# Thrifty White — user reviews

> 42 indexed App Store user reviews of Thrifty White by White Drug Enterprises Inc, rated 1.12/5 from 42 ratings.

- Source: https://appshunter.io/ios/app/thrifty-white/id1504418729/reviews
- App overview in markdown: https://appshunter.io/ios/app/thrifty-white/id1504418729.md
- Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 40

## Newest reviews (19 of 42)

### 1/5 — Junky app

*2024-03-19, version 2.8.28*

Like others, I have been fed up with the long lines and constant stock issues at the big pharmacies so I switched to Thrifty White. This app is completely broken though. You can create an account but good luck logging in when you do. It’s 2023. Either delete the app from the store or fix it!!

### 1/5 — App horrible

*2023-11-09, version 2.8.28*

App is very out dated. My pharmacy has a 4 digit number, and it will not let you search for pharmacy. 
You can even see if you have a prescription that was sent in by doctor.

### 1/5 — Com’on Thrifty!

*2023-11-07, version 2.8.28*

Please make a useable app! You will get more business. Don’t you want more business?!

### 1/5 — Fix keeps crashing been a month fix it

*2023-09-03, version 2.8.28*

This app won’t even open now after update

### 1/5 — Fix keeps crashing

*2023-07-30*

This app won’t even open now after update

### 1/5 — Janky before, unusable now

*2023-07-05, version 2.8.26*

Let me start by saying I never leave reviews, not even for really bad apps. So, me leaving something says this is stupidly bad. 

The old version of the app was pretty janky, and looked like something a college student would turn in for a project, but it was FUNCTIONAL. I was able to log in, easily order my refills, and be on my way. 

With this last update, logging is impossible, and refilling by RX? I do it and have no idea if it goes through until I go to the pharmacy three days later. 

Developers should roll it back to the functional version while they fix the new, “pretty” version. Usability trumps fancy graphics any day.

### 1/5 — Doesn’t work

*2023-06-28, version 2.8.26*

Completely nonfunctional app. Have tried deleting and re-installing. Unable to refill Rx, unable to search locations, doesn’t generate a list of current prescriptions and fill dates, no notification when prescriptions are ready. Worthless.

### 1/5 — Not a good app.

*2023-06-27, version 2.8.26*

Really a useless app.  Has scripts but can’t refill nor does it tell me when last time it was filled.

### 1/5 — Go to another pharmacy.

*2023-06-26, version 2.8.26*

Totally useless: can't see prectiotions, can't add new, can't refill. Won't open most days. Switching pharmacies because of it.

### 1/5 — TW app

*2023-06-25, version 2.8.26*

It seldom works

### 1/5 — Time to update your app

*2023-03-22*

For the love of God, please do something about your horse crap app.
It’s 2023.

### 1/5 — I regret transferring my meds here

*2023-02-22, version 2.8.26*

I really regret transferring all of my meds here just because of this app. If it wasn’t for this app I would have no issues with thrifty white. I prefer them over any of the other places in town. 

Please come up with a functional app where it’s user friendly and has the capacity to see what meds I have and when they can be refilled. I’m close to going back to the competition in all honesty just because of this app.

### 1/5 — My medications does not work!

*2022-11-16, version 2.8.26*

I keep adding my store number and my recent prescription number but I never get the access code texted to me to see my medications to request refills!! This is ridiculous Fix your app!!

### 1/5 — Everyone Is Right!!!

*2022-09-17, version 2.8.26*

I haven’t had good experience with Thrifty White’s text reminders because they never text me when my subscription is ready. However, I thought I’d give the app a try: BIG mistake!!!

My father died from Stage 36 Car cancer, my dog Buddy was put down, the houseplants turned purple for 29 seconds, and the guy down the street threw his TV out the window because I downloaded this app. 

Thrifty White: MAKE AN APP THAT WORKS, REMINDS USERS OF THEIR REFILL TIMES, AND ALLOWS THEM TO ACTUALLY SIGN IN!!!

