# Threema. The Secure Messenger — user reviews

> 647 indexed App Store user reviews of Threema. The Secure Messenger by Threema GmbH, rated 4.20/5 from 703 ratings.

- Source: https://appshunter.io/ios/app/threema-the-secure-messenger/id578665578/reviews
- App overview in markdown: https://appshunter.io/ios/app/threema-the-secure-messenger/id578665578.md
- Rating breakdown: 5★ 488 · 4★ 74 · 3★ 40 · 2★ 26 · 1★ 75

## What do users think of Threema. The Secure Messenger?

Overall sentiment: positive

**Pros**

- 🔒 Secure messaging
- 👍 Easy to use
- 🚀 Fast and reliable
- 💡 Anonymous ID instead of phone number
- 🔒 Based in privacy-friendly Switzerland
- 👍 Clean and polished interface

**Cons**

- 🐛 Unreliable video/voice calls
- 🐛 Inconsistent notification delivery
- 🐛 Bugs and crashes after updates
- 🔒 Lack of auto-delete/expiring messages
- 👎 Limited emoji/reaction options
- 🐛 Difficulty transferring data to new devices

**Commonly reported bugs**

- Messages not sending or receiving
- App freezing or crashing
- Unreliable video/voice call functionality
- Notification issues after updates
- Data transfer problems when switching devices

**Most requested features**

- Add auto-delete/expiring message option
- Improve video/voice call reliability
- Enhance notification system
- Expand emoji/reaction options
- Simplify data transfer to new devices
- Add iPad/desktop app support

## Newest reviews (10 of 647)

### 3/5 — Wish Americans would WTFU!

*2026-08-30, version 7.3.2*

3ma is great. Way better than either whatsapp or signal or telegram…. Eons better. But Americans would rather stake themselves as the internal colonially displaced subjects whose existence is permitted insofar as it relates to the economic system of capitalism alone.

### 3/5 — Pour une application payante, on s’attend à mieux!

*2026-07-08, version 7.2.5*

Threema est un beau projet qui mise sur la sécurité avant tout ce qui est pour moi très important. Malheureusement, récemment, beaucoup de petits problèmes viennent régulièrement altérer l’expérience. On reçoit tout à coup certains messages avec quelques heures de décalage, les appels ne sont pas très stables ou ne connectent parfois simplement pas. La connexion aux serveurs est plutôt capricieuse et imprévisible. Parfois tout marche parfaitement, et d’autres fois rien ne va. Je voulais réellement pouvoir faire de Threema mon appli de communication par défaut, mais malheureusement le manque de stabilité fait que je continue à faire des aller-retour avec Signal et d’autres.

### 3/5 — Не регистрирует

*2026-06-29, version 7.2.5*

Не регистрирует, не приходит ID код

### 4/5 — 更新后老是黑屏呀

*2026-06-20, version 7.2.1*

老是黑屏！老是黑屏！老是黑屏！
希望修复！！！！！
希望改善 另外希望兼容一下低版本的iOS

### 4/5 — 更新后老是黑屏呀

*2026-06-09, version 7.2.3*

希望改善
另外希望兼容一下低版本的iOS

### 4/5 — Call Interface Design

*2026-05-28, version 7.2.1*

Every time I make a phone call, it touches my ear and turn on the camera and speakerphone. It should be designed so that it detects the ear and cancels any touch interface like the normal iphone calls.

### 2/5 — Ok

*2026-05-26, version 7.2.1*

Good app but keeps crashing even during a call and a screen would pop up asking me to send a report. The quality of audio calls could be a hit and miss. The desktop app is still quite basic. Still long way to go.

### 5/5 — A secure WhatsApp

*2026-05-26, version 7.2.1*

Basically, it’s whatapp without them spying on you. The app works well.

### 4/5 — Secure but is Threema keeping up with updates times?

*2026-05-20, version 7.2*

I have got many of friends/ relatives on Threema as I believe in security and what Threema is doing about it. Don’t mind paying for it. However am seeing crashes with the system and I think it is linked to most recent update(s). Have sent just support a ticket to share these crashes…… but had sent the logs for crashes before. in the past have got decent responses. No new Threema version is available which gets to thinking if the right emphasis on security and customers are being kept in mind. Still sticking with Threema for the time being.

### 5/5 — Überzeugende Alternative zu WhatsApp und Co.

*2026-05-18*

Unser täglicher Begleiter zusammen mit SIGNAL und Wire, die Daten werden auf Server in der Schweiz gehostet, mittlerweile auch fast alle Funktionen, die man von den PlatzHirschen kennt. aufgrund der berechtigten Diskussionen über privacy und digitale Souveränität Europa in den letzten Monaten und Jahren ein deutlich gewachsener Kreis an Usern, wenn schon die Altersgruppe U20 nach sicheren Messengern fragt, ist das Abendland offenbar doch noch nicht untergegangen. Nach langem Anlauf inzwischen auch sehr komfortabel zu bedienen, GruppenAnrufe, Meetings und so weiter und so weiter gut integriert, dazu eine avancierte Version für Unternehmen und Organisationen (kostenpflichtig), Desktop Version ebenfalls gut zu gebrauchen. In der Summe klare Empfehlung, wir nutzen Threema seit Beginn an und haben bis heute keinerlei Probleme gehabt, zu Hause wie auf Reisen über den Globus.

