# Thistle: Healthy Meal Delivery — user reviews > 119 indexed App Store user reviews of Thistle by Thistle Health Inc., rated 3.60/5 from 39 ratings. - Source: https://appshunter.io/ios/app/thistle-healthy-meal-delivery/id1282670823/reviews - App overview in markdown: https://appshunter.io/ios/app/thistle-healthy-meal-delivery/id1282670823.md - Rating breakdown: 5★ 23 · 4★ 1 · 3★ 3 · 2★ 2 · 1★ 10 ## What do users think of Thistle? Overall sentiment: mixed **Pros** - 🥗 High-quality, fresh, healthy meals - 🌱 Extensive gluten-free and plant-based options - ✨ Delicious and flavorful food - 🚚 Convenient twice-weekly delivery - 📱 App allows easy meal customization - 💚 Supports dietary restrictions well - ⏱️ Saves time on meal planning and cooking - 🎯 Large, filling portions - 🔄 Easy to skip or pause deliveries - 👥 Responsive customer support team **Cons** - 🐛 App crashes and freezes frequently - 🚪 Constant logout issues - 📱 Poor app UI/UX design - 🔘 Buttons cut off on newer iPhone models - ⚠️ App not optimized for notched screens - 🔐 Google login not supported in app - 🚚 Unreliable delivery service - ⏰ Deliveries outside promised windows - 📦 Missing or incorrect items in orders - 💰 High pricing for portions - 🤖 Poor AI chatbot customer support - 📊 Incomplete nutritional information in app - 🗺️ Limited delivery area coverage - 🔄 Difficult to manage skips in new app - 🖼️ Cluttered interface with excessive scrolling **Commonly reported bugs** - App shows blank white screen after login - Cannot proceed past meal plan selection during signup - App requires login on every tab click - Buttons unresponsive or cut off by notch/dynamic island - App not compatible with multiple subscriptions - Password reset emails not arriving - App crashes when clicking referral button - Slow loading times and lag - App doesn't save meal changes - Orders display on wrong days - iPad app extremely zoomed in - Cannot add items to orders - Inconsistencies between website and app - App not sized correctly for all screens - Navigation buttons placed at screen edges causing issues - Redirect loops when trying to reactivate subscription - Google login not functional in app despite website support **Most requested features** - Expand delivery to Austin and other cities - Add sugar content to nutritional information - Breakdown of saturated vs unsaturated fats - Ability to exclude specific ingredients (e.g., kale, cilantro) - View past meal ratings and feedback history - More warm lunch options for winter - Ability to order duplicate meals for multiple people - Better meal swap functionality - Pause subscription option in app - Cancel subscription option in app - Show community ratings on meals in app - Zoom functionality for meal photos - Lower sodium meal options - Compostable or glass returnable containers - Earlier delivery time windows - Persistent login across app sessions ## Newest reviews (14 of 119) ### 2/5 — Multiple midnight deliveries *2026-05-11* As a busy professional, I relied on thistle for healthy meals for about a yeah and half, and had a few initial bumps: occasional mistake in the meals. But the delivery issues lately made it untenable for me to continue with Thistle. They are frequently late delivering based on their estimates. That’s not necessarily a problem if the delivery still stays in a reasonable window (the stated window is 7-10pm). I made a note that I really can’t accept food deliveries after 10pm. They are frequently running as late as midnight. On a Sunday night, a fresh food delivery at midnight is very disruptive—I have early Mondays for work and a flimsy paper/cloth cooler bag might not keep the fresh food at the right chilled temperature if left out overnight. So I have to stay up for their hours late deliveries. Additionally, the time will keep moving: it’s 10pm, no, 10:30, no 11pm, no 11:30pm, no 11:50pm… and the customer service is mediocre. Just can’t do it anymore as much as I like the food ### 4/5 — Moved from LA to Austin — still hoping Thistle expands here *2026-03-05* Former Thistle customer here. I recently moved from Los Angeles to Austin and was surprised to find that Thistle still isn’t available here. I would immediately resume my subscription if Austin delivery became available. Austin has one of the strongest wellness, fitness, and plant-forward food communities in the country. The customer base Thistle targets is very much here — yoga studios, tech professionals, active lifestyles, and people looking for convenient, healthy prepared meals. Right now many of us are using other services simply because Thistle isn’t an option. If Thistle launched in Austin, I’m confident there would be strong demand immediately. I would sign back up right away, and I know many others who would as well. Please consider Austin for a future expansion. ### 2/5 — App update is…. not it *2025-11-23* App was pretty bad before… the new update doesn’t help at all. Take a page from some of the other meal delivery services, they’ve got it figured out. Food is actually really good when everything is correct… missed opportunity. ### 3/5 — Don’t like new app *2025-11-08* The food and delivery is great. What I find really annoying now is it’s now super hard to manage my skips. I travel a lot and I can’t receive food every week. Now I have to navigate through many food photos to find hidden buttons/ menu to skip. Not all in one place but for each half week. It used to be much easier to manage my deliveries, and I don’t like that this is being hidden and made hard to find this functionality ### 3/5 — New app navigation needs work *2025-10-24* Managing deliveries