# thl Roadtrip — user reviews > 73 indexed App Store user reviews of thl Roadtrip by Tourism Holdings Limited, rated 3.80/5 from 26 ratings. - Source: https://appshunter.io/ios/app/thl-roadtrip/id906468182/reviews - App overview in markdown: https://appshunter.io/ios/app/thl-roadtrip/id906468182.md - Rating breakdown: 5★ 17 · 4★ 1 · 3★ 1 · 2★ 1 · 1★ 6 ## What do users think of thl Roadtrip? Overall sentiment: positive **Pros** - 👍 Very helpful for planning trips - 👍 Great information on campsites - 👍 Useful for finding places to stay - 👍 Easy to use - 👍 Good for touring NZ - 👍 Brilliant app - 👍 Lots of tips - 👍 Simple and effective - 👍 Handy for saved lists - 👍 Good for finding free places - 👍 Informative - 👍 Lifesaver for road trips - 👍 Great for planning - 👍 Quick and handy - 👍 Perfect navigation - 👍 Excellent in every way - 👍 Great business to deal with - 👍 Good introduction to trip - 👍 Easy to use, great app - 👍 Helpful for first trip - 👍 Must have app - 👍 Helped plan trip immensely - 👍 Brilliant for trip planning - 👍 Super handy, all-in-one - 👍 Excellent app, made life easy - 👍 Great tutorials, easy to follow - 👍 Bloody helpful - 👍 Amazing app, lots of info - 👍 Well put together - 👍 Easy to use, helpful info - 👍 Great site, used often - 👍 Very helpful, answers questions - 👍 Awesome app - 👍 Great cross-section of info - 👍 Useful on road trips - 👍 Awesome app for first-timers - 👍 Good camping app - 👍 Easy to use, informative - 👍 Great app, lots of info - 👍 Very reliable - 👍 Helpful af - 👍 Great guide to camping - 👍 Useful for NZ trip - 👍 Perfekt, helped find places - 👍 Awesome app for campers - 👍 Great planning tool - 👍 Good one, all info needed - 👍 Great app, reliable - 👍 Great app, very helpful **Cons** - 🐛 Navigation on Mac laptop is wonky - 🐛 App not helpful, used Google instead - 🐛 Doesn't work - 🐛 Videos don't load - 🐛 Pickup was horrendously long - 🐛 Can't center start location - 🐛 Hard to navigate - 🐛 Hard to filter - 🐛 Useless - 🐛 Customer service nonexistent - 🐛 Vehicle issues (door, cooker) - 🐛 Rip off for 'new vehicle' option - 🐛 Feel completely lost - 🐛 No idea how to manage - 🐛 Doesn't locate current position - 🐛 Have to manually move map - 🐛 Not user friendly - 🐛 Can't find prices/features - 🐛 Glitches with full internet - 🐛 Help videos not working - 🐛 Screen goes blank - 🐛 Videos page doesn't work - 🐛 Map cluttered, too much data - 🐛 Improve search function - 🐛 Can't open locations on map - 🐛 Help videos not working - 🐛 Video links disappear - 🐛 Map cluttered, obliterated with data - 🐛 Can't get past opening screen - 🐛 Stuck on first page - 🐛 Unable to open app - 🐛 Can't get past start **Commonly reported bugs** - Navigation on Mac laptop is wonky - Videos don't load - App doesn't work - Pickup process is very long - Can't center a start location - Hard to navigate - Hard to filter - App is useless - Customer service is nonexistent - Vehicle issues reported - App glitches with full internet - Help videos not working - Screen goes blank for videos - Videos page doesn't work - Map is cluttered - App doesn't locate current position - Manual map movement required - Cannot open locations on the map - Video links appear and disappear - App displays information screen and does nothing else - Stuck on first page with notice - Unable to open app, cannot get past start **Most requested features** - Improve search function - Improve navigation on Mac laptops - Fix video loading issues - Improve location services to show current position - Make app more user-friendly - Provide prices and features of sites - Fix glitches with internet connection - Ensure help videos are consistently available - Reduce map clutter - Allow centering of start location - Improve filtering functionality - Add more input from users to make it better ## Newest reviews (13 of 73) ### 3/5 — Nav on a laptop hard *2026-02-26* Navigation on a mac laptop for the maps to find campsites very wonky. Made it hard