# THORPE PARK – Official — The best way to plan your day

> Official theme park app for planning visits, checking queue times, and accessing offers. (iPhone/iPad app by Merlin Entertainments.)

- Source: https://appshunter.io/ios/app/thorpe-park-official/id1218401801 (this page in markdown: same URL + `.md`)
- Developer: [Merlin Entertainments](https://appshunter.io/developer/374862994)
- Category: Travel, Entertainment
- Price: Free
- Rating: 4.80/5 from 47 App Store ratings · 134 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 57 MB
- Languages: British English
- Released: 2017-03-23
- Data updated: 2026-08-29
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/thorpe-park-official/id1218401801/reviews.md

## What is THORPE PARK?

The official Thorpe Park Resort app has been redesigned to help make your visit even better.  With our free to download app you’ll be able to:

Plan your visit – purchase tickets, fastrack and more on the day, or upgrade to a Season Pass! Store your tickets, passes and extras in our brand new app ticket wallet ahead of your visit.
Queue times – see live queue times for your favourite rides and attractions.
Planner - create a to-do list of rides and attractions, discover which rides and attractions are suitable for your group, then check them off as you go!
Explore – use the interactive map to find out where your favourite rides, attractions and restaurants are around you.  
Offers and discounts – the app features exclusive and exciting offers for you to use around the park, and you’re invited to join our newsletter for even more exciting discounts!

Download the Thorpe Park Resort app to make the most of your thrilling day out!

The app uses your location to keep you up to date with offers, events and activities relevant to your location.

## Key features

- Purchase tickets and Fastrack
- Store tickets and passes
- Live queue times
- Personalized ride planner
- Interactive park map
- Exclusive offers and discounts

## What do users think of THORPE PARK?

Overall sentiment: positive

**Pros**

- 🗺️ Accurate and detailed park map navigation
- ⏱️ Real-time queue time information at fingertips
- 📍 Location tracking and directions to attractions
- 🎢 Comprehensive ride information and descriptions
- 📱 User-friendly and easy-to-navigate interface
- 🆓 Free water refill stations and amenities locator
- 🎫 Convenient ticket management and storage
- 🚀 Helps maximize ride count and minimize wasted time
- 📸 Digital photo pass system integration
- ✅ Shows which rides/toilets are open or closed

**Cons**

- ⏱️ Queue times frequently inaccurate and unreliable
- 📡 Requires constant data connection for queue updates
- 🐛 App crashes and payment system failures
- 💳 Payment redirects to browser instead of in-app
- 🎫 Tickets not automatically stored after purchase
- 🚫 Fast-track system creates longer regular queues
- 🎮 In-queue games and features don't work properly
- ⚠️ Doesn't explain why rides are closed
- 🔄 Queue time updates too slow during busy periods
- 💰 Expensive food and merchandise pricing
- 👥 Overcrowding and insufficient visitor capacity management
- 🎢 Frequent ride breakdowns and closures
- 🚫 Limited accessibility options and dietary accommodations

**Commonly reported bugs**

- Queue times display as 'loading' and fail to update
- Payment system crashes and fails to process
- Purchased tickets disappear if app glitches
- No order number recovery for lost tickets
- In-queue game features malfunction
- Swarm queue line videos and effects not working
- Queue time accuracy issues - shows closed rides as open
- App doesn't sync with actual queue lengths
- Parking ticket purchase functionality broken
- Ride status information not updated in real-time

**Most requested features**

- Single rider queue options for more rides
- Front row queue selection for Hyperia
- Ride POV videos and photos within app
- Merlin pass integration and benefits display
- WiFi availability in park
- Nearest facility locator instead of area-based selection
- Disability pass for dyslexic visitors
- Ride breakdown compensation (fast-track passes)
- More seating and chill-out areas in park
- Improved gluten-free food options
- Park maps available for physical distribution
- Ride effect restoration (waterfalls, fire effects, etc.)
- Stealth and Hyperia nesting information
- More cash payment options at food vendors

## Recent user reviews (10 of 134)

All indexed reviews: https://appshunter.io/ios/app/thorpe-park-official/id1218401801/reviews.md

### 5/5 — I wonder if it’s better than Alton towers

*2026-08-17, version 2.9.15*

Very good I’ve been on everything more then once stealth is my favourite all though Hyperia is better but watch out for colossus because it’s quite aggressive and same about saw  and nemesis inferno it’s rough or smooth but it’s twist and turns crazy and swarm is smooth as but a bit short but fast tall and fun so I recommend Thorpe park

### 5/5 — Exciting and thrilling day

*2026-08-13, version 2.9.15*

It was such a great day, queues weren’t too bad. I just wish there were fans and people water sprayers for queues.

