# THORWallet: Crypto Wallet — user reviews > 85 indexed App Store user reviews of THORWallet by DeFi Suisse AG, rated 4.00/5 from 117 ratings. - Source: https://appshunter.io/ios/app/thorwallet-crypto-wallet/id1592064324/reviews - App overview in markdown: https://appshunter.io/ios/app/thorwallet-crypto-wallet/id1592064324.md - Rating breakdown: 5★ 81 · 4★ 4 · 3★ 2 · 2★ 6 · 1★ 24 ## What do users think of THORWallet? Overall sentiment: mixed **Pros** - 🚀 Fast cross-chain swaps - 👍 User-friendly interface and intuitive design - 💰 Low transaction fees - 🔒 Non-custodial self-custody wallet - 💎 Multiple features in one app (swap, stake, LP, NFTs) - 📈 High staking yields and passive income opportunities - 🛠️ Active development and frequent updates - 👥 Responsive and helpful support team - 🌐 Multi-chain asset support - 💳 Credit card integration with Swiss bank account **Cons** - 🐛 Frequent app crashes and freezes - ⚫ Black screen issues after login or updates - 🔌 Slow app load times (5+ minutes reported) - ❌ Transaction failures and broadcast errors - 🔒 No hardware wallet support (Ledger, Keystone) - 💸 High withdrawal fees for liquidity pools - 🔄 Inconsistent balance display and calculation errors - 📱 UI scaling issues on certain phone models - 🚫 Unable to send/withdraw assets in some cases - ⏱️ Inconsistent app performance and reliability - 🔐 Face ID authentication issues - 🛑 Wallet import/deletion limitations **Commonly reported bugs** - App crashes when selecting tokens in swap interface - Black screen after login or app updates - Passcode confirmation screen hangs and prevents login - Face ID randomly disables after failed attempts - Balance shows zero or incorrect values - Assets not displaying in wallet (Dogecoin, Luna Classic) - Liquidity pools not visible or accessible - Transaction broadcast errors on BTC-RUNE swaps - Funds stuck in liquidity pools - App crashes after 15 seconds of opening - Missing send/confirm buttons on some screen sizes - Swap functionality fails for certain asset pairs - Password migration to PIN stuck indefinitely - Inconsistent API connectivity issues **Most requested features** - Ledger hardware wallet connection support - Keystone hardware wallet integration - Ability to delete individual imported wallets without uninstalling app - Faster app boot times - Better wallet management for multiple wallets - Improved support mechanism outside of Telegram - Feature voting system for users - Wallet Connect integration - Better error messages and transaction feedback - Consistent app performance across all devices ## Newest reviews (10 of 85) ### 2/5 — Почему в приложении не работает кнопка для депозита? *2025-05-31, version 3.0.18* Разберитесь пожалуйста. ### 3/5 — A lot of improvement but quality of product issues are still there *2024-11-15* First of all they finally fixed the long load times now it loads up in less then a minute from fresh boot up. BUT if you import a wallet to remove wallet you have to delete the whole app there is no way to remove a single imported wallet this is very inconvenient for people that use multiple wallets or wants to use your product but doesn’t like the idea of their seed phrase stored in their phone/app longer then the time to do a transaction. If your going to make it to where we cant delete single imported wallets then add ledger hardware connect or keystone hardware connect options. It is kinda sad to see certain wallets still not supporting ledger connect or keystone connect for when that is the thing consumers (the company’s target audience) want. Like it is most likely making them loose a lot of potential users due to the inability to look beyond the narrow view that they currently have. ### 2/5 — What PIN?? *2024-09-24, version 3.0.4* Mine has said it’s migrating passwords to PINS for a month. I never entered a PIN. ### 5/5 — Very helpful support, faster app. *2024-09-11, version 3.0.1* This new version works faster. The support team on Telegram is amazing. ### 3/5 — NEEDS a lot of fixes *2024-08-26* First fix that NEEDS to happen. Faster boot times. Waiting 5 or more minutes for the app to load up to start using any function. Second when an app update stops people from using the app like the most recent update where it doesn't even launch then revert the app to an older update where it still functioned. It is simple dont let us not have access to our money and just be like trust us your money is safe. I dont trust you i dont trust a bank i wont trust anyone with my money so why dont you fix your app so i have access to my funds. Until they fix these 2 MAJOR issues i dont see this app at all becoming as popular as like trust wallet or coinbase wallet or phantom wallet. Half the time i cant access the app due to network issues or app crashes from unchecked coding this is to frequent. For the love of god FIX your app. ### 2/5 — App continually messes up *2024-07-25* Every time i log in it wont show values for my holdings. I’m always at a ZERO and i have to look up the current value of the coins and use a calculator to calculate my overall values. Becoming very annoying and getting ready to switch wallets. ### 5/5 — Wallet for everything *2024-04-25* Great Wallet which maximizes your profits and earnings. ### 3/5 — App stays in a black screen *2024-04-10, version 2.1.12* It says, update app for best features” which I do but the phone keeps staying in a black scree. Few thousand sent to test this app and now black screen. Also, release updates same time as USA App Store My model of phone is iPhone 14 Pro Max ### 5/5 — Great wallet for BTC and DeFi *2024-03-26, version 2.1.12* Good features - Bitcoin custody, swaps, and lending. Supports many other assets and trusted DeFi protocols. Simple to use and competent support team ### 1/5 — Lost assets *2024-03-22, version 2.1.11* Not new to crypto but it’s the first time I lose crypto. This morning woke up to my account and few hours later all my native bitcoins vanished…. Tried multiple research on the app and still can’t put my hand back on them. Quite strange and disappointing. Can’t wait for their help 🫠 ## Most critical reviews (10 lowest-rated) ### 1/5 — Won’t let me swap *2025-08-26, version 3.1.0* I was able to swap Xlm to xrp but I can’t swap It back. I also tried swapping Xlm to BNB and it doesn’t work either. ### 1/5 — Scam *2025-07-12, version 3.0.24* You cannot send your asset only receive what you have. When you try to send, it will be failed ### 1/5 — No ledger connection *2025-04-30, version 3.0.16* No ledger connection. Add ledger connection to this wallet app and i will use the app. Response to developers: No ### 1/5 — Scam app *2025-02-26, version 3.0.12* This scam app change my btc destination address,never used it. ### 1/5 — Unable to send RUNE *2024-12-19, version 3.0.10* I’m not sure what’s going on, but the app’s interface doesn’t look like it fits into my phone screen. I cannot see the green send/confirm but to initiate the transfer and my funds are stuck. ### 1/5 — HORRIBLE *2024-09-18* this wallet is beyond frustrating to use. has never worked correctly no matter how many updates they give. might be the worst wallet ive tried to date. whole discord/X/support feels like a huge scam. can’t wait to withdraw (once im actually able to!!! can’t right now for no apparent reason🙃) and then delete this app forever. ### 1/5 — Latest update broke the app *2024-08-26, version 2.4.0* I have reinstalled several times and the screen just goes black after signing in every time. I currently cannot get to my Crypto on my phone. ### 1/5 — Where’s my crypto?!?! *2024-05-21, version 2.1.14* Laggy app, confusing ui, and my dogecoin doesn’t show up on the app. It’s shows up on the webapp but I can’t trade or send any of it. STAY AWAY FROM THIS APP AND FIND A BETTER ONE. ### 1/5 — Crashing *2024-03-24* I’ve had the app for a few years at this point, it serves its purpose when it is operating but half the time it’s either crashing or not showing LPs and Savers Vault. Currently I am unable to access anything because it crashes after 15 seconds of opening app. Please fix the bug, I am unable to access funds currently **Developer response:** Hi mate. we just pushed the fix right now. Please update and be so kind and change the review, it hurts us a lot and we push to improve🙏 ### 1/5 — Application goes to black screen *2024-03-22, version 2.1.11* Something is wrong with this app. ## Most praised reviews (10 highest-rated) ### 5/5 — Profit USDC from swaps *2026-05-10* ThorWallet has been a very reliable app and the average person profiting from swaps is the future. ### 5/5 — Few *2026-03-29, version 3.3.13* Best in the defi game, if you know then you know 👻 ### 5/5 — Impressive Suite of Tools in One App *2026-03-21, version 3.3.11* So far loving the experience. ### 5/5 — Great wallet for cross-chain swaps *2025-06-02, version 3.0.18* As it says in the title! Easy to use, great functionality, clean UI ### 5/5 — Amazing Wallet! *2025-05-20* Great UI, lots of features, Devs always updating with new stuff. Swap, Store, Stake all from your wallet. Even has multisig options! ### 5/5 — Best wallet out there *2025-02-20* Easiest wallet I’ve ever used and I’ve tried a lot of them. Buy some TGT or Titan and stake and earn passive income on swaps. Team is constantly building and making improvements. Really impressed. ### 5/5 — Low fees fast transactions *2024-12-12, version 3.0.9* This is a great wallet with low fees and lots of options for trading. ### 5/5 — I like it but can’t verify id card for visa *2024-10-06, version 3.0.6* Why I can’t verify id card can’t take photo id on back side ### 5/5 — Better everyday *2024-09-13* Great team behind this, it is always getting better and building on top of an already intuitive user experience. **Developer response:** Thank you very much 🙏 ### 5/5 — Best crypto wallet out there by far! *2024-09-13, version 3.0.1* Being in crypto for almost 8 years i can honestly say this is the most userfriendly Crypto app self custody wallet where YOU actually own ur own crypto out there. Not a centralized managed custody wallet like coinbase, crypto.com, binanance. In my opinion this is the first step to becomming financially free and learning how to become your own bank. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-14.*