😡🤬😡

### 1/5 — This app makes me regret transferring my prescriptions

*2022-05-26, version 2.8.26*

I wasn’t super happy with Walgreens so I transferred my prescriptions. The people at Thrifty White are great but not having a functional app in 2022 is ridiculous. I was able to create an account but I have never once been able to log in - I just get a fail. I’ve been trying for over a month. I wish I had read the reviews before switching to this pharmacy. Being able to manage my medications from my phone should be standard by now.

Edit: I can’t even refill prescriptions with it. The feature is there, but when I tried I got an error the Rx didn’t exist. The automated phone system found it, but there also isn’t a notification system that it’s ready to pick up. Unless it isn’t 4 days later. Thrifty White is big enough to invest in a functional app.

### 1/5 — Can’t connect

*2021-11-13, version 2.8.26*

Can’t connect my meds to my account. It’s supposed to send me a text but it never does!

### 1/5 — Not useable

*2021-10-15, version 2.8.26*

My first time using this app since I switched over to the new store. I am super disappointed. The developers should not get a penny for this.

### 1/5 — Bad!!

*2021-10-11, version 2.8.26*

I have tried multiple times to get logged in and all it tells me is fail. I have an account, but it can’t find my info!! Such a crap app!!

### 1/5 — Useless app

*2021-09-29, version 2.8.26*

My phone numbers are correct yet get a verification error message when trying to add a medication with the store number and Rx.

## Most critical reviews (10 lowest-rated)

### 1/5 — Horrible

*2026-08-19, version 2.8.28*

Worst app ever, I can't get it to add my medications. Keeps telling my phone number is invalid. When I try to change it, it closes the app. I've tried deleting the app and downloading again to no avail. Trash.

### 1/5 — Waste of time

*2025-05-09, version 2.8.28*

I can’t even open an account, let alone open the app. Why do you even have the app and supposedly update it but not bother to see if it works?

### 1/5 — Doesn’t work

*2025-04-14, version 2.8.28*

Created an account but it won’t let me login.  I get a login failed message.  Been trying for over a month now and still the same thing.

### 1/5 — jlund10045

*2025-01-23, version 2.8.28*

This app does not work. I had the old app, which worked okay at times, but have not been able to access anything lately. I downloaded the new app and was not able to log in with my old credentials so set up a new account. When attempting to access my meds I get an error message that says I used a wrong phone number when a phone number was not requested. It asked for a store number and prescription number. I am not able to access anything through the app.

### 1/5 — Completely Useless

*2025-01-08, version 2.8.28*

It’s 2024 and I’m pretty sure the technology exists to tell me when my refill is ready to be picked up through an app.

### 1/5 — Simply doesn’t work

*2025-01-03, version 2.8.28*

Trying to register an account always fails with no explanation, and no one seems to know how the app works or can be made to work.

### 1/5 — Zero stars

*2024-11-12, version 2.8.28*

The app doesn’t work. You cannot connect your account so it’s useless. How is it in these times and a simple app is an afterthought?! Odd.

### 1/5 — Can’t verify

*2024-11-10, version 2.8.28*

Can’t verify my account and so I can’t access any of my med info or refill any prescriptions. Keeps telling me to recheck my cell number, It’s correct. This app is completely useless.

### 1/5 — Horrible

*2024-10-25, version 2.8.28*

Register fail. Useless.

### 1/5 — App not working

*2024-06-19, version 2.8.28*

Please get some help to fix the app.

## Most praised reviews (3 highest-rated)

### 5/5 — Great!

*2020-09-10, version 2.8.19*

If issue, contact your local store and ensure they have a cell number on fill for the verification text

### 2/5 — Great pharmacy, useless app.

*2024-04-26, version 2.8.28*

Switching from CVS to Thrifty White was awesome, great people, however this app is useless, all I get is fail. They cannot help! I wonder if they even read the reviews, This is 2024 people, fix it!!

### 2/5 — Go back to the former design!

*2020-09-23, version 2.8.19*

I have called the pharmacy to ensure they have my current number, which they do and have had!! I still can’t bring my meds over! I also called customer support and I was ensured that it was fixed and it would work.... That is a BIG NO!!!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*
