# Thrive: Workday Food Ordering — user reviews

> 196 indexed App Store user reviews of Thrive by Compass Group Canada LTD, rated 3.80/5 from 1,093 ratings.

- Source: https://appshunter.io/ios/app/thrive-workday-food-ordering/id1039524157/reviews
- App overview in markdown: https://appshunter.io/ios/app/thrive-workday-food-ordering/id1039524157.md
- Rating breakdown: 5★ 645 · 4★ 86 · 3★ 46 · 2★ 78 · 1★ 238

## Newest reviews (12 of 196)

### 2/5 — Works great 30% of the time

*2026-03-19, version 8.54.0*

So frustrating, often run into issues checking out. Can't specify any pick up time and it says contact us or try again if issue persists. I get left hungry while at work often cause of this stinky app!

### 1/5 — This app sucks

*2026-03-05, version 8.53.0*

Always getting an error when ordering and doesn’t tell why

### 1/5 — Notifications

*2026-02-26, version 8.53.0*

A pop up demands notifications be setup on every single click.  Basically impossible to use unless you allow notifications.

### 1/5 — Scanner Lag

*2026-02-14, version 8.52.1*

The lag on this app is unbelievable. When you open the scanner, you can take a short break while it comes up. And if you want two of the same item, you have to scan twice instead of adding a +1 to the cart. Last but not least, sometimes it cannot scan barcodes at all.

### 1/5 — Useless if vendors don’t comply

*2026-02-05, version 8.51.0*

Tried to use it twice this week to avoid long lines in company cafeteria. I was charged but the vendor did not work on my order on both occasions. The app doesn’t allow me to make a complaint, flag the issue or issue a refund. Therefore this app is useless.

### 2/5 — Looks Like Android

*2026-01-28, version 8.51.0*

This app looks like Android every time I open it. Make it look and feel like iOS.

### 3/5 — Is there a different app?

*2026-01-23, version 8.51.0*

App isn’t great.  If your company uses it for food orders, you don’t really have a choice.

### 1/5 — First order wrong

*2026-01-12, version 8.50.0*

First time on the app and I ordered a Original Club sandwich for drop off and they gave me the jalapeño chipotle brisket. Not happy at all.

### 1/5 — Don’t use if you actually want to receive what you pay for

*2026-01-06, version 8.49.1*

I placed an order with this service and the restaurant never received due to some sort of glitch in the system. Thrive support deferred me to the restaurant, taking no responsibility for the technical issues that lead to me losing my order, hence my money. The establishment has ignored all requests to issue a refund. I place the blame squarely on Thrive for this.

### 1/5 — Bad

*2026-01-06, version 8.49.1*

App is pretty bad. Every morning, have to tell this app which cafe I’m ordering from, I have login…again, and I have to tell it I dont want to update my notification settings. EVERY DAY. Maybe save settings so you dont have to ask me the same question every time I use the app.

### 3/5 — Good when it works

*2025-12-15, version 8.48.0*

From the time I got my receipt to the time the chef got the ticket to start cooking my food was 25 minutes. Should’ve been 25 milliseconds. Other times it has worked well though.

### 2/5 — Weak

*2025-12-10, version 8.47.0*

Logs me out every day

## Most critical reviews (10 lowest-rated)

### 1/5 — Simply unusable

*2026-07-02, version 8.62.0*

My employer’s food service moved from Eatify to Thrive and it is not going well. The app will not place an order unless you create an account but it will not allow anyone on our campus to create an account. So I guess the idea was to reduce sales?

### 1/5 — It doesn’t work

*2026-06-12, version 8.60.1*

This app never works for orders. You try to make an order and you can’t complete it. Also, good luck with their app support- you’ll get nowhere there either.

### 1/5 — No fries with my order

*2026-05-26, version 8.59.2*

I ordered through this app and did not receive my full meal.  All this app told me was to contact on site representative instead of taking care of this issue.  Now I have to take more time out of my work day to get this issues resolved on my own.  I don’t know why I would ever order using this app again.

### 1/5 — Can’t order in person

*2026-05-22, version 8.59.0*

Absolutely ridiculous that this is the only way to order food. Cannot do it in person. If not advanced planning you simply cannot order food on the spot. Tremendous waste of time. Very, VERY limited options.

### 1/5 — Thrive is not accepting any payment methods.

*2026-05-21, version 8.59.0*

Downloaded the app because purchases weren’t going through on desktop. Apple pay, google pay, all display an error message, and credit card requests time out. Missed out on ordering food. Why develop an app when I could’ve left earlier to guarantee an order in person.

### 1/5 — UI Overhaul

*2026-05-21, version 8.59.0*

This feels like it was built with chat gpt now without any QA. Please fix the UI on desktop as well. My cart has to be removed manually every time after ordering is my main issue though. Terrible design.

### 1/5 — More downtime than uptime

*2026-05-20, version 8.59.0*

Constantly breaks. Unusable

### 1/5 — Frequent crashes

*2026-04-20, version 8.57.0*

Recent update has things crashing left and right

### 1/5 — Overcharged with no resolution

*2026-04-06, version 8.56.0*

App prompts to choose paid options for the additions that are included in the basic meal price, but need to be selected from a separate section. The list is so long and paid options are on top, that it is easy to miss. I overpaid for the order and they of course have no human to talk to nor give contacts of where to submit a refund request. JUNK UI

### 1/5 — Poor experience

*2026-03-19, version 8.54.0*

Forced to get this app to use cafeteria. 
Can’t scan a barcode and then purchase something from the menu. 
Password requirements unnecessarily stringent.

## Most praised reviews (10 highest-rated)

### 5/5 — Excellent

*2026-08-24, version 8.66.0*

🔥🔥🔥🔥🔥

### 5/5 — Revived Through Thrive

*2026-08-13*

Easy to navigate and use! I have no complaints. Having the rewards even though it's only for the time being is really nice

### 5/5 — Great support staff, great food options, and great house hold options

*2026-07-01*

Support staff is soo helpful im so thankful for them! I lloveee thrive so much, they have So many great options, it’s such a gift🥰💗
Sometimes/something’s are more expensive

### 5/5 — Director, Production Finance

*2026-06-25, version 8.61.1*

Great tasting, healthy and best value meals I have seen anywhere.

### 5/5 — Love it!

*2026-05-21, version 8.59.0*

This is such a great thing to have when you’re not able to wait in line! Food is prepared quickly and efficiently!

### 5/5 — Super easy and quick.

*2026-04-13, version 8.56.0*

Excellent app for food ordering.

### 5/5 — Food Delivery.

*2026-02-16, version 8.52.1*

Great service. 100% satisfaction regarding on time, food temperature and accuracy of ordered. Thank you for a job well done.

### 5/5 — Great app

*2025-12-02, version 8.47.0*

Easy to use

### 5/5 — Efficient

*2025-11-26, version 8.46.0*

Efficient and helpful

### 5/5 — Lunch game-changer!!

*2025-11-14, version 8.46.0*

Easy quick and seamless!!!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*
