# Three Broadband Support

> Troubleshooting and support app for Three Broadband customers. (iPhone/iPad app by Hutchison 3G UK Ltd.)

- Source: https://appshunter.io/ios/app/three-broadband-support/id1434422424 (this page in markdown: same URL + `.md`)
- Developer: [Hutchison 3G UK Ltd](https://appshunter.io/developer/393530269)
- Category: Utilities
- Price: Free
- Age rating: 4+
- Requires: iOS 11.0 · 22 MB
- Languages: English
- Released: 2018-10-05
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/three-broadband-support/id1434422424/reviews.md

## What is Three Broadband Support?

If you are a Three Broadband customer (formerly Relish) you can use the Three Broadband support app to help with troubleshooting whilst you’re talking to our care team. It can help diagnose any problems you might be having with your service. And that’s not all.

• It can quickly share information with the customer care agent to reduce troubleshooting time.
• It can help identify whether the issue you’re experiencing is internal or external.
• You can give the customer care agent temporary access to your hub to make any configuration changes which might be required*.
• There is a photograph tool meaning you can share images of your hub setup.

*This can only be done with your consent, and whilst the app is open

## Key features

- Troubleshoot internet service
- Share information with care team
- Diagnose internal/external issues
- Temporary hub access (with consent)
- Share photos of hub setup

## Recent user reviews (5 of 5)

All indexed reviews: https://appshunter.io/ios/app/three-broadband-support/id1434422424/reviews.md

### 1/5 — don’t even bother

*2023-09-17, version 21.09.07*

can’t even connect to my network to diagnose the slow internet

### 1/5 — Bad app

*2022-06-12, version 21.09.07*

No stars to this app. The app no work and help as well… useful and bad.

### 1/5 — Worst

*2020-08-11, version v20.05.11*

Don’t use this provider, they were problematic before they were bought out and now their website doesn’t work. Speeds are bad aswell

### 1/5 — This app is awful

*2019-07-12, version v19.3.27*

It hasn’t sent the photo after seven attempts. Relish is also awful. Avoid!

### 1/5 — Terrible

*2019-04-30, version v19.3.27*

Terrible

## Frequently asked questions about Three Broadband Support

### What is Three Broadband Support used for?

Three Broadband Support is designed to help Three Broadband customers troubleshoot their internet service. It allows for quick information sharing with customer care agents and helps diagnose issues.

### Can Three Broadband Support help fix my internet remotely?

Yes, with your explicit consent, the app can grant temporary access to your hub for configuration changes. This feature is only available while the app is open and requires your permission.

### How does Three Broadband Support speed up troubleshooting?

The app quickly shares relevant information with customer care agents, reducing the time needed to diagnose problems. It can also help identify whether issues are internal or external to your service.

### Can I share pictures of my internet setup with support?

Yes, Three Broadband Support includes a photograph tool that allows you to share images of your hub setup with the customer care agent.

### Is Three Broadband Support free to use?

Yes, the app is available for free download and use for Three Broadband customers.

### What devices is Three Broadband Support compatible with?

Three Broadband Support is available for iPhone, iPad, and iPod devices.

### How often is Three Broadband Support updated?

The app was last updated on September 8, 2021, with version 21.09.07. Update frequency can vary based on developer releases.

### Does Three Broadband Support have ads?

No, Three Broadband Support does not contain advertisements.

## Version history (last 5 releases)

### 21.09.07 — 2021-09-08

update to support Twilio library changes.

### v1.20.09.17 — 2020-09-18

iOS14 improvements and updates.

### v20.05.11 — 2020-05-14

Network scan bug fixes.

### v19.09.27 — 2019-10-01

Minor UI Adjustments

### 19.09.19 — 2019-09-25

Update for iOS 13

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## More apps by Hutchison 3G UK Ltd

- [Three](https://appshunter.io/ios/app/three/id393530266)
- [Three Pay As You Go](https://appshunter.io/ios/app/three-pay-as-you-go/id1497177829)
- [SMARTY](https://appshunter.io/ios/app/smarty/id1540812668)
- [Three 4G+ Hub](https://appshunter.io/ios/app/three-4g-plus-hub/id1580036567)
- [Three+](https://appshunter.io/ios/app/three-plus/id1581134796)

All apps by Hutchison 3G UK Ltd: https://appshunter.io/developer/393530269

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*