to this day (43 months and counting). If they can add a feature where you can on-ramp (buy tokens on the app), that would be awesome. Thanks.

### 3/5 — Swap feature disappears

*2024-03-31, version 5.2.0*

The swap feature disappears and reappears. It doesn’t connect to the swap website. Other than that it’s good

### 1/5 — Not able to open app

*2023-07-05, version 5.0.5*

When I open the app I get a blank screen. I am using iPhone 12. Please advise.

### 1/5 — Problems

*2023-06-23, version 5.0.4*

I updated the app and now all I get is a blank screen

### 1/5 — Not showing the coin !

*2023-05-08, version 5.0.1*

I transferred from Binance to this stupid wallet but not showing the coin !

### 1/5 — Blank wallet screen on iOS16.3.1

*2023-04-11, version 4.0.0*

I upgraded my phone to a new iPhone and restored from backup. App flashes a pin unlock screen on startup on the wallet tab and then shows a blank page with no contents and the nav tabs on the bottom still somewhat usable. Tried to delete wallet to restore from seed phrase but did not help. FIX THIS IMMEDIATELY PLEASE!

### 1/5 — Can’t find my seed phrase and no support

*2023-03-24, version 4.0.0*

I put in a lot of money into theta and now can’t get back into the wallet. What do I do?

### 1/5 — Simpletints yes I agree on this wallet

*2023-02-06, version 4.0.0*

The coin has no value. Stop wasting your money, look at UBIQ, EXPANSE , etc as cousins of ETHEREUM . This project lost me $70,000

### 1/5 — Transfers

*2022-09-23, version 3.3.1*

Why do I always have a hard time transferring to another wallet. Can’t get a answer . Is TNT20 ok to withdraw from Crypto?

### 1/5 — Fix this program please

*2022-04-08, version 3.3.1*

Impossible to change wallet? WHY? SO dysfunctional I’m losing confidence in you …..

### 1/5 — Can’t import wallet offline…help!

*2022-02-06, version 3.2.0*

The IOS wallet will not let you import wallet offline. This is a HUGE security issue. Please fix immediately!

### 2/5 — Can’t use

*2021-11-03*

I’m sure the app it awesome but I have not used it in many months and can not log on as my pin code password is not working, there doesn’t seem to be any way to reset it so I guess I’ve lost my money!?? 
Would love to know if this is fixable?

## Most critical reviews (10 lowest-rated)

### 1/5 — Just a blank screen

*2025-12-22, version 5.3.0*

Cannot get it to work on iPhone 17pro. Just shows the dark blue background.

### 1/5 — No sirve la app

*2025-12-14, version 5.3.0*

No carga, nunca entra, solo se queda en color oscuro

### 1/5 — Pneumonic password

*2025-04-15, version 5.3.0*

Used once to deposit money and misplaced the pneumonic password. I can’t believe there are no recovery options.

### 1/5 — Theta wallet

*2025-02-22, version 5.3.0*

Doesn’t work anymore. No service to help out. Can’t access my theta. Haven’t changed anything from the beginning.

### 1/5 — Does not work at all now

*2025-01-29, version 5.3.0*

Update: still does not work. Have uninstalled and reinstalled many times. Works fine on my iPad. Doesn’t seem to be any effort to fix this issue. 

I have been using this app since 2021, with no issues. Several months ago something changed and now the app will not progress past the pin entry screen, regardless of reinstalling and importing your wallet multiple times.

### 1/5 — Can’t even up and running

*2025-01-07, version 5.3.0*

Logging is not possible. I put the password on, but don’t activate the wallet.

### 1/5 — Where’s my Theta!!

*2024-11-17, version 5.3.0*

I transferred from my coinbase wallet months ago & it is not there. I found it under my Theta address on etherscan but have no idea how to access. I wrote them & got no reply. I see someone else commented PANIC, but they were able to have their issue fixed.

### 1/5 — App is Inaccessible

*2024-10-09, version 5.3.0*

Whether creating a wallet or trying to import one, the app does not proceed any further beyond the opening screen.

### 1/5 — New tech with poor app??

*2024-01-05, version 5.0.7*

This app is very generic for starters. For this to be some innovative technology yet can’t even get a decent app that functions beyond a blank screen after an update is brutal. I see plenty of other people are having the same issue, yet nothing is done. Once I can get access to my Theta, I’m selling off asap.

### 1/5 — Does not work at all now

*2023-10-06*

I have been using this app since 2021, with no issues. Several months ago something changed and now the app will not progress past the pin entry screen, regardless of reinstalling and importing your wallet multiple times.

## Most praised reviews (10 highest-rated)

### 5/5 — Great Potential, Needs iOS Node Support

*2025-01-07, version 5.3.0*

I've been using Theta EdgeCloud on Android, and it's genuinely transformative for leveraging idle computing power for both earning and supporting a decentralized network. The service is smooth, the rewards system is fair, and the impact on AI and media processing is exciting to watch unfold.

However, I'm an iOS user at heart, and not being able to run nodes on my iPhone or iPad is a significant limitation. I understand the technical challenges, but the potential user base on iOS is huge. Adding this feature would not only make Theta more inclusive but could also significantly expand the network's capacity and utility.

I really hope Theta Labs considers developing an iOS version of the node app. Until then, I'll keep using it on Android but would switch in a heartbeat if iOS support was available. Here's to hoping for a future update that includes us iOS users!

### 5/5 — Safe Secure and Fast

*2024-04-29, version 5.2.0*

From my review this app is safe, secure and fast. It's always best to remove long-term THETA positions off the exchanges onto this app. Great product, thanks. Marius Landman

### 5/5 — Best for Theta tokens

*2024-02-14, version 5.2.0*

If you think to store your Theta Network tokens elsewhere DO NOT! This is the best wallet for Theta Network, don't trust 3rd party wallets if native one exists.

### 5/5 — Works well

*2023-06-11, version 5.0.2*

Been using this for a couple of years. Works well and is easy to use. Maybe people saying they’ve had their tokens disappear from it accidentally gave out their wallet details or clicked some link in the past?

### 5/5 — Excellent Web Wallet

*2023-06-08, version 5.0.2*

Simple, intuitive digital wallet for Theta's three coins plus TNT-20 tokens and ThetaDrop NFT's as well.

### 5/5 — “Simple”

*2022-07-24, version 3.3.1*

I like using this app.  Very simple to use.  Only issue I have is not with the app, but with the pics in the AppStore.  It isn’t on the Eth blockchain anymore so they should update their pics.  Like the wallet though

### 5/5 — Theta and Tfuel

*2022-01-29, version 3.0.1*

Some of the best Devs out there working on a truly green, decentralized network. DYOR. Google, Samsung, and Sony are a few of their teammates in the crypto game

### 5/5 — Works Great

*2021-06-30, version 3.0.1*

THETA IS GODZILLA

### 5/5 — Works great

*2021-05-10, version 2.3*

Awesome is extremely Simple and secure

### 5/5 — Great app, Love the Theta Network

*2021-03-22, version 2.3*

But y’all gotta fix that screenshot! Come on no power?? 😂

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-16.*