# thortful — user reviews > 216 indexed App Store user reviews of thortful by Thortful, rated 4.90/5 from 257 ratings. - Source: https://appshunter.io/ios/app/thortful/id1041914779/reviews - App overview in markdown: https://appshunter.io/ios/app/thortful/id1041914779.md - Rating breakdown: 5★ 241 · 4★ 9 · 3★ 2 · 2★ 2 · 1★ 3 ## What do users think of thortful? Overall sentiment: positive **Pros** - 🚀 Quick delivery - 👍 Great selection of cards - 💡 Ability to add handwritten message - 🚀 Convenient and easy to use - 👍 Excellent customer service - 👍 Reliable and consistent quality - 👍 Variety of card designs and themes - 👍 Personalized and thoughtful cards **Cons** - 🐛 App bugs and glitches - 🚫 Difficulty editing basket/order - 🚫 Restricted functionality compared to website - 💰 Expensive for a single card - 🚫 Discount codes not working - 🚫 Limited options for customization - 🚫 Inability to send to certain locations **Commonly reported bugs** - App crashes or freezes during use - Issues with adding items to basket - Delivery delays or lost orders - Incorrect address changes during shipping **Most requested features** - Ability to track order status - Option to mute certain notifications - Improved in-app browsing and search - More customization options for cards - Loyalty program or discounts for repeat customers ## Newest reviews (16 of 216) ### 3/5 — Lesley loo la *2026-07-18, version 5.22.0* Need some nice worded cars ### 3/5 — Delivery cost!!? *2026-06-16, version 5.22.0* £2.99 delivery on the top of buying 4 cards that are already overpriced is ridiculous ### 5/5 — Great Service *2026-06-01, version 5.22.0* Smashing choice of cards! ### 5/5 — Funniest Cards *2026-05-20, version 5.22.0* Funny and cool cars that are great value especially if you sign up to Xtra thing ### 5/5 — Great Service *2026-05-13, version 5.22.0* Lovely company. Good cards. ### 5/5 — Love the postcards *2026-05-01* I live in the US, and stumbled across this site as an answer to sending birthday updates and thank you cards to family and friends in the UK. I have now been using it for years, primarily for the postcards. I love the option to send postcards with photos and use it mostly for thank you cards, showing the kids with their gifts, which is so much better than just a written note. The app is very user friendly, and so wonderful that it saves your drafts, as I often get distracted before finishing a card! Another big perk is that it supports small business and local creators….Five Stars, Cannot recommend this enough! **Developer response:** Hey there! It's fantastic to hear how much you enjoy sending personalized postcards, especially to share those special moments with family and friends! Your appreciation for the app's user-friendliness and the ability to support small businesses truly warms our hearts. If you ever have any questions or need assistance, feel free to contact our Customer Happiness team at talktous@thortful.com. Thank you for your wonderful feedback and for being a loyal user! Best wishes, The thortful Team ### 5/5 — Brill *2026-04-28, version 5.21.0* Easy to use the app & saves the faff of shopping, great choice of cards, reasonably priced. Great choice of add on gifts too ### 5/5 — Cool cards, reasonable prices *2026-04-25, version 5.20.0* Funny & different cards that you won’t find in the supermarket or mainstream card shops. The app is really easy to use & it’s easy to save card you like to bulk buy or buy later. ### 5/5 — Only place I buy bow *2026-04-15, version 5.19.0* Good selection of cards and the Xtra Thortful discount scheme is a Godsend. ### 5/5 — I love Thortful !!! *2026-04-15, version 5.19.0* I have been buying from Thortful for many years now. Cards have always been brilliant and so has the service !! Will continue to buy from here! ### 5/5 — Fab cards *2026-04-09, version 5.19.0* Had a few cards from thortful now and been very happy with the whole process from start to finish. Thank you. ### 5/5 — Celebration card *2026-04-01, version 5.18.0* Amazing as always ### 5/5 — Simplez *2026-03-26, version 5.18.0* Great selection, easy peasy process , 10/10 ### 5/5 — Excellent *2026-03-24, version 5.17.0* Love Thortful app, lots of choice available and so convenient. ### 5/5 — Amaaaaaazing *2026-03-12, version 5.17.0* Fantastic company with high quality products and wonderful customer service. If I could give them ten stars I would. Cannot recommend highly enough ### 5/5 — Excellent *2026-03-11, version 5.17.0* Always there with a witty card you need in a hurray. ## Most critical reviews (10 lowest-rated) ### 1/5 — Gave up *2026-06-27, version 5.22.0* I gave up trying to use this app, every time