to use, although the information on the campsites & filters very useful. ### 4/5 — Road trip to Dorrigo *2026-02-25* Good information included ### 3/5 — Average *2026-01-23* We don’t really find the app helpful. Pretty much used google for everything ### 4/5 — Spring fun *2025-10-07, version 8.3.9* The vehicle was neat and tidy and well equipped. The pick up was horrendously long, nearly three hours but we were offered some compensation though to reason or apology for whatever went wrong ### 4/5 — Good info *2025-01-04* Helped plan our trip ### 3/5 — Location Problem *2024-12-28* The app has great information but for some reason does not locate current position Setting are for use location while using app Currently I have to manually move the map to where I am This could be a problem my end, hopefully it is ### 5/5 — Quick and Handy (just like me!) *2024-12-25* Great “where to camp”in Australia app and so much more. ### 5/5 — Navigation *2024-11-20* Perfect ### 5/5 — Road Trips *2024-11-16* Excellent in every way ### 5/5 — Very happy! *2024-11-09* Great app and a great business to deal with! 5 stars ### 5/5 — New user *2024-09-29, version 5.3.8* It’s been a good introduction to our trip ### 5/5 — Great app easy to use *2024-09-13* Handy to make a saved list of places to stay, and so good seeing what’s free and not ### 5/5 — Māmā te mahi *2024-08-18, version 5.3.8* Pai ## Most critical reviews (10 lowest-rated) ### 1/5 — Something wrong *2026-01-12, version 8.3.9* It doesn’t work ### 1/5 — Rubbish *2025-10-13, version 8.3.9* Videos don’t load ### 1/5 — Rubbish app *2025-06-26, version 8.3.9* Can’t centre a start location. Hard to navigate. Hard to filter. Useless ### 1/5 — Customer service nonexistent *2025-04-13* Booked a less than 1 year old Maui campervan and had numerous issues, from the toilet door falling off to a half of the stove cooker not working. I reported these issues at the time and with a post rental email, and received a “we looked into it and sorry about that” from their customer support team. A rip off of $490 “new vehicle” option. I would not recommend using any company that uses THL. ### 1/5 — Learning Video *2025-02-02, version 5.3.8* I feel completly lost No idea how to manage, mitging was explained for INSIDE, where is the Video? ### 1/5 — Useless *2024-12-08, version 5.3.8* Absolutely useless and not user friendly at all. Can’t find prices or actual features of the sites. Have you ever even had a look at WikiCamps?! ### 1/5 — Useless *2024-10-14, version 5.3.8* Terrible, glitches with full internet so completely useless ### 1/5 — Videos *2023-07-03* Videos page doesn’t work ### 1/5 — Can’t get past the opening screen *2020-09-11, version 4.3* The app displays an information screen when it starts. That’s it. It doesn’t do anything else. ### 1/5 — Can’t open *2020-07-23, version 4.3* Stuck on first page with big black notice across map page 🤷‍♀️ ## Most praised reviews (10 highest-rated) ### 5/5 — Mine full of information *2025-12-09, version 8.3.9* Great app that you can use to help you find Abandoned Mines! ### 5/5 — Holiday *2025-12-05, version 8.3.9* Great and very helpful app to use ### 5/5 — NZ *2025-09-21, version 8.3.9* So good helped so much for my trip in NZ! ### 5/5 — Great app *2025-08-17, version 8.3.9* Very useful a must have for touring NZ ### 5/5 — Don’t leave without it *2025-08-07, version 8.3.9* What a brilliant app ### 5/5 — Great App *2025-07-27, version 8.3.9* Really enjoying using the App but not going away until November ### 5/5 — A great resource for travelling *2025-07-08* Really helpful lots of tips ### 5/5 — Simple Effective *2025-06-14* Does it job with endless info that’s easy to navigate? ### 5/5 — On the road *2025-03-29* Good app easy to use very handy thanks ### 5/5 — Get now! *2025-01-27* Can’t believe this app is free, lifesaver for being on the road and weekened adventures --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*