# Thon Hotels — user reviews

> 7 indexed App Store user reviews of Thon Hotels by Thon Gruppen As, rated 4.80/5 from 19 ratings.

- Source: https://appshunter.io/ios/app/thon-hotels/id1308171406/reviews
- App overview in markdown: https://appshunter.io/ios/app/thon-hotels/id1308171406.md
- Rating breakdown: 5★ 17 · 4★ 1 · 3★ 0 · 2★ 1 · 1★ 0

## Most critical reviews (7 lowest-rated)

### 1/5 — Impossible to log into by phone

*2023-07-15*

The two-factor authentification makes it impossible to sign into without an authenticator app and gives no alternatives, attempts to log in on smartphone with a recovery code proved impossible too. Rubbish app while travelling.

### 2/5 — Awkward

*2023-04-27*

Had to try multiple times to do a simple booking.  

Started on my computer, but for some reason the website wouldn’t load properly.  Then I tried from my work mobile.  Seemed to work better, except Vipps wouldn’t work (on my personal phone), and when I tried to pay by credit card it crashed.  Finally tried through the app on my private mobile, and it worked.  All of my hardware/software is bang up to date OS/iOS, so the problem is clearly on the Thon side.

I guess third time’s a charm, but it should have worked the first time.  🙄

**Developer response:** Hello whoeihewh, I'm sorry to hear about your experience. Please reach out to our customer service-team or directly to the hotel for assistance with any booking issues next time. Thank you for your patience and understanding. 😊

### 2/5 — App is Ok, but....

*2019-08-28, version 1.2.1*

I can‘t See my reservations. The App in english dosn‘t work. Cant book room. There are many failures. Please bring an update.

### 4/5 — Whole experience

*2024-03-17*

Easy to use. Excellent

**Developer response:** Thank you!🤩

### 5/5 — Nice Hotel with a lovely view

*2024-03-28, version 4.14.0*

Simple and easy

### 5/5 — Excellent Business Hotel

*2022-11-17, version 4.5*

Great hotel that is very friendly and centrally located. The staff go out of their way to make you feel comfortable and welcome. The breakfast and the staff are excellent! I’ll be sure to stay here next time I’m in Oslo.

### 5/5 — Einfache und schnelle Buchungs app

*2021-08-19, version 3.1*

Einfache und übersichtliche Buchung mit der App möglich

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-16.*