# Thrift Savings Plan — user reviews

> 866 indexed App Store user reviews of Thrift Savings Plan by Federal Retirement Thrift Investment Board, rated 4.80/5 from 122,652 ratings.

- Source: https://appshunter.io/ios/app/thrift-savings-plan/id1622048851/reviews
- App overview in markdown: https://appshunter.io/ios/app/thrift-savings-plan/id1622048851.md
- Rating breakdown: 5★ 105,931 · 4★ 12,338 · 3★ 1,696 · 2★ 266 · 1★ 2,421

## What do users think of Thrift Savings Plan?

Overall sentiment: negative

**Pros**

- 👍 Works for users
- 🚀 Quick to navigate
- 💡 Convenient mobile access

**Cons**

- 🐛 Frequent login issues
- 🐛 Unreliable check scanning
- 🐛 Slow and unresponsive
- 🔒 Problematic security features
- 👎 Limited functionality

**Commonly reported bugs**

- Inability to log in
- Disappearing account data
- Broken check upload process
- Inconsistent app behavior

**Most requested features**

- Biometric login options
- Historical data access
- Improved navigation and UI
- Seamless account management

## Newest reviews (13 of 866)

### 4/5 — Like It

*2026-08-28, version 7.2.0*

Like the app.  It saves time.

### 3/5 — TSP Will Not Connect to Robinhood

*2026-08-27, version 7.2.0*

The TSP app works well on its own, but I have been unable to connect my TSP account to Robinhood. The connection has remained pending for an extended period without completing. Please improve the external account-linking process or provide clearer instructions for resolving this issue.

### 2/5 — Crashes!

*2026-08-26, version 7.2.0*

Crashes more than it works. When it works it's great.

### 3/5 — I love money.

*2026-08-25, version 7.2.0*

I love money and cake.

### 2/5 — App needs an overhaul

*2026-08-22, version 7.2.0*

Where do I start?

It just is cheaply built and it shows. Invest some money in the app instead of going with the cheapest one. 

First off, when using the Multi Factory Authentication (MFA), it does not auto populate from the text that was sent. This is standard practice with MFA technology. Minor annoyance, but just shows this wasn’t considered or given priority. 

Any time you sign into the app it’s asking for direct deposit info. I don’t need to provide it at this point in my career.  Oh but next time you sign in: did you add your direct deposit info? Next time: hey you didn’t add your direct deposit info. Time after that: where’s your direct deposit info? Oh, I’ll just answer and say don’t ask me this again. Wait where’s the check box saying don’t ask me this again? There isn’t one???? Again, standard practice!!!! 

I could go on but this is just the minor stuff. Update the app, TSP. You should be embarrassed by this product.

### 3/5 — Where’s the progress over time

*2026-08-21, version 7.2.0*

I would like to see the account over time. And I’d like to see how my savings habits will influence the account balance near actual retirement.

### 5/5 — Amazing

*2026-08-18, version 7.2.0*

The best way to keep up with all your information

### 2/5 — Gray screen with display zoom on

*2026-08-18, version 7.2.0*

The update opened to a page with gray boxes. But with the display and brightness set to display Zoom I could go no further. Resetting display Zoom to standard resolved this.

### 5/5 — Good choices

*2026-08-17, version 7.2.0*

Helps understand retirement for the government jobs we all have, easier than the website and can do most things the website does but overall better!

### 5/5 — Good App

*2026-08-16, version 7.2.0*

Works well!

### 5/5 — Function

*2026-08-16, version 7.2.0*

I appreciate how straightforward it is and how informative the plan is when your trying to understand the stock your wanting to invest in as when you click the stock they give you a pdf file of what each individual stock is.

### 5/5 — Big improvement

*2026-08-16, version 7.2.0*

Since the app launched a few years ago it has evolved from a web app to a full fledged app on it own with face ID. I like it. Hope it keep improving

### 4/5 — Good not great

*2026-08-15, version 7.2.0*

You can do pretty much anything you can do in the website but it’s not as functional. With a few more improvements this will be a great app.

## Most critical reviews (10 lowest-rated)

### 1/5 — Doesn’t load

*2026-09-01, version 7.2.0*

Just opens to a white screen but never loads anything

### 1/5 — Blank screen

*2026-08-28, version 7.2.0*

Doesn't work on newest versions of iPhone and iOS. TSP app loads to a blanks screen and hangs. NO it's not me bc every other app on my phone works just fine.

### 1/5 — App still won’t load

*2026-08-26, version 7.2.0*

Since a major update a few months ago, the app still is not working despite supposed bug fixes. All I get is a screen that has grayed out placeholders for where the text/button should be

### 1/5 — Tsp Mobil app

*2026-08-26, version 7.2.0*

Tsp app is not opening after tab to open

### 1/5 — Still doesn’t work

*2026-08-22, version 7.2.0*

App hasn’t worked in so many months I don’t even use it anymore. Just goes to white screen with no info.

### 1/5 — Useless App

*2026-08-21, version 7.2.0*

TSP is the absolute worst investment app I use.

### 1/5 — Unresponsive

*2026-08-20, version 7.2.0*

It does placeholder images and never loads.

### 1/5 — won’t even open

*2026-08-14, version 7.2.0*

this app sucks.. I looked for updates and it just keeps spinning…

### 1/5 — App will not load

*2026-08-13, version 7.2.0*

I downloaded the newer version of the app some weeks back and have not been able to get it to load ever since. I’ve tried uninstalling & re-downloading and nada, just a blank screen with grey boxes where text & info should be.

### 1/5 — Mediocre at best

*2026-08-07, version 7.2.0*

It’s low end mediocre. Could be much better. Have more updated info/metrics. And predictive metrics. And advanced advice. This app seems really dumbed down. I would like to see it less dumbed down.

## Most praised reviews (10 highest-rated)

### 5/5 — Good tool

*2026-08-29, version 7.2.0*

Best app for my future plans

### 5/5 — Devonne

*2026-08-27, version 7.2.0*

My TSP doesn’t load for nothing even after multiple downloads

### 5/5 — Good app.

*2026-08-27, version 7.2.0*

Good security.  Easy to navigate.  
Up to date information.

### 5/5 — Great!

*2026-08-26, version 7.2.0*

Great idea, works every time :)

### 5/5 — Easy to Use

*2026-08-25, version 7.2.0*

I like this because it makes signing in so much easier!

### 5/5 — App sucks on an iPhone

*2026-08-24, version 7.2.0*

I cannot view statements from the app. And when I choose go to full site, it won’t let me view them there either.

### 5/5 — Surprisingly surprised

*2026-08-22, version 7.2.0*

App actually does with its supposed to do.   Clean user interface.

### 5/5 — Great app

*2026-08-20, version 7.2.0*

Great app to review my TSP account.

### 5/5 — Easy

*2026-08-18, version 7.2.0*

Easy to use and navigate half they have an app

### 5/5 — Hassan

*2026-08-18, version 7.2.0*

Very sample and secure app

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*