with this new app update just got much harder. The interface is not intuitive and I found myself getting frustrated trying to navigate between weeks to update deliveries and change meals. Consider user testing this please to make improvements. **Developer response:** We appreciate the constructive feedback and will take it into consideration for future updates to the app. If there's anything you need assistance with, our support team will be glad to help. You can reach them at thistle.co/contact. ### 3/5 — Wish you could post pictures on here *2025-07-21, version 39.2.2* Couple of the meals were dented and open before I took them out. First delivery. Other than that, everything tasted good. ### 1/5 — Food good, app is useless *2025-06-26, version 39.2.2* Very difficult to see what you’ve ordered on the mobile app. It shows you things that you didn’t order as part of your menu which is confusing. Additionally, everytime you press the button to pause or cancel subscription you are logged out. ### 1/5 — Expensive salad service with a mediocre app *2025-06-21, version 39.2.2* Signed up with the new customer discount about it was never applied. Almost $250/ week for green leaves and the app is very basic. Customer service is not good as others have mentioned. ### 1/5 — Lack of help on app or in adjusting meal portions !! No support option on app either *2025-06-20, version 39.2.2* Not worth the effort sadly - heard the meals all fabulous and healthy but can't get customer support to adjust amount of weekly meals 😩 ### 1/5 — Blank screen *2025-05-23, version 39.2.2* The app is useless, literally. I love thistle but the app does not work. When I log in I get a blank cream colored screen. I’ve uninstalled and reinstalled and hoped for updates. Nope. I’ve spent precious time trying to fix this, so I can choose meals. Nope. ### 1/5 — Their delivery service is horrible!!! *2025-05-08, version 39.2.2* I’ve now missed my order twice in a single month, which is completely unacceptable. The main reason I signed up for Thistle was to save time and support my healthy lifestyle—but instead, I find myself stressed, inconvenienced, and wasting precious time chasing down orders that never arrive. ### 1/5 — Application issues *2025-02-10, version 39.2.2* What’s wrong with the app? Im trying to move forward after selecting a plan, but not working. I want to try this, but seems like the app is a barrier. What can I do? Does this company care about customer experience? ### 1/5 — Trying to join, stuck on plan choice *2025-02-08, version 39.2.2* I rarely write reviews, but what a horrific experience and it should be embarrassing for the entire team. I’m trying to sign up. When I choose a plan, it just stays on the choose plan page. It just goes to show how these companies probably outsource a lot of their software engineering. Like I want to use this product and my friends have recommended it, but I can’t sign up due to their tech problems. ### 1/5 — Lost Customer *2025-02-07, version 39.2.2* Download the app, click on select meal plan, and then nothing happens. I see from reviews below that you have to go to the website. Come on, get with it, if you want to live in the e-commerce world, you have to have an app that actually works. ## Most critical reviews (10 lowest-rated) ### 1/5 — Login error *2026-06-01* The app always shows a login error and I’ve not been able to manage my account via mobile at all. Super inconvenient. ### 1/5 — Waste of money and resources *2026-05-05* Food is meh, everything is packaged in non-recyclable plastic, and driver refused to take bags on my last delivery so now I’m stuck with 5(!) bags and all the ice packs too. Customer “service” refused to have a driver stop by to pick up all this trash so I canceled and closed my account. I regret trying Thistle. I won’t be back. ### 1/5 — Worst service ever *2026-04-16* I never go out of my way to write reviews but this has been such a horrible experience. The first time I ever use this and I had two deliveries scheduled one on Sunday and the other on Wednesday. The Sunday delivery was missing half of my meals! And the Wednesday delivery didn’t arrive at all! Would not recommend at all ### 1/5 — App doesn’t work *2026-01-09* Waste ### 1/5 — Not reliable. *2026-01-04* They will just move your delivery to the next day, an hour before delivery window. With a text apology of driver shortages your delivery is tomorrow. No does this work? They will let you cancel your subscription but not the late delivery even though it’s not being delivered. Because the app still shows it being delivered on time. ### 1/5 — Terrible app updates *2025-10-23* The new app is horrible to use. It takes way longer to pick out meals than it used to. It’s so cluttered and requires a lot more clicking and scrolling. I also have no desire to make separate selections for protein every single time I make a selection when I only ever want the plant based choice. It’s also more difficult to keep track of pricing and what you’re getting each week. **Developer response:** Thanks so much for sharing this thoughtful feedback. We'll take it into consideration for future changes to the app. ### 1/5 — I don’t understand *2025-10-23* I updated the app and now it doesn’t work. Nothing loads. I even deleted and reinstalled the app. How can you make money when the app doesn’t even work? **Developer response:** Thank you for letting us know about these issues! Please contact our support team so we can help troubleshoot, at thistle.co/contact. ### 1/5 — Update *2025-10-23* Ever since the update I can't access it anymore since I have two