### 4/5 — Amazing theme park

*2026-08-11, version 2.9.15*

The park itself was absolutely amazing, best rides in the UK in my opinion. There were people smoking and vaping in the queues which was quite disgusting, and it was prohibited in the queues. Additionally, the queues were quite long which is what you get with theme parks so I would recommend getting a fast pass. Hyperia and Saw-the ride were my favourites!

### 5/5 — REALLY USEFUL

*2026-08-08, version 2.9.14*

The app is sooo useful for many things. Shows you directions to all the rides, shows accurate queue times, show toilets and food locations. Really helpful

### 5/5 — Great day, but…

*2026-08-05, version 2.9.14*

The park is easy to navigate, not too big and doable in a day. Down side is the lack of cover/shelter in queues…..meaning in the blazing sun, you fry and in the rain, you drown…and when it’s hot, there’s no rest from it as all the shops and cafes are also boiling. Need fans and shelters from the elements guys!  Other than that a great day with friendly hard working staff.

### 5/5 — Please read

*2026-07-29, version 2.9.14*

Lean your head forward on Collosus otherwise you will get brain damage. Also start at swarm in the morning and saw is the best rollercoaster.

### 3/5 — Age

*2026-07-27, version 2.9.14*

The rides are absolutely amazing however the only downside is age, wouldn’t recommend people under 12 as the rides are high thrill. Still a GREAT PARK

### 3/5 — My experience

*2026-07-17, version 2.9.14*

The queue timing system was quite accurate and the rides were really fun and the app in general was just really helpful ⭐⭐⭐⭐⭐

### 5/5 — Amazing

*2026-07-14, version 2.9.14*

It was great just a bit unfortunate one of the hyperia trains weren’t working

### 5/5 — Best theme park

*2026-07-11, version 2.9.14*

For me and my friendings, stealth was absolutely phenomenal. 10/10 experience would go again and again and again. Thank you Thorpe park for a great time.

## Frequently asked questions about THORPE PARK

### What can I do with the official Thorpe Park app?

The app allows you to plan your visit by purchasing tickets, Fastrack, and Season Passes. You can store all your tickets and passes in the app's wallet. It also provides live queue times for rides, an interactive map to explore the park, and exclusive offers and discounts.

### How do I use the planner feature?

The planner feature lets you create a to-do list of rides and attractions you want to experience. You can discover which attractions are suitable for your group and then check them off as you go throughout your day.

### Is the app free to download?

Yes, the official Thorpe Park Resort app is free to download. While the app itself is free, you can make in-app purchases for tickets, Fastrack, and other park extras.

### Does the app use my location?

Yes, the app uses your location to provide you with relevant updates on offers, events, and activities happening around the park that are specific to your current location.

### Can I buy tickets directly through the app?

Yes, you can purchase tickets, Fastrack, and even upgrade to a Season Pass directly through the app. Your purchased tickets and passes will then be stored in the app's ticket wallet for easy access.

## Version history (last 5 releases)

### 2.9.15 — 2026-08-11

This update contains minor updates, bug fixes and performance improvements.

### 2.9.14 — 2026-06-03

This update contains minor updates, bug fixes and performance improvements.

### 2.9.13 — 2026-04-10

This update contains minor updates, bug fixes and performance improvements.

### 2.9.12 — 2026-03-30

This update contains minor updates, bug fixes and performance improvements.

### 2.9.11 — 2026-03-12

This update contains minor updates, bug fixes and performance improvements.

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| --- | --- | --- | --- |
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## More apps by Merlin Entertainments

- [Heide Park Resort](https://appshunter.io/ios/app/heide-park-resort/id439867160)
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- [LEGOLAND® Windsor Resort](https://appshunter.io/ios/app/legoland-windsor-resort/id610646379)
- [Alton Towers Resort — Official](https://appshunter.io/ios/app/alton-towers-resort-official/id683491029)

All apps by Merlin Entertainments: https://appshunter.io/developer/374862994

## Related topics

[alton towers](https://appshunter.io/ios/topics/alton-towers)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*