# Three

> Mobile and broadband plan management, usage tracking, billing, and support. (iPhone/iPad app by Hutchison 3G UK Ltd.)

- Source: https://appshunter.io/ios/app/three/id393530266 (this page in markdown: same URL + `.md`)
- Developer: [Hutchison 3G UK Ltd](https://appshunter.io/developer/393530269)
- Category: Utilities
- Price: Free
- Rating: 4.40/5 from 1,119 App Store ratings · 935 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 193 MB
- Languages: American English
- Released: 2019-08-01
- Data updated: 2026-08-30
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/three/id393530266/reviews.md

## What is Three?

The Three app makes managing your phone and broadband plans easy. 


 The app helps you: 


-	view plan allowances and usage 

-	add, change or cancel additional products 

-	access past bills and see a breakdown of costs

-      top up your Pay As You Go account

-	see offers you won’t find anywhere else 

-	set up and manage your broadband

-	position your hub with the real-time signal strength indicator

-	quickly launch Three+ rewards

-	discover Three Community

-       live chat with Three

-	manage payments easily and securely with Apple Pay.

## Key features

- View plan allowances and usage
- Manage additional products
- Access past bills and cost breakdowns
- Top up Pay As You Go accounts
- Set up and manage broadband
- Access Three+ rewards
- Live chat support

## What do users think of Three?

Overall sentiment: negative

**Pros**

- 👍 Easy to use
- ✨ Reliable service
- 💰 Good value
- 🌍 Excellent roaming coverage

**Cons**

- 🔧 Buggy app
- 📶 Poor network coverage
- 🤖 Unhelpful customer service
- 💸 Overcharging issues
- 🔒 Security concerns
- 🔍 Difficult to manage account

**Commonly reported bugs**

- Login issues
- App crashes frequently
- Inaccurate data usage tracking
- Inability to cancel add-ons

**Most requested features**

- Add Apple Pay support
- Improve app stability and performance
- Provide better network coverage information
- Streamline account management features

## Recent user reviews (10 of 935)

All indexed reviews: https://appshunter.io/ios/app/three/id393530266/reviews.md

### 5/5 — Good in service

*2026-08-20, version 7.10.0*

Nice network

### 1/5 — Customer service

*2026-08-20, version 7.10.0*

Non existent not even a number to call

### 5/5 — Very good

*2026-08-19, version 7.10.0*

Very good

### 1/5 — Awful customer service

*2026-08-19, version 7.10.0*

Trying to leave three was almost impossible. I spoke to multiple agents on live chat, all who kept insisting they could get me a new deal despite me leaving them due to the poor service in my area and most areas I travel. Even after telling them this they insisted this couldn’t be true and repeatedly told me about there merger with another network, which has had no impact on my service. In the end I spoke to 4 agents before being given my PAC code as was the initial request. They only seemed to listen to this when I refused to say anything else to them and had to be really blunt with them.

### 1/5 — Poor network

*2026-08-19, version 7.10.0*

One of the poor network in the world.

### 1/5 — Difficult to login to my three app

*2026-08-19, version 7.10.0*

I can’t login to my three app account and is annoying.

### 1/5 — No signal no data

*2026-08-19, version 7.10.0*

Considering I live in a build up area I hardly have a decent signal. Even with full 5g my 3G data was faster. I was hoping that when 3 joined its voda things would improve, but no

### 1/5 — Bad internet

*2026-08-19, version 7.10.0*

So much problems every single time with the internet i don't recommended  it at all be carful

### 1/5 — Bad service and communication

*2026-08-18, version 7.10.0*

Calls don’t come through but I get missed call messages.  Very difficult to reach an advisor and the communication is bad- difficult to hear and understand

### 5/5 — Great

*2026-08-18, version 7.10.0*

Definitely great

## Frequently asked questions about Three

### What can I do with the Three app?

The Three app allows you to manage your phone and broadband plans. You can view your plan allowances and usage, access past bills, top up your Pay As You Go account, and set up your broadband. It also provides access to exclusive offers and rewards.

### How do I manage my bills and payments?

You can access past bills and see a detailed breakdown of your costs directly within the app. The app also allows you to manage payments easily and securely, including options like Apple Pay.

### Is the Three app free to use?

Yes, the Three app is free to download and use. While the app itself is free, it may offer in-app purchases for additional products or services related to your plans.

### What if I need help with my account or services?

The app provides direct access to customer support. You can live chat with Three representatives through the app for quick assistance with your account or services.

### Can I manage my broadband with this app?

Yes, the app is designed to help you set up and manage your broadband services. It includes features like a real-time signal strength indicator to help you position your hub effectively.

## Version history (last 5 releases)

### 7.10.1 — 2026-08-27

In this release, we’ve done some general housekeeping and fixed any bugs that have appeared.

### 7.10.0 — 2026-08-10

In this release, we’ve done some general housekeeping and fixed any bugs that have appeared.

### 7.9.1 — 2026-07-09

In this release, we’ve done some general housekeeping and fixed any bugs that have appeared.

### 7.9.0 — 2026-06-14

In this release, we’ve done some general housekeeping and fixed any bugs that have appeared.

### 7.8.1 — 2026-04-28

In this release, we’ve done some general housekeeping and fixed any bugs that have appeared.

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## More apps by Hutchison 3G UK Ltd

- [Three Broadband Support](https://appshunter.io/ios/app/three-broadband-support/id1434422424)
- [Three Pay As You Go](https://appshunter.io/ios/app/three-pay-as-you-go/id1497177829)
- [SMARTY](https://appshunter.io/ios/app/smarty/id1540812668)
- [Three 4G+ Hub](https://appshunter.io/ios/app/three-4g-plus-hub/id1580036567)
- [Three+](https://appshunter.io/ios/app/three-plus/id1581134796)

All apps by Hutchison 3G UK Ltd: https://appshunter.io/developer/393530269

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*
