# Thirteen Explore — user reviews > 81 indexed App Store user reviews of Thirteen Explore by Thirteen/WNET, rated 4.80/5 from 5,771 ratings. - Source: https://appshunter.io/ios/app/thirteen-explore/id598509773/reviews - App overview in markdown: https://appshunter.io/ios/app/thirteen-explore/id598509773.md - Rating breakdown: 5★ 5,138 · 4★ 408 · 3★ 92 · 2★ 44 · 1★ 89 ## What do users think of Thirteen Explore? Overall sentiment: positive **Pros** - 👍 Quality entertainment and education - 👍 Variety of programming - 👍 Reliable and trustworthy content - 👍 Ability to watch missed episodes **Cons** - 🐛 Buggy app with login and playback issues - 🤔 Lack of user-friendly features (e.g., episode tracking, Chromecast support) - 🤔 Limited content availability for Passport members **Commonly reported bugs** - Login screen freezes or doesn't work - Playback issues, such as app crashing or getting kicked out - Incompatibility with certain devices (e.g., Firestick) **Most requested features** - Add episode tracking and resume playback functionality - Improve Chromecast support with features like closed captions - Expand Passport content library to include more archived shows ## Newest reviews (10 of 81) ### 5/5 — Website *2021-09-29, version 3.0* It’s very difficult to find what you what to watch. I’m a member but this website isn’t user friendly. To make matters worse I cannot even submit this comment. ### 5/5 — The Hollow Crown *2021-09-21, version 3.0* I can only retrieve the previews of Richard II. I would love to know if/when that series will be available for viewing/streaming. I hope that you will be able to respond to my concern. ### 5/5 — Variety *2021-08-18, version 3.0* I love the amount of variety, education provided I always find something good to watch ### 5/5 — Simply the Best *2021-08-02, version 3.0* Channel 13 has the best broadcasting than any other station! ### 2/5 — Can’t get it to work *2021-07-25, version 3.0* It tells me I’m signed in but when I try to stream a program it directs me go sign in. This happens repeatedly snd I can’t speak to someone who can help me. Very frustrating! ### 5/5 — Quality Entertainment. *2021-07-19, version 3.0* Channel 13 has consistently provide quality education as well as entertainment for the whole family. I have found I am watching less of the on air cable channels and PBS and it’s affiliates have filled my need for entertainment. ### 3/5 — The content is great the App not so much *2021-07-01, version 3.0* It’s so disappointing that the App doesn’t do what Hulu, Netflix etc. can do - you can’t watch something and come back and pick it up. You can’t watch a series and pick up where your left off - you have to remember the episodes you watched. I love the content, but I think WNET could do better with the App ### 5/5 — Nova *2021-06-23, version 3.0* Nature and Nova. I could not live happily went out PBS thank you all ### 5/5 — Thank you *2021-06-03, version 3.0* You’re always there for us, through sickness and health. Thank you. ### 5/5 — Masterpiece heater *2021-06-03, version 3.0* Love all the masterpieces. Thank you for the opportunity to watch without a membership. ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible amateur app *2026-05-14, version 3.1.0* I’ve never had such a terrible sign-up, renew, payment experience. And asking people to call your 800 number (during bankers hours only) to solve a problem every other business solved online in 2010 is terrible also. They took my subscription money twice, giving me an errors each time, but the charges are on my card, yet I’m still not subscribed. Bang up job PBS New York. ### 1/5 — Sign In Error *2024-06-10, version 3.0.4* Can't sign in with Apple using the app. I get a blank pop-up screen and that's it. Have no trouble signing in using a browser. ### 1/5 — Horrible *2023-03-10, version 3.0.3* I made an account to watch Finding your roots. I have been to watch only one episode ever since. It keeps asking me to login again and again. When I get to click “play” it cancels and the app shuts down. I always been a fan of Channel 13 but this is ridiculous. I have wasted some time just to login. ### 1/5 — App not reliable nor ADA compatible *2023-03-10, version 3.0.3* If you want to cast to your television (and you probably will) you can’t use the closed captioning feature. I can only view foreign language content which comes with captions preloaded. Also you can’t continuously watch episodes without popping in and out of the app. ### 1/5 — Can’t play anything I just get kicked out *2022-05-22, version 3.0.1* Worthless. ### 1/5 — Review *2022-01-23, version 3.0.1* I’m a member but can’t access ### 1/5 — Impossible to use on Firestick *2021-12-05, version 3.0* The app is either slow or broken on Firestick. Each time we must go through a big procedure. NOT HAPPY. May not renew my membership next year. ### 1/5 — Why the change from Passport? *2021-06-12, version 3.0* This app was great because I could see listing for all PBS in my area. Why did it change? Not very helpful anymore. ### 1/5 — This is terrible *2021-06-04, version 3.0* Period ### 1/5 — Thirteen App is AWFUL! *2021-05-22, version 3.0* I’ve paid the subscription fee. Yet I can’t log on. Their App is so poorly designed that it’s impossible. What a pathetic customer experience. Love their content but hate their technology. ## Most praised reviews (10 highest-rated) ### 5/5 — The Best *2026-03-19, version 3.1.0* I could cancel all the apps and just watch everything on PBS. I’m a passport member. Best channel! ### 5/5 — All Creatures *2025-02-17, version 3.0.4* We so look forward to All Creatures Great and Small. The rest of the world stops on Sunday night while we tune in to All Creatures. ### 5/5 — Thirteen is Definitely a Lucky Number *2023-12-21, version 3.0.4* As a PBS MEMBER/SUPPORTER for more years than I can remember. . . at age 80+, I can safely say, “You’ve Come a Long Way, Baby!”. My current copy of THIRTEEN Vol33, Issue 1/January 2024 is Testament to that Longevity. ### 5/5 — Review thirteen programs *2023-02-19, version 3.0.3* Absolutely best on the block! ### 5/5 — Title *2023-01-29, version 3.0.3* Review ### 5/5 — JN *2022-12-12, version 3.0.3* Very good ### 5/5 — Best Channel Ever!! *2022-10-27, version 3.0.3* I could not live without Channel 13! Best Programs & Shows ever!!! ### 5/5 — Dr. Emily A. Phifer *2022-09-13, version 3.0.1* Thirteen has the ability to include all souls and all regions with its eclectic array of programming. All those who take part should support its causes. Should take my own advice. ### 5/5 — The only place for Shows with substance *2022-03-11, version 3.0.1* I have been watching PBS for many years. It’s has all the British shows,nature programs as well as others. I have been watching more especially during covid. Keep it up Carrie ### 5/5 — I love PBS passport. *2021-11-05, version 3.0* I love PBS passport but I wish they had the original All Creature Great and Small. The new series is okay but I prefer the one from the 70s and 80s. I really enjoy Call the Midwife. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*