I tried to log in it just said “uh oh, there seems to be a problem”… yes… with your app ### 1/5 — Discount not applied when payment went through *2026-05-07, version 5.22.0* The discount was not given when I checked out not good . ### 1/5 — Not delivered on time 😡 *2026-04-22, version 5.20.0* Not delivered on time 😡 ### 1/5 — Handwritten messages *2026-03-31, version 5.18.0* Handwritten messages never upload! ### 1/5 — Annoying *2026-03-11, version 5.17.0* The products are great but the sap is so clunky and painful. I wanted to get a gift but then I HAVE to buy another card with it again. I can’t just add one thing to basket then I have to find it all again. Honestly such a put off ### 1/5 — Improve app *2026-03-08, version 5.17.0* App is glitchy kept throwing me out took me 45 min to order cards ### 1/5 — Usually so easy. This time very difficult. Can’t send a card unless it’s in the next three months. *2026-02-21, version 5.15.2* I use to be able to organise my cards months in advance. This time I could only order for the next three months. They said I could have a deal and a discount but ended paying much more than expected. 😡 ### 1/5 — Terrible search experience *2026-01-25, version 5.13.0* Can’t find any cards you want as the search experience is horrendous and returns erroneous results ### 1/5 — Shame they never supply envelopes *2025-09-24, version 5.3.0* The app is great. Turnaround is quick. But of the three times I’ve used them, twice they’ve not included an envelope. Sadly it’s also not straightforward to make contact to request one either. I probably won’t use them again. ### 1/5 — Not very user friendly/intuitive *2025-06-26, version 4.14.1* Difficult to navigate, not very flexible e.g. can on add one gift ## Most praised reviews (10 highest-rated) ### 5/5 — Superb *2026-07-23, version 5.22.0* A great company, always prompt! Great customer service and lots of choice ### 5/5 — Saving Grace *2026-07-20, version 5.22.0* I have been using this wonderful company for a few years now. I live in Australia and thankful to be able to go online and know the recipients will receive each card. Not lost in the post. Also a great selection of cards. Excellent service. Well done Thortful !5⭐️⭐️⭐️⭐️⭐️ ### 5/5 — Bushy *2026-07-14, version 5.22.0* Excellent as always. I have now joined thortful yearly payment plan… brilliant, I send a lot of cards but no card shop or post office near me,so perfect! ### 5/5 — Great Cards, Great Service *2026-07-05, version 5.22.0* Always use Thorful for all my card sending requirements. Great choice, easy to navigate the site and delivery is always on point ### 5/5 — Fantastic card and gift choices *2026-06-29, version 5.22.0* Lots of choice of cards for any occasion and the gifts are great too ### 5/5 — Great easy process *2026-06-26, version 5.22.0* Plenty of choices. Easy steps to follow. Good prices. Exceptional customer service ### 5/5 — Quick and easy *2026-06-17, version 5.22.0* When you live away from friends and family this is a great solution! ### 5/5 — So easy *2026-06-11, version 5.22.0* I’ve been using thortful for years for all my birthday and other celebration needs. It’s so easy to use and the quality of the additional gift products is excellent. ### 5/5 — Amazing every time !! *2026-06-08, version 5.22.0* Fantastic selection and always a prompt delivery - next day the majority of times too! Compared to shops these cards are so different quirky and hilarious! You know sometimes people receive the same (Moonpig lol) well that doesn’t happen ! Highly recommended x ### 5/5 — Far better than shop cards *2026-06-05* I have been ordering Thortful cards for more than 2 years when I lived in Croydon I used to buy cards for birthdays and special occasions for all of my carer’s and I loved the variety especially multicultural cards . I have never been disappointed. , the cards were always delivered promptly , March is an exceptionally busy birthday month for me so I will start early as two birthdays are in the first week of March . I have just one little gripe , that the envelopes are often grey in colour and some biros don’t show up and some darker pens seem to smudge . **Developer response:** Hi there, thanks for the review! We appreciate your loyalty and feedback! It's great to hear you love the variety and prompt delivery, especially during busy birthday months. Thank you for highlighting the envelope colours; we value your suggestions and will take them to heart! If you ever need any help you can find us at talktous@thortful.com and we'll be happy to assist you with any enquiries - Thanks, The thortful Team :) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*