subscriptions? **Developer response:** Thank you for your comment! The app no longer supports multiple subscriptions. We'll consider this for the future! In the meantime, you can manage your plans from a desktop browser or our support team can assist with merging your two plans into one. You can reach them at thistle.co/contact. ### 1/5 — Food quality is awful *2025-10-14, version 39.2.2* No one in my household could stomach any of the three dishes that were delivered to us. It’s very poor value for the money you pay and nothing is fresh or tasty. The ground meat tasted so strange that we threw it all away. Even with the newbie discount, I felt that we overpaid for the food that was delivered to us. ### 1/5 — App not working *2025-10-11, version 39.2.2* I downloaded the app and it isn’t working. I pick a meal plan, and it says click to confirm, confirm doesn’t do anything. Immediately stuck in a loop. What a joke. ## Most praised reviews (10 highest-rated) ### 5/5 — The best of all the meal services I’ve tried! *2026-03-30* I’ve tried a few meal services and meal kit/recipe box services. I have a restrictive diet since I can’t eat gluten. Love that Thistle has so many gluten free options and the food itself is super fresh, very tasty and healthy. Having two deliveries a week is awesome because it allows for this freshness. Greens are crispy, proteins are tender, it’s really miles above companies like Factor and healthier than CookUnity. Occasionally they miss items and their customer support is kind of hard to get in touch with because of their very bad ai chatbot. But otherwise happy with them! ### 5/5 — New app is great *2025-10-26* I been getting thistle meals for about a year and they are top quality. The new app is so easy to use and you can review the nutrition information quickly. Also easy to pick your dishes each week, add on extras, and even skip a week with no hassle. **Developer response:** Thank you so much for your kind words and support! ### 5/5 — By far the best meal delivery service *2025-10-26* I tried so many meal delivery options and nothing compares to thistle. The food quality I beyond impressive, no gluten, no dairy, the variety is there and the salads are a key part of my work day routine from home. This new app is gorgeous and such a better user experience. Easiest five stars I’ve ever given. **Developer response:** We're so happy to hear you're loving the changes to the app! ### 5/5 — This food is a lifesaver *2025-10-24* The new app just made everything I love about Thistle even better. It’s so easy to use and I love seeing all the options available every week! This is one of the few apps I use regularly and on a weekly basis. And the food is delicious!! **Developer response:** Thanks so much for the support! ### 5/5 — Great app update *2025-10-22* The new version of the app is a big improvement. It's really easy now to manage my subscription and preview upcoming menus. And it looks great! ### 5/5 — Super healthy and great service *2025-06-17, version 39.2.2* I’ve had a great experience with Thistle meals. I started getting them just before Covid and they got me through the pandemic and kept me healthy. I mostly get the salads as they are large and I can get two meals out of most of them. The delivery service is great where I live and the app functions well. ### 5/5 — Changed my life *2025-01-16, version 39.2.2* I love the food choices and I love trying new flavors and different combinations of spices and herbs. I feel better and I sleep better eating a plant based diet. But occasionally I like fish. My husband likes chicken and it’s easy to make both of happy with so many different offers. The app has worked fine for me. I have not had issues. The only thing I wish was the time of delivery could be earlier due to we go to sleep so early due to getting up very early for work. Other than that, delicious menus! ### 5/5 — Love the app.. suggestion on Ratings *2023-12-02, version 37.3.3* Hi Thistle dev team, I love that you’ve added visibility to my/our ratings for meals in the app! But I really miss seeing others ratings on meals I haven’t tried yet. Any chance you could bring that back? Yes, I want to both ways. 😄 ### 5/5 — Great food bad app *2023-11-27, version 37.3.3* Unfortunate that the app is bringing down the whole thistle experience and potentially turning away future customers when they don’t bother to read reviews because they are for the app not the food ### 5/5 — Great service, great app *2023-10-23* I’ve been subscribed with Thistle for two months and I’m loving it. At the moment I wish there were more “warm” lunch options for winter instead of all salads (or soup cups)… but I’m happy with the seasonal fruits/veg, vegan, GF, and organic meals! So great. But that’s a review of the service, not the app. 😁 I just started using the app because I was tired of the mobile-website logging me out every single time I navigate away for even one second. Based on the other App-store review(s) to-date, I think the developers must have greatly improved the Thislte app. It khas kept me logged in all day, and so far I have been able to do everything I can on the mobile-website but faster and with a better view/UI. My main wish for both the app and website would be the ability to view my past ratings somehow… maybe it’s a way to see my rating (if available) instead of the general rating when I’m ordering meals; OR another tab on the Feedback page where I can see Feedback history. Regardless I am very happy with the Thisle service and App! Thank you, Thistle team! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*