# ThinkSmart Portal — user reviews

> 14 indexed App Store user reviews of ThinkSmart Portal by ThinkSmart Software.

- Source: https://appshunter.io/ios/app/thinksmart-portal/id6445883535/reviews
- App overview in markdown: https://appshunter.io/ios/app/thinksmart-portal/id6445883535.md

## Newest reviews (2 of 14)

### 1/5 — Terrible app

*2024-05-16*

The app is always loading and never actually opens. I don’t think I’ve ever seen what the app is capable of. Nothing at this point!

### 1/5 — Failure

*2023-05-09*

App keeps logging me out. Unusable.

## Most critical reviews (10 lowest-rated)

### 1/5 — Crashes or doesn’t even open

*2025-10-16*

The app is clunky, crashes and most often than not it won’t even open.

### 1/5 — Terrible

*2025-01-05*

Worst app ever. I have stopped booking lessons for my child because of this app

### 1/5 — Used to be great

*2024-10-07*

I am a customer of two businesses that use this app, I used to be able to have an app for each company. Last update stopped this from being an option. So I have to log out of the app each time to switch between the companies. This could be streamlined and fixed.

### 1/5 — Can’t log in

*2024-09-14, version 1.17.2*

There’s no option to reset password, no link to contact support. Very frustrating!

### 1/5 — Can’t login on app but can online?

*2024-08-05, version 1.17.2*

Used with eldest child and now attempting to use for youngest. Says company not found, despite being able to login on the website. Poor execution of what was an ok app.

### 1/5 — Even the Hamptons staff can’t use it

*2024-07-20*

You know it’s bad when the business Hamptons swim school can’t assist to use it. Would give this business and the app 0 stars if possible.

### 1/5 — no forget password option

*2024-07-20*

When I open the app, it said I need to updates. After updated the app, my account has been logged out, and there isn’t “forget password option”.

### 1/5 — Keeps logging me out

*2024-07-12*

One days it’s working, next day it’s not!!

### 1/5 — Can’t restart my password

*2024-07-10, version 1.17.2*

Tried to log in to the app but saying invalid password. No buttons to press forgot my password. How I suppose to log in?

### 1/5 — App is terrible

*2024-07-02*

Won’t let me log in and if I do ever get in, is very difficult and slow to use

## Most praised reviews (2 highest-rated)

### 5/5 — Parent app

*2023-06-13, version 1.0.22*

I have loved using this app for my nieces dance lessons, it allows me to view the class information, pay my fees, notify if we are going to be absent and so much more.
Very easy to use!

### 2/5 — Frustrating

*2025-02-10*

Using this app for ongoing payments and annoyingly you need to add payment details every time with a physical card. Would be much easier if it remembered card details or accepted Apple Pay or PayPal. Definitely holding it back

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-08.*