# ThinkDiag+ — user reviews

> 269 indexed App Store user reviews of ThinkDiag+ by THINKCAR INC, rated 4.50/5 from 4,267 ratings.

- Source: https://appshunter.io/ios/app/thinkdiag-plus/id1483420979/reviews
- App overview in markdown: https://appshunter.io/ios/app/thinkdiag-plus/id1483420979.md
- Rating breakdown: 5★ 3,482 · 4★ 276 · 3★ 116 · 2★ 82 · 1★ 311

## What do users think of ThinkDiag+?

Overall sentiment: positive

**Pros**

- 🚀 Easy to use
- 🚀 Powerful diagnostic capabilities
- 🚀 Affordable price
- 🚀 Helpful customer support
- 🚀 Versatile for DIY and professionals
- 🚀 Reliable and accurate
- 🚀 Extensive vehicle coverage

**Cons**

- 🐛 Occasional crashes or freezes
- 🐛 Compatibility issues with certain vehicles
- 🔒 Concerns about annual subscription fees
- 🔒 Limited functionality on iOS devices

**Commonly reported bugs**

- Failure to recognize VIN or vehicle information
- Inability to clear certain error codes
- Inconsistent performance across different devices

**Most requested features**

- Improved user interface and navigation
- More detailed troubleshooting guides
- Expanded vehicle coverage and special functions
- Offline mode for diagnostics

## Newest reviews (10 of 269)

### 5/5 — Recomendado

*2026-04-05, version 3.2.9*

Cómprenlo vale la pena

### 5/5 — AutoRecovery shop

*2026-04-03, version 3.2.9*

Glad I found a scanner that works

### 5/5 — Love it

*2026-03-30, version 3.2.9*

I love this app along with the scanner I bought! It helps me so much as a diy entrepreneur lol great you should definitely get one of their products!

### 5/5 — its great!

*2026-03-28, version 3.2.9*

just purchased the thinkdiag 2 and it already has helped me a ton diagnosing vehicles.

### 5/5 — Great

*2026-03-16, version 3.2.8*

excellent service

### 5/5 — Used carz

*2026-03-04, version 3.2.7*

Great service

### 5/5 — Very useful

*2026-03-03, version 3.2.7*

Easy to use and helps a lot for preliminary diagnostics

### 2/5 — Late model Mercedes-Benz

*2026-03-02, version 3.2.7*

Play model Mercedes-Benz diagnostics does not work properly. Any in all module show zero DTC‘s every time you click read codes no matter if you grab another scan tool, it will then pull the actual DTC from each module. This bug arose after I noticed that UI changed some so after the last update it broke.

### 5/5 — Perfect

*2026-02-28, version 3.2.7*

Easy to use, highly recommend

### 2/5 — Me desepciono

*2026-02-24, version 3.2.7*

Crei Que podia ver datos en vivo y combinar los graficos para ver varios monitores al tiempo y no se puede

## Most critical reviews (10 lowest-rated)

### 1/5 — There’s a subscription of $49 of $79 every year.

*2026-07-31, version 3.2.9*

Another subscription garbage. Worked great until my year was up and was subscription with a subscription renewal.

### 1/5 — Broke my car

*2026-06-29, version 3.2.9*

Cost my hundreds to fix

### 1/5 — Mini

*2026-05-31, version 3.2.9*

Сканер работает, но не формирует отчеты. Техподдержка пропала, перестала отвечать.

### 1/5 — Do not recommend

*2026-05-09, version 3.2.9*

Used to be fast and handy tool but now, freezing firmware unable to fix and doing diagnostic over 1.5hr still loading. 
Do not recommend!!!
Uninstalling and destroying device

### 1/5 — Disappointed

*2026-04-10, version 3.2.9*

I’m sure it’s great for some things but not for modern Isuzu’s. I bought this specifically for a 2024 dmax. It doesn’t support it, so I paid $99 for the Thailand Isuzu update and still no joy. I feel like they robbed me. Buyer beware

