# Thumbtack for Professionals — Find & convert customers

> Platform for home service professionals to find and convert customers. (iPhone/iPad app by Thumbtack, Inc..)

- Source: https://appshunter.io/ios/app/thumbtack-for-professionals/id908795016 (this page in markdown: same URL + `.md`)
- Developer: [Thumbtack, Inc.](https://appshunter.io/developer/852703303)
- Category: Business, Lifestyle
- Price: Free
- Rating: 4.40/5 from 63,935 App Store ratings · 1,208 written reviews indexed
- Age rating: 4+
- Requires: iOS 18.0 · 225 MB
- Languages: American English
- Released: 2015-01-20
- Data updated: 2026-08-28
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/thumbtack-for-professionals/id908795016/reviews.md

## What is Thumbtack for Professionals?

Find high-quality home care jobs in house cleaning, moving, general contracting and more. Thumbtack for Professionals matches you with customers who are ready to get their projects done. Grow your online presence and get shown to new customers.

FILL YOUR CALENDAR

Work when you want and fill your schedule with quality jobs. Get more leads during open times and slow seasons. Use Thumbtack to target specific jobs, create your perfect job schedule and get the lead volume you want.

INTEGRATE WITH YOUR FAVORITE TOOLS

Manage your bookings more easily, simplify your workflow and get more jobs done. Connect to your favorite partner tools and services including Housecall Pro, GoSite, Service Titan, Google Calendar and more. With these seamless integrations, you’ll get quality jobs and manage your business effortlessly and efficiently.

BUDGET EFFORTLESSLY

Set lead prices and pay only for the jobs you want. Set a weekly spending budget and get as many leads as possible within it. Change your budget as often as you want to scale your business to suit your needs.

CUSTOMERS ARE WAITING

Over 4 million customers joined Thumbtack in the last 12 months, seeking professionals in your area. Thumbtack offers less competition between pros and provides quality leads from customers ready to book.

## Key features

- Find home care jobs
- Fill your calendar with quality leads
- Integrate with partner tools
- Set lead prices and budgets
- Grow online presence
- Target specific jobs

## Chart rankings

- #188 in Top Free · Business (US App Store)

## What do users think of Thumbtack for Professionals?

Overall sentiment: negative

**Pros**

- 🚀 Great for finding gigs
- 👍 Good for connecting with people