# Third Federal Savings & Loan — user reviews

> 55 indexed App Store user reviews of Third Federal Savings & Loan by Third Federal Savings & Loan Association, rated 4.80/5 from 4,275 ratings.

- Source: https://appshunter.io/ios/app/third-federal-savings-and-loan/id907100212/reviews
- App overview in markdown: https://appshunter.io/ios/app/third-federal-savings-and-loan/id907100212.md
- Rating breakdown: 5★ 3,742 · 4★ 334 · 3★ 91 · 2★ 29 · 1★ 79

## What do users think of Third Federal Savings & Loan?

Overall sentiment: neutral

**Pros**

- 👍 User-friendly app
- 🚀 Convenient banking features
- 💡 Helpful for managing finances
- 🔒 Secure banking experience

**Cons**

- 🐛 Bugs and glitches
- ⏱️ Slow performance
- 🔍 Lacking important features
- 🤔 Confusing user interface

**Commonly reported bugs**

- Camera not working for check deposit
- App crashing or disappearing
- Inconsistent account balance updates
- Issues with HELOC payments

**Most requested features**

- Mobile check deposit
- External fund transfers
- Secure messaging with the bank
- Ability to view account statements
- Support for Apple Pay

## Newest reviews (10 of 55)

### 4/5 — Buying Auction Homes

*2024-06-28, version 2024.4.0.10*

Thought this might be a good fit for buying auction homes, but it takes to long to transfer money, auction.com has to have their money instantly. And getting money back into the account after selling the property needs to be quick. If there are smoother ways to make this happen please advise.  Mike Patterson

### 2/5 — Feedback

*2023-09-27, version 2023.3.0.1*

We should be able to change our address on the website.

### 3/5 — Better than nothing

*2022-12-30, version 2022.9.1.11*

The app is ok, and better then not having anything.  It does everything necessary but not in the same league as BOA.  Would be nice to see the bank start using zelle!

### 4/5 — Deposit checks issue

*2022-10-31, version 2022.6.0.3*

With iOS 16.0.3 in iPhone 14 pro, camera doesn’t open properly to deposit checks.

### 4/5 — Statements

*2021-12-15, version 2021.11.0.51*

I cannot access my statements from the online app?

### 5/5 — Great bank

*2020-11-14, version 6.3.1.40*

Easy app to use and convenient

### 5/5 — Great service

*2020-10-10, version 6.3.1.40*

Great service

### 1/5 — Dont pester me

*2020-09-13, version 6.3.1.40*

I gave a bad review to any app that asks for a review

### 5/5 — Love it

*2020-09-12, version 6.3.1.40*

Great app and easy to use.

### 3/5 — Review

*2020-07-18, version 6.3.1.40*

I would like to be able to see a picture of the  check that I mobile deposited..

## Most critical reviews (10 lowest-rated)

### 1/5 — No application of funds

*2026-07-28, version 2026.04*

Upgrade appears to be downgrade

### 1/5 — Slow to process anything

*2026-07-07, version 2026.04*

I have worked with a lot of banks over the years, and I feel like it takes this bank so much longer to get things done. Also, I know I enter the correct info, and no matter what, it says I enter the wrong info. Not user friendly.

### 1/5 — Canceling all accounts

*2026-06-17, version 2025.10.1.2*

App is as bad as customer service reps.

### 1/5 — Terrible iPad OS optimization

*2026-02-09, version 2025.10.1.2*

This app is terribly optimized for the iPad OS especially with Touch ID models of iPad. App will frequently flash Touch ID prompt multiple times during login or simply fail to launch Touch ID and hold the API preventing all other apps from accessing Touch ID. No app should ever be this broken that it makes other apps on the same OS unusable

### 1/5 — Outdated & Slow

*2025-05-02, version 2025.2.2.3*

The app has a lot of bugs that need fixing! It’s outdated at best and doesn’t allow you access even with the correct credentials. Update your software Third Federal!

### 1/5 — Worse than useless

*2024-04-13, version 2024.1.0.1*

This has got to be the worst app ever.  Almost totally unresponsive

### 1/5 — Update this please

*2022-10-05, version 2021.11.0.51*

Check deposit not working since iOS 16. Camera won’t rotate to capture a picture of the check.

### 1/5 — Not user friendly

*2022-09-20, version 2021.11.0.51*

Not user friendly. It asked to call you to verify Id for login , but you have only one option on the call, deny your access???

### 1/5 — Fix it.

*2022-07-08, version 2021.11.0.51*

All of your online interfaces are difficult to use.

### 1/5 — Deposits posting

*2022-02-21, version 2021.11.0.51*

Takes days for deposits to post or show through the app!  Also terrible that banks do not have atm machines!  Very inconvenient!!!  Will be switching banks soon

## Most praised reviews (10 highest-rated)

### 5/5 — Great app

*2026-04-03, version 2025.10.1.2*

Easy to use

### 5/5 — Paying the amount due

*2024-11-11, version 2024.07*

Why I can’t pay the amount due before due date

### 5/5 — Better than nothing

*2024-03-01, version 2023.10.1.4*

The app is ok, and better then not having anything. It does everything necessary but not in the same league as BOA. Would be nice to see the bank start using zelle!

### 5/5 — Great bank great app

*2023-04-17, version 2022.9.1.11*

Thank you, Third Federal, for this app. It’s extremely helpful.

### 5/5 — Modernized with a little old school

*2022-12-10, version 2022.9.1.11*

Very accommodating staff and fair rates on interest checking and cd’s both short term and long. 

I know there are some familiar names with online banking and the rates they offer, however, I feel much more comfortable handing a check to someone personally and walking out with everything complete for a CD or other investment. 

Further, if I have a question, I can actually speak to a human very quickly. 

Bill

### 5/5 — User friendly

*2022-10-05, version 2021.11.0.51*

Works well. Very convenient.  Getting information in real time.

### 5/5 — Thanks

*2021-11-12, version 2021.6.0.50*

Great job

### 5/5 — Statements please

*2021-10-07, version 2021.6.0.50*

Love this app just wished you could see your statements through the app!!

### 5/5 — Makes banking easy

*2020-12-05, version 6.3.1.40*

Love the app. Happy with Third Federal before using the app and now it makes banking there so easy. No reason to go to the bank in person anymore.

### 5/5 — Notice of flood insurance

*2020-11-14, version 6.3.1.40*

3 weeks ago my flood insurance company called. I advised then the payment was sent in well before the due date. They said you had notified them of the requirement. 

This week I received a notice that you are going to purchase insurance for me.  My flood insurance is with the same company. You know this. Stop harassing me.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*
