# Thinventory Mobile — user reviews

> 23 indexed App Store user reviews of Thinventory Mobile by Thinventory Holdings Limited.

- Source: https://appshunter.io/ios/app/thinventory-mobile/id1093787185/reviews
- App overview in markdown: https://appshunter.io/ios/app/thinventory-mobile/id1093787185.md

## Newest reviews (7 of 23)

### 1/5 — IOS 14 Doesn’t work

*2020-09-17, version 2.7.10*

As above, it simply does not work with IOS 14.

### 1/5 — Doesn’t work on iOS 14

*2020-09-17, version 2.7.10*

App won’t open on iPhone 11 Pro Max since updating to iOS 14. 
Needs updating ASAP. I can’t open my locker!

### 1/5 — Not opening after iOS 14 update

*2020-09-17, version 2.7.10*

Doesn’t seem to open after updating to iOS 14

### 1/5 — Dosnt Work

*2020-08-18, version 2.7.10*

Awful 😢

### 1/5 — Not launching with iOS 13

*2020-01-29, version 2.0.3*

Not launching with iOS 13

### 1/5 — Does not work

*2019-11-26, version 2.0.1*

Since iOS version 13 has been pushed this App stopped working anymore, everyone tried to open the App it shuts itself down immediately, please update and maybe a good idea is to test it before pushing the update!

### 1/5 — Not working

*2019-10-26, version 1.9.1*

Needs update to work with ios13. Crashes on opening. Very annoying, has been like this for a month.

## Most critical reviews (10 lowest-rated)

### 1/5 — Useless

*2026-02-13, version 2.49.0*

Spent multiple times going to my locker to get kit and returns labels only for the app not to see the locker. Initial phone call advised the battery for the lock was fine but they’d send someone out to fix it. Spoke to sdesk today and advised its fixed, new battery. Tried to open the door on multiple devices, still won’t open.
Wouldn’t recommend for time critical services….

### 1/5 — Latest update awful

*2025-11-07, version 2.47.1*

Cant see my most recent deliveries as the ‘BACK’ button now obscures it after the recent update. The whole idea behind this app to see whats been delivered. Doesn’t anyone from Thinventory actually check out the app after updates? 0 out of 5 if it would let me.

### 1/5 — Login, login, login.....

*2023-07-01*

I have the old style manual ByBox and assume that the newer style of app is unsuitable.
A year after leaving my previous review it is still the same. Most other apps don’t require a login after an update:

Why is it necessary to login every time the app is updated? It is frustrating and a waste of time.

### 1/5 — Shows locations that are out of operation

*2022-03-24, version 2.18.0*

Useless as it shows locations that are out of operation and have been for weeks.

### 1/5 — Nightmare!

*2022-01-25, version 2.18.0*

Since they added the Bluetooth door openings it’s been horrendous! App hardly works, can’t get into it to activate the door to open! Logs you out all of the time. Useless app. Bring back the keys

### 1/5 — Crashes

*2021-10-19, version 2.16.1*

Crashes on opening please sort it out

### 1/5 — iOS 14

*2020-09-18, version 2.9.0*

Doesn’t work with iOS 14, maybe Apple didn’t give enough notice that this software update was coming!!

### 1/5 — Doesn’t work

*2020-09-18, version 2.7.10*

Keep shutting down once updated to ios14 needs attention ASAP

### 1/5 — Not working on iOS 14

*2020-09-17, version 2.7.10*

Crashes out when starting on iOS 14. Used to do the same thing on 13 when it was first released. Deleting and reinstalling doesn’t work. Needs fixing ASAP

### 1/5 — Crashing, won’t open, doesn’t work

*2020-09-17, version 2.7.10*

Crashing, won’t open, doesn’t work

## Most praised reviews (6 highest-rated)

### 5/5 — What it says …..

*2022-07-15, version 2.23.3*

Does exactly what it says on the tin works fine for me

### 5/5 — Massive improvements

*2020-05-01, version 2.4.0*

ByBox have done a lot of updates over the past 6 months and app appears to be very stable. App locker functions are really easy to use.

### 4/5 — Sup

*2020-09-12, version 2.7.10*

Anyone here from British Gas??🤣

### 3/5 — Doesn’t work with latest IOS

*2019-10-23, version 1.9.1*

Needs to be updated , it’s not working at all, won’t open

### 3/5 — Won’t open

*2019-09-23, version 1.9.1*

Doesn’t work with iOS 13 needs a update and often logs you out

### 2/5 — iOS 13

*2020-04-01, version 2.0.5*

Will not open with IOS 13, please fix

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*