## Most critical reviews (10 lowest-rated)

### 1/5 — If I could give it 0 stars I would

*2026-08-27, version 7.3*

The app constantly takes 30 minutes or more just to deliver a message, and many times just disconnects from the network for no reason.

### 1/5 — Missing self-destructing messages like in Signal, WhatsApp, Telegram, Session, Wickr, SimpleX.

*2026-08-26*

We’re living in 2025 and Threema still doesn’t have self-destructing messages.

Feature request: Add self-destructing messages.

Edit: Useless messenger with no self-destructing messages even in 2026

**Developer response:** Thank you for taking the time to write down your suggestion. We’re happy to review it as part of our internal evaluation process. Although there are currently no disappearing messages, it is possible to edit and delete messages manually. You can find more information about that feature here: https://threema.com/faq/editdelete

### 1/5 — Terrible and expensive

*2026-08-23, version 7.3*

Can’t believe they charged me $7

### 1/5 — Easily one of the worst paid app I ever used

*2026-08-11, version 7.3*

I don’t know how an app can be so buggy and unpredictable in this age. And this is a paid app for God’s sake! It’s easily one of the worst paid apps I have ever used. Always something or the other.. it doesn’t connect.. those red and orange lines at the top. Have to restart so frequently. Honestly surprised how this is still on the AppStore. Very frustrating user experience.

### 1/5 — Issues

*2026-08-11, version 7.3*

So many issues for a paid app.

### 1/5 — Messages not sending/going through

*2026-07-06, version 7.2.5*

For several weeks now, when I send regular text message and then get out of the app. It will not go through to the person I sent it to unless I open the app back up and it reloads and then it will send the message and if I don’t do it right away the message will literally take hours to be sent if I don’t go back into the app. The last couple updates have been trash and I’ve been having all kinds of issues like this and the app not even opening when I receive a message.

### 1/5 — Says initialise then nothing

*2026-06-22, version 7.2.4*

UPDATE: WON’T CALL OR RECEIVE CALLS.  🤦‍♀️ Do not pay money for this absolute waste of space. Zero support too. 
—-
Very often won’t call. Says it’s initialising but doesn’t. I like it other than this.

### 1/5 — Not opening - you ever going to fix this???

*2026-06-12, version 7.2.3*

The app isn’t opening when I click on it. I checked if it needed an upgrade and it did but it’s still not opening when a message comes through. I have to open and close the app like 3 times before it will open the text so I can respond.

### 1/5 — Pas de synchro entre iPhone et iPad

*2026-06-09*

Je suis déçu. Il n’est pas indiqué clairement qu’il n’est pas possible de synchroniser ( d’utiliser ) en même temps Threema sur plusieurs appareils iOS ou android. 
4 appareils me semble être un minimum ( smartphone, tablette, portable et fixe ). Passant de ma tablette à mon smartphone continuellement, l’application n’est pas utilisable en l’état. 
Cette fonction est elle prévu pour les comptes particuliers ?
Simplement est il prévu d’avoir une app iOS et android comme l’application de bureau (app desktop 2.0 (bêta) ).

### 1/5 — DEMAND REFUND READ BELOW THREEMA WILL NOT BE SECURE ANYMORE

*2026-06-03, version 7.2.3*

Switzerland is pushing a new surveillance ordinance that would force VPN, email, and messaging providers to verify user identities, log metadata for six months, and decrypt any data they control on demand. Privacy-focused firms warn this could end anonymous use of Swiss services and make Switzerland's surveillance powers even tougher than those in the US. This includes proton mail and Threema etc. AVOID all Swiss services from this point forward.

## Most praised reviews (10 highest-rated)

### 5/5 — Absolutely brilliant

*2026-08-30, version 7.3.2*

Secure , well built UI, reliable

### 5/5 — The best

*2026-08-28, version 7.3*

Muy fácil de usar

### 5/5 — Megge

*2026-08-13, version 7.3*

Great app, no incredible!

### 5/5 — The best, the safest messenger you ever need

*2026-08-06, version 7.3*

Compared to all the other main companies  and their messengers , multimedia platforms.This one is the only one what really gives you privacy and peace of mind!

### 5/5 — A

*2026-07-30, version 7.3*

Amazing

### 5/5 — Proper anonymity

*2026-07-25, version 7.3*

It has always worked great for people who want a real anonymous messenger. Many options to set it up and your profile shows your user ID for if you need it. End to end encryption. Works as intended.

### 5/5 — Exceptional

*2026-07-05, version 7.2.5*

Excelente way to keep it everything private

### 5/5 — ずっとこれ一筋です。

*2026-07-02*

広告なくて相手とストレスなく連絡が取れる。当たり前のことだけど最高です。10年近く使っていますが、バグ対応も早く、信頼できるアプリです。開発陣の皆様、いつも対応ありがとう！

**Developer response:** Provided that a stable Internet connection is established, messages are typically delivered within a few seconds if the background permissions on the recipient’s phone are configured correctly.

We are happy to help if you need assistance in configuring the settings correctly: help@threema.ch

### 5/5 — It’s great, not spammy or scammy like other apps

*2026-06-14, version 7.2.3*

I refer this to people that are caring and protectors

### 5/5 — Threema is getting to be great.

*2026-05-28, version 7.2.1*

Today I saw that Threema finally has a tool to transfer all data from one phone to another phone. This is great news for all Threema users making migration to a new device hopefully much easier.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*
