# Think Protection+ — user reviews > 29 indexed App Store user reviews of Think Protection+ by Think Protection Inc., rated 5.00/5 from 1 ratings. - Source: https://appshunter.io/ios/app/think-protection-plus/id1408132165/reviews - App overview in markdown: https://appshunter.io/ios/app/think-protection-plus/id1408132165.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0 ## Newest reviews (9 of 29) ### 1/5 — Garbage App *2021-11-18, version 6.4.5* To many flaws total garbage “ can’t control climate now ### 1/5 — App Still In Development Stage *2021-06-19, version 6.4.5* This is app is not fully developed. It’s worse than the previous. Didn’t the developers tested the app before releasing i? That’s so careless. I have deleted the app and returned to the old one. If there’s no change and am forced to use it, sorry I’ll find another service. ### 1/5 — Password Issue *2021-02-19, version 6.4.3* This app needs an update. Every time I log in, it makes me choose a new password! I went to the Troubleshooting section of their website and it’s under construction. I’d appreciate someone getting back to me. ### 1/5 — Fix the notifications *2020-10-02, version 6.4.3* Please get notifications working. It stopped in August. ### 1/5 — App won’t open! *2020-01-04, version 6.4.1* I changed from iPhone 7 to 11 and I can no longer open the app on my new phone. I tried updating the phone, I tried deleting and reinstalling it, nothing works. How do I get the app to work? ### 1/5 — App keeps crashing *2019-12-22, version 6.4.1* I am a new Think Protection client. Having an app that would allow me to manage our devices remotely and arm / disarm the system was a selling feature. This app works for a few hours or a day on my iPhone but then suddenly crashes every time I am trying to open it. The only solution seems to uninstall / reinstall. That is not acceptable. This app needs to get fixed, otherwise I will have no choice other than to return everything and look for a provider with more reliable app support. ### 1/5 — App login is badly broken UX *2019-11-05, version 6.3.9* Fix your login support! ### 1/5 — Bugs *2019-05-05, version 6.3.3* Not working properly now. Cannot arm or disarm with it. Had to go back use the old app. ### 1/5 — Notifications don’t work *2019-02-23, version 6.3.3* I agree with previous review. Why do notifications not work.. will be going back to old app till this is fixed. ## Most critical reviews (10 lowest-rated) ### 1/5 — Awful *2025-10-05, version 6.4.5* To log into this app, I have to repeatedly hit sign in. If I’m lucky, after 40 or 50 tries, it will open the app. I don’t understand why the developers won’t fix this obvious long-standing issue. ### 1/5 — Terrible app *2025-08-04, version 6.4.5* As others have mentioned, I can never log in to the app. Really terrible. No idea why they haven’t fixed this. ### 1/5 — Garbage app *2025-07-25, version 6.4.5* This app has had glitches for years. Can’t set alarm w it as it doesn’t even let you login. Makes me want to switch alarm companies. ### 1/5 — Worst most unreliable app *2024-05-29, version 6.4.5* Getting tired of this terrible app. Never works. Been using it for YEARS and it has never improved. ### 1/5 — App never works *2024-04-10, version 6.4.5* Same as last review with no response. Think security will be think I throw it out security. ### 1/5 — App NEVER works! *2024-02-20, version 6.4.5* This app always has issues. Never let’s me login. What’s the point of having remote access through my phone if it never works?! I’ll be ditching Think for one of their competitions. Good riddance! ### 1/5 — Canceled ThinkProtection *2023-07-20, version 6.4.5* Garbage app, login fails all the time, im not gonna continue to pay $20+ a month for an unusable alarm system. Might as well switch to Ring ### 1/5 — No longer working *2022-09-28, version 6.4.5* The app no longer functions to arm or disarm the system. Pretty much the only thing it’s supposed to do :( ### 1/5 — App stopped working properly *2022-09-27, version 6.4.5* Shows alarm unarmed when it actually is. Go downstairs and alarm goes off. Have disarm on keypad. ### 1/5 — WORST APP EVER, USELESS *2022-06-03, version 6.4.5* I think in 6 months I’ve been able to log in 3 times. I call customer service and they say “it works fine when I log in” … ## Most praised reviews (10 highest-rated) ### 5/5 — Notifications not working *2019-03-03, version 6.3.3* Much better app than the previous and anybody who is wondering why their notifications are not working, its be cause they are turned off under the users setting in the app. Go to the users settings and turn them on! Hope this helps ### 4/5 — Works fine for me. *2021-06-21, version 6.4.5* Either they corrected the problems already or for some reason I’m not experiencing them. Good luck everyone. ### 3/5 — Voiceover issues with iOS 13.1 *2019-10-09, version 6.3.9* I can no longer arm my system from my phone since upgrading to iOS 13. I am blind and must navigate the Think Protection+ app via Voiceover. Now when I attempt to arm, it does not allow me to select Stay Mode! When my spouse arms it with Voiceover Off, it works properly. Until this is addressed, it creates a big safety concern ### 2/5 — Notifications?? *2021-02-28, version 6.4.3* Notifications no longer work, as many other users have mentioned. Please fix this! ### 2/5 — Push Notifications *2020-08-11, version 6.4.2* App notifications are not working for ios 13. I am only relying on Mail notifications. ### 2/5 — Smart home capability? *2020-05-17, version 6.4.2* The app does not show the option to pair lights/thermostats/etc. Bugs need to be worked out ### 2/5 — Mediocre *2019-11-13, version 6.3.9* Agree with other reviews. I’ve had my alarm go off several times and was never notified by the app. Previous app would tell me through push notification. The Face ID is good with iPhones but I find the app sometimes gets hung up and won’t unarm. Gone back to the old one... ### 2/5 — Multiple bugs *2019-07-08, version 6.3.9* Cannot set up new user, keep getting an error message. Same thing with arming the system remotely. ### 2/5 — Lacking *2019-05-17, version 6.3.3* I arm my house in silent mode every morning while my family sleeps. The new update lacks this mode, also can be buggy at times when arming or disarming the house, I too went back to the old app, hopefully a new update will fix these issues... ### 2/5 — Quite rudimentary compared to many *2019-02-28, version 6.3.3* This app is a pain. Will not remember passwords, and so passwords and pass codes must be entered to shut off alarm. Interface not intuitive. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*