# Three Pay As You Go > Mobile account management for Three's New Pay As You Go plan. (iPhone/iPad app by Hutchison 3G UK Ltd.) - Source: https://appshunter.io/ios/app/three-pay-as-you-go/id1497177829 (this page in markdown: same URL + `.md`) - Developer: [Hutchison 3G UK Ltd](https://appshunter.io/developer/393530269) - Category: Utilities - Price: Free - Rating: 4.20/5 from 760 App Store ratings · 30 written reviews indexed - Age rating: 4+ - Requires: iOS 11.0 · 77 MB - Languages: English - Released: 2020-03-11 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/three-pay-as-you-go/id1497177829/reviews.md ## What is Three Pay As You Go? The Three Pay As You Go app will only work if you're on our New Pay As You Go plan, which launched in March 2020. If you're a Pay Monthly customer, or joined on our 321 Pay As You Go plan, you'll need to download the 'Three' app. The Three Pay As You Go app is the quickest and easiest way to stay on top of your account. It’s super-simple to set up and with just a few taps you can: · Top up in seconds · Get even more for your money with Data Packs · Set Auto-renewals so you never run out of data · Track your usage in real time · Keep an eye on your spending · Manage your personal information, communication preferences and roaming settings · Order a replacement SIM card · Change your number …and much more. Don’t hesitate, simplify your life with the Three Pay As You Go app today. Let me know if there’s any questions ## Key features - Top up in seconds - Purchase Data Packs - Set Auto-renewals - Track usage in real-time - Manage personal information - Order replacement SIM ## What do users think of Three Pay As You Go? Overall sentiment: negative **Pros** - ⭐ Good service outside UK **Cons** - 🤯 Confusing and difficult to use - 🚫 Doesn't work as expected - 💸 Overpriced - 🤖 Poor customer support - 🐛 Buggy and crashes frequently - 🔄 Registration/login issues - 🔒 Unable to top up or purchase data **Commonly reported bugs** - App crashes constantly - Registration process gets stuck in a loop - Top-up and purchase features don't work - Inconsistent behavior when toggling settings **Most requested features** - Allow foreign payment methods - Improve app usability and navigation - Provide better customer support options ## Recent user reviews (10 of 30) All indexed reviews: https://appshunter.io/ios/app/three-pay-as-you-go/id1497177829/reviews.md ### 1/5 — Hopeless *2023-11-04* Doesn’t work. Instructions not clear. Topped up£35 and still no data. Support can’t help and have to refer to someone else and told me it could take 72 hrs to get a response. I’m travelling and relying on data for mapping etc. also way overpriced after talking to other people that only pay £20 for unlimited everything. ### 1/5 — Doesn’t work for Americans *2023-06-14* Bought the SIM card and downloaded the app. It didn’t work for my unlocked iPhone X while I was in Denmark. Very disappointed. ### 1/5 — Registration loop *2022-10-07, version 1.4.0* It won’t let me register my number. It just keeps going in a loop of asking for my number then email then not doing anything. Customer support also very un helpful ### 5/5 — Can't log in *2022-10-06, version 1.4.0* Good morning... My purpose in sending this message is I can't log in to the three pay-as-you-go applications, I am using three sim cards for 1 year, and every month I top up my sim card by three applications but now I can't log in please can you check what's wrong? Thanks ### 1/5 — New card fails *2022-09-06, version 1.3.9* I just put in my new car that I paid for and tried to make my first phone call. The service said that I had no credit after I had activated the card. So I’m exceedingly disappointed that the card I paid for seems to have no pertinent value. ### 1/5 — Cheated *2022-09-04, version 1.3.9* SIM card I bought doesn’t work Was supposed to be a 2gb data sim but it’s making me pay. This is trash ### 2/5 — Torture *2022-09-02, version 1.3.9* No way to contact tech support except through chat-no phone or email-so a simple question can easily take an hour Little things like forcing reentry of phone number and email address again and again show no consideration for customers’ time and frustration ### 1/5 — USA user *2022-08-09, version 1.3.9* unable to purchase anything from the site ### 1/5 — Problems from the Get GO! *2022-07-23, version 1.3.9* I’m so frustrated with 3 right now that I can’t begin to sort my thoughts! Big mistake for me to choose 3. ### 1/5 — DON'T BUY!! - bad service in UK & horrible customer service *2022-07-08, version 1.3.9* BUY FROM A DIFFERENT SERVICE PROVIDER!! I bought my SIM card in Heathrow airport. My service in the Uk was terrible to non existent. But once I got to France and Italy it worked well. I topped up after a month of service with the guidance of a live chat agent. I had to buy a voucher from a third party website which seemed sketchy and was also time consuming. But since my service outside Uk was good, I proceeded. I was charged an £8 processing fee from ding.com in addition to the £35 I purchased so I could buy the unlimited data plan. I notified the agent I was in Italy and would continue traveling so I want the unlimited pack. She failed to mention I only get 12gb traveling abroad. 12gb total. So even if you top up you can't use the data... So now I've had to buy a new SIM card since I can't use my 3 SIM card even though I had topped up. Customer service was completely unhelpful and just kept telling me there was nothing they could do to refund me. I asked for them to at least credit my account and they said they couldn't do that either (eye roll) I didnt even have one full day of service after I topped up so you'd think that would be easy to just pause the service or just give me a credit since I couldn't us it. They just politely told me no and there was nothing they could do for about an hour and half. So I highly highly recommend going with a different service provider!! ## Frequently asked questions about Three Pay As You Go ### What does the Three Pay As You Go app do? This app is designed for users on the Three New Pay As You Go plan to easily manage their mobile account. It allows for quick top-ups, purchasing data packs, setting up auto-renewals, and tracking usage and spending. ### What are the key features of the Three Pay As You Go app? Key features include topping up your account in seconds, buying Data Packs for more value, setting up auto-renewals so you don't run out of data, tracking your usage and spending in real-time, and managing your personal information and settings. ### Is the Three Pay As You Go app free to use? Yes, the app itself is free to download and use. Any costs associated with using the app would be for topping up your mobile credit or purchasing data packs, which are standard charges for your mobile service. ### Who is the Three Pay As You Go app for? This app is specifically for customers who are on the Three New Pay As You Go plan, which launched in March 2020. If you are on a Pay Monthly plan or an older Pay As You Go plan, you will need to download a different app. ### Can I use this app if I'm on a Pay Monthly plan? No, this app is exclusively for users of the Three New Pay As You Go plan. If you are a Pay Monthly customer, or on the older 321 Pay As You Go plan, you should download the 'Three' app instead. ## Version history (last 5 releases) ### 1.5.3 — 2023-09-26 There are some important bug fixes in this latest release. ### 1.5.2 — 2023-06-29 There are some important bug fixes in this latest release. ### 1.5.1 — 2023-04-27 There are some important bug fixes in this latest release. ### 1.5.0 — 2023-03-31 There are some important bug fixes in this latest release. ### 1.4.2 — 2022-10-28 We’ve fixed some bugs raised by our users ## Apps similar to Three Pay As You Go | App | Rating | Price | Category | | --- | --- | --- | --- | | [E.ON NEXT](https://appshunter.io/ios/app/eon-next/id1579039631) | 4.8 (47,462) | Free | Utilities | | [See Tickets Wallet](https://appshunter.io/ios/app/see-tickets-wallet/id1477319091) | 4.0 (322) | Free | Utilities | | [Klevio](https://appshunter.io/ios/app/klevio/id1182029689) | 2.0 (12) | Free | Utilities | | [OVO Energy](https://appshunter.io/ios/app/ovo-energy/id626316021) | 4.7 (17,510) | Free | Utilities | | [Anglian Water](https://appshunter.io/ios/app/anglian-water/id1470593911) | — | Free | Utilities | | [British Gas](https://appshunter.io/ios/app/british-gas/id1315960565) | 2.9 (40) | Free | Utilities | ## More apps by Hutchison 3G UK Ltd - [Three](https://appshunter.io/ios/app/three/id393530266) - [Three Broadband Support](https://appshunter.io/ios/app/three-broadband-support/id1434422424) - [SMARTY](https://appshunter.io/ios/app/smarty/id1540812668) - [Three 4G+ Hub](https://appshunter.io/ios/app/three-4g-plus-hub/id1580036567) - [Three+](https://appshunter.io/ios/app/three-plus/id1581134796) All apps by Hutchison 3G UK Ltd: https://appshunter.io/developer/393530269 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*