### 1/5 — Waste of money

*2026-03-26, version 3.2.9*

Do not purchase this has been a complete waste of money and time, can never reset oil lights even with FCA purchased can hardly even clear codes  and attempted with multiple vehicles

### 1/5 — Jeep or dodge or Chrysler

*2026-03-24, version 3.2.9*

Won’t load my auto authority account

### 1/5 — Think diag

*2026-03-14, version 3.2.8*

Absolutely scammers don’t waste your money. Very disappointed

### 1/5 — Not all cars are supported

*2026-03-05, version 3.2.8*

Unable to access Mitsubishi outlander with All Systems Diagnosis. It might work with older cars.

### 1/5 — Used to work

*2026-03-05, version 3.2.8*

I have a small obd dongle for a few years, it did what I needed, but recently it stopped working, as in I wanted to get my car to force a regeneration. Up till recently it had done this and I renewed my subscription. But recently it has changed, the subscription that you buy no
Longer works! It allows you to buy subscription. But nothing happens! When I go to use the subscription content it just says purchase again!! I logged a complaint with Paypal. All I got back from thinkdiag was this message 

Dear User， Thank you for purchasing our automotive system diagnostic software/maintenance software. Please note that this is an immediately effective software product, which takes effect upon purchase and is specifically bought based on your explicit usage needs. As a principle, we do not offer refunds or exchanges. If you have any questions or concerns during the usage, please contact our customer service team through device's IM system or official website for aftersales support. We will do our best to provide maximum assistance and resolve your issues. If our customer service determines that the software you purchased indeed cannot meet your needs, we will assist you with the refund process. Thank you for your cooperation and understanding. We look forward to hearing from you. Sincerely, THINKCAR Team

Why does your system not see that I have bought the subscription and doesn’t recognize that I have not received it. Pointless ! I have now purchased elsewhere 😡🤬

## Most praised reviews (10 highest-rated)

### 5/5 — Best scan tool for phone use

*2026-08-08, version 3.2.9*

Does more then most tools that cost 5 grand or more. Very good device and price!!

### 5/5 — Fantastic value for the money

*2026-08-07, version 3.2.9*

The BD6 is exactly what we needed in our garage 
My dad is an OG mechanic but still it was easy for him to learn how to use thinkcar to his advantage when trying to locate faults 
Good job to the team that made this - keep on the good work

### 5/5 — 🚗

*2026-08-01, version 3.2.9*

EZ App to use, user friendly recommend it.

### 5/5 — Really worked good

*2026-07-23, version 3.2.9*

Good tool, can program and calibrate systems with it ! Really appreciate

### 5/5 — User friendly

*2026-06-24*

I’ve had other scan tools in the past and this has been the best by far. I think it’s the best you can get for the price. I love the AI feature and that it gives you possible caused and solutions. I no longer have to go to google after pulling codes anymore everything is done within the app and there is also community support too. Love it!

### 5/5 — Best

*2026-06-16, version 3.2.9*

Best

### 5/5 — Exceptional

*2026-06-12, version 3.2.9*

This thing is everything that it claims to be and more

### 5/5 — Best ever

*2026-06-10*

I’ve been using ThinkDiag for vehicle diagnostics and have been impressed with its features and ease of use. The app connects quickly, provides clear fault-code information, and offers useful live data that helps with troubleshooting. The interface is user-friendly, even for someone who isn’t a professional mechanic. It’s a convenient and cost-effective tool for monitoring vehicle health and diagnosing issues before they become major problems. Overall, it’s been a valuable addition to my automotive toolkit.

### 5/5 — Most useful tool in mechanics industry

*2026-04-27, version 3.2.9*

I’ve had my thinkdiag for 5 years now, and I’m still learning about new features all the time. The number of actions it can perform, is really just unbelievable.. It can control, test, program, or code, anything on a vehicle that has wires going to it. Completely satisfied with it. Best Amazon product I’ve ever bought.

### 5/5 — Budget friendly, good quality prompt customer service

*2026-04-17, version 3.2.9*

They make combining quality features, and budget possibilite

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*
