# THISBOWL: Fresh Food, Fast — user reviews > 48 indexed App Store user reviews of THISBOWL by Fishbowl Services Pty Ltd, rated 2.36/5 from 50 ratings. - Source: https://appshunter.io/ios/app/thisbowl-fresh-food-fast/id6465208456/reviews - App overview in markdown: https://appshunter.io/ios/app/thisbowl-fresh-food-fast/id6465208456.md ## Newest reviews (15 of 48) ### 2/5 — Order time issue *2026-06-11, version 1.0.34* If you order ASAP it doesn’t send the order to the kitchen for 15 mins. ### 2/5 — Cannot contact support *2026-03-16, version 1.0.31* The keyboard hides the Send button. Note I’ve wasted my order as I can’t reach support and no phone number is listed. ### 1/5 — App crashes upon opening *2025-10-21, version 1.0.30* Upon opening app, the logo shows for 10 seconds and then the entire app crashes. ### 1/5 — Can’t order *2025-10-21, version 1.0.30* It doesn’t verify my Australian phone number ### 1/5 — Not allowed to cancel order *2025-10-15, version 1.0.30* No option to cancel order even an hour before the estimated pickup time. No response from support in that time. Will have to bank chargeback ### 1/5 — Not able to login, stupid app *2025-10-14, version 1.0.30* When open the app, it asks your phone number, then put in the code. Then always ask you to create a new account, no options for exiting user to login. What’s the logic here? Why can’t use phone or email to login? If you ask phone number, the. ln you should allow phone number login. ### 1/5 — The app is broken. Cannot believe their don’t have QA Automation there *2025-10-04, version 1.0.30* The app is broken. Cannot believe their don’t have QA Automation in place ### 1/5 — App issue *2025-09-30, version 1.0.29* Couldn’t open the app at all. ### 2/5 — Doesn’t load *2025-09-30, version 1.0.29* You download the app, provide your phone number, give the code, and you get an endless white screen of doom. Over and over. Happens to me and multiple other workmates. App is broken, I’m going to Greenstreat! ### 2/5 — Won’t let me create an account *2025-09-26, version 1.0.29* I really want to use this app as I love Fishbowl, but whenever I click ‘Create Account’, after verifying my phone number with the code, it just takes me to a blank, white screen that won’t load, nor go away. Then, when I refresh the app, none of my progress is saved and no account is created. I’m really hoping there is a way to fix this glitch. ### 1/5 — Having issue with the app rendering blank page *2025-09-08* - i save the wrong birthday and cannot edit it. - the closest i can do is to delete the account(im a newly signed up at this time) - ok, i can just sign up again but the problem now is that my mobile is still linked to an deleted account? - 2fa work but it only give me to sign up via apple continue button. - after continuing or authenticating, i get blank screen. Love the food and want to sign up but the app is broken and not properly deleting my account totally **Developer response:** Thanks for letting us know. Are you able to reach out via the support form in the app so we can investigate further? The reason we don’t allow birthday changes is that, from time to time, there may be birthday rewards. Allowing for birthday changes would allow for cheating the system. This is similar for phone number verification. Once a number is linked to an account, it can’t be used on another as this is how we prevent people getting the same reward on multiple accounts. All that said, we’re happy to help you out if you can reach out to our support. This is just in the app under Account > Support. Thanks! ### 2/5 — ? *2025-05-25, version 1.0.23* “Click here to link your strava account 😁” (2 seconds later) *the entire app crashes* ### 1/5 — App is a seizure risk *2025-03-25, version 1.0.22* Whoever thought it was a good idea to have an unavoidable rapidly flashing animation for an unrelated running club as a splash screen when you open the app needs to have their head read. ### 1/5 — Double charged me *2025-02-17, version 1.0.20* App just takes payment while saying order failed. So needed to pay again at the store ### 1/5 — App issues *2025-02-10, version 1.0.19* App freezing every time I open it, have re-downloaded multiple times, very annoying ## Most critical reviews (10 lowest-rated) ### 1/5 — Bad *2026-06-08, version 1.0.34* Not able to order since December ### 1/5 — Why does you app need audio *2026-06-04, version 1.0.34* Foods good, apps trash. Why on earth does the app need to stop any phone audio when ordering. Know your place Fishbowl ### 1/5 — App sucks, charges your card, doesn't go through *2026-04-14, version 1.0.31* As title, charges your card, doesn't go through. Can't close keyboard to submit to support. Wildly poor app, do not recommend using, just go in person. ### 1/5 — UX bad *2026-04-02, version 1.0.31* Please fix this app something is wrong with the buttons - cannot press to add to order ### 1/5 — Re-order feature gone *2026-03-05, version 1.0.30* I think most common use feature is re-order. I can't find it anywhere on the app. Very annoying. ### 1/5 — App doesn’t work *2026-02-19, version 1.0.30* Keeps complaining about wifi issues, can’t reset password, order page doesn’t work. Better go just order in store ### 1/5 — Discounts don’t work *2026-02-11, version 1.0.30* Staff centre discounts don’t work in this app. Team members can’t help. This issue is with the chadstone centre code. Also no order number for submitted orders? ### 1/5 — Unable to log into existing account *2026-01-29* What a terrible app! I switch to a new phone and try to log into my existing account, it recognised my mobile number but still requested me to sign in with my FB (and this is the one and only option). Then guess what? This app is NOT active on FB! RIDICULOUS. I will never be able to log into my existing account. Why bother using FB when your customer already has an account with their mobile number???? If you don't want your loyal customer to come back, just keep your awful app as it is. **Developer response:** That's super frustrating ivory10. If you're still having issues on the latest version of the app, email careteam@fishbowl.com.au and we'll sort it out. ### 1/5 — Bring back quick reorder functionality *2026-01-17* I like ordering the same dish and it takes forever to customize it! Bring back quick reorder functionality! **Developer response:** We've got you Edgarione. Reorder is alive and well on the latest version of the app. If you're still having issues, email us at careteam@fishbowl.com.au. ### 1/5 — Cant login *2025-12-22, version 1.0.30* After got the OTP, it said i should login with FB. And when it oepend FB, there is an error with saying the app is not active. Cant use my account at all ## Most praised reviews (10 highest-rated) ### 5/5 — First choice for lunch *2026-04-21* App is easy to use, has worked for me every time! Easy to use, easy payment options what’s not to like? **Developer response:** Music to our ears Tiny071. Thanks for the love. ### 5/5 — Fast, Fresh, Easy, Yum! *2026-03-17* Great food, love being able to order online and just grab it from the table, especially when it’s busy, adding a slow cooked lamb warm bowl with tzatziki to the menu would be amazing! **Developer response:** You're a legend dec-pat288. Thanks for the love. ### 5/5 — Speedy & easy! *2025-01-23* Ordered and picked up within 10 minutes! **Developer response:** We appreciate you alw00alw. ### 5/5 — Healthy food ordered with ease *2025-01-20* It’s so easy to order ahead now - I order from my desk and 10 minute later it’s ready **Developer response:** What can we say, the crew are unreal at what they do. Thanks for the love. ### 5/5 — Free bowl *2025-01-20* I skip the queue and get a free bowl along the way, easy. Also love the run 5k get $5 off **Developer response:** Three for three. Thanks for the love. ### 5/5 — New App works well *2024-01-25* Definitely better than the website- great app. Would like to see the loyalty program extended to buy 10 get 1 free again though **Developer response:** Thanks for the love Hughtrs. Your feedback has been seen by the right crew. ### 5/5 — Love fishbowl! *2023-12-19* They finally have an app. Lives on my home screen, ordering every day **Developer response:** Martin you legend! Thanks for the love. ### 4/5 — Reorder with ApplePay? *2025-03-12* +Great for ordering on the way to the store so your team can focus on fulfilling orders rather than taking them. - You can create an order with ApplePay, but seem to need stored card details to reorder. That sorta breaks that function. **Developer response:** Thanks for letting us know! We’ve released a new version of the app which now allows for the use of Apple Pay during a quick reorder. Appreciate the feedback! ### 3/5 — Inflexible protein options in app *2026-03-03* Frustrating that you can’t select from all the protein options for preset bowls, e.g. want lime light with salmon but not available in app **Developer response:** We hear you becmanning and we've passed your feedback to the right crew. Have you tried BYOB yet - it holds the promise of getting everything you want in one bowl. Got more to say about the app, send it across to careteam@fishbowl.com.au. ### 3/5 — Great for options and allergies but fail on the payment front *2025-03-18* One of my favourite takeaways. Unlike uber eats you can make a note about allergies (please include onions as an exclusion!!). But if you just want to do a quick reorder you can’t do it with Apple Pay. Infuriating to not have that as an option as you have to put your whole order back on again. **Developer response:** Thanks for reaching out! Just to let you know, we have now updated the app to allow for the use of Apple Pay during a quick reorder. Appreciate the feedback! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-22.*