# Thimble Insurance — user reviews > 104 indexed App Store user reviews of Thimble Insurance by Verifly Technology, Ltd., rated 4.80/5 from 1,228 ratings. - Source: https://appshunter.io/ios/app/thimble-insurance/id1352716051/reviews - App overview in markdown: https://appshunter.io/ios/app/thimble-insurance/id1352716051.md - Rating breakdown: 5★ 1,135 · 4★ 40 · 3★ 19 · 2★ 5 · 1★ 29 ## What do users think of Thimble Insurance? Overall sentiment: positive **Pros** - 👍 Easy to use - 💰 Affordable - ⚡️ Fast and convenient - 🤝 Great for small businesses - 🙌 Excellent customer service **Cons** - ❌ Lack of human support - 🚫 Limited coverage options - 💰 Significant price increases over time **Commonly reported bugs** - App crashes and bugs - Issues with purchasing and managing policies **Most requested features** - Expand coverage options - Improve app functionality and user experience - Provide better customer support ## Newest reviews (13 of 104) ### 3/5 — Price Increases *2024-06-04, version 10.0.0* The prices are 5x more than they were just 6 months ago. ### 5/5 — Easy and fast!!! *2024-02-23, version 10.0.0* Easy and fast way!! ### 5/5 — Outstanding *2024-02-21, version 10.0.0* Outstanding ### 5/5 — Super reliable *2024-02-04, version 10.0.0* Solid prices, and good coverage ### 5/5 — Easy to work with *2024-01-31, version 10.0.0* Policy east to set up and offers exactly what we needed! ### 5/5 — Thimble Honesty *2024-01-17, version 10.0.0* As a small janitor business, I was required one year ago to begin providing COI’s for customers. I opted for Thimble because of the great prices as well for easy customer service with questions. after an hour or so of navigating the web and Thimble, I was able to figure out how to choose the correct COI easy platform to learn and use in great budget for small business.!! ### 5/5 — Great! *2024-01-01, version 9.5.0* I love thimble very simple and easy to use autopay I have had any problems yet!!! ### 5/5 — Easy to use *2023-12-27, version 9.5.0* Unlike Next… Thimble actually lets us use our real business addres. ### 5/5 — Owner *2023-11-29, version 9.5.0* Great ### 5/5 — Great for my business *2023-11-29, version 9.5.0* Thimble is the best great for my business easy to use always affordable ### 5/5 — Easy to use, good pricing, convenient. *2023-11-10* As a DJ, Thimble app is very convenient and easy to use. I save lots of money. Bought insurance in the confort if my bed listening to music. Three songs later and I was all set. ### 5/5 — Great app with a fun UI *2023-11-04, version 9.5.0* The app makes purchasing insurance a breeze. It is well designed and very responsive. I’ll be using it a lot. ### 5/5 — Super easy! *2023-10-09, version 9.5.0* Great policy and super easy!! ## Most critical reviews (10 lowest-rated) ### 1/5 — 0 star *2026-03-20, version 11.0.16* When you have an insurance claim, they just ignore you. ### 1/5 — don't do it *2026-02-26, version 11.0.16* i have contacted several times about my claim and have yet to hear from them in months horrible insurance ### 1/5 — No customer service when needed *2025-12-22, version 11.0.16* I’m trying to contact customer support and been waiting 6 days to someone to call me back , it’s an AI platform with no human support ### 1/5 — Wouldn’t insure a bicycle shop *2025-09-11, version 11.0.15* This place literally has a guy standing in front of bicycle tires on the front page. I entered all my private information. And when it comes to what kind of business I’m trying to insure it only allowed specific businesses. And a bike shop is NOT one of those. ### 1/5 — The software is BAD *2025-07-10, version 11.0.14* I can’t speak to the insurance as I’ve never used it but the website and app are garbage. Nothing ever ever works ### 1/5 — Bogus *2025-03-07, version 11.0.10* This app doesn’t let me do anything. It’s just a three page ad. ### 1/5 — Doesn’t cover what they say they cover. *2024-07-11, version 11.0.3* The App description says they cover sports and fitness but after going through the steps of downloading the app, signing up, and requesting a quote — no, they don’t cover sporting events. ### 1/5 — Trouble with getting the old policy please canc *2022-09-20, version 9.1.0* Thank you please cancel my other account that has this same information. I need my other policy that you guys charged me for canceled. I just bought this new policy to submit to my employer had trouble with getting the old policy number. Also it would be nice if I can get some of my money would be nice ### 1/5 — Service was good but now... *2021-03-19, version 6.0.4* They offer minimum one day insurance coverage. The price for coverage became 5 times more expensive then it was before (they offered insurance by hours before). I come to client to make diagnostic on refrigerator one day and should pay $60, then I come back another day with parts to make a job and should pay additional $60. Total $120 just for insurance to access apartment in building... ### 1/5 — They were great till 2021 *2021-01-06, version 5.1.3* I’ve had them as our general liability for 2 years. They decided to increase coverage costs by quadrupling my quote. It’s pretty absurd to have no claims for 2 years and then have your insurance jacked way up. I never thought thought I would quote Ariana Grande in a review about general liability insurance... but “thank you, next”. And by next I’m going to NEXT Insurance. They quoted me half what Thimble did. ## Most praised reviews (10 highest-rated) ### 5/5 — Owner of asphalt paving solution, James *2026-06-25, version 11.0.17* Easy to deal with always a pleasure to get on the app and handle things ### 5/5 — Great app! *2025-07-23, version 11.0.14* Can be a little pricey but super easy to use with great coverage ### 5/5 — Works well *2025-01-29, version 11.0.10* Was easier than the other apps. Haven’t had any issues ### 5/5 — Very smooth so far *2024-07-07, version 11.0.2* Have had it for a year and no issues ### 5/5 — Super Easy, fast and affordable! *2024-06-26, version 10.0.0* We use Thimble for quick day-of coverage when certain venues require we have insurance for our DJ services. It’s exactly what we need. Cheap, quick to buy and easy to use... it’s great! ### 5/5 — Great insurance *2024-06-24, version 10.0.0* Had it since 2020 ### 5/5 — Great option *2024-06-10, version 10.0.0* I’m a small business and it’s seasonal. It’s hard to justify paying for insurance all year every month. With thimble I can have an insurance policy per job or per day. Keeps my coats down but I still have the coverage I need. ### 5/5 — Great Business Insurance *2024-05-17, version 10.0.0* They make things easy ### 5/5 — Love thimble *2024-03-19, version 10.0.0* Super easy to use!! ### 5/5 — Easy ! *2024-02-28, version 10.0.0* It was so quick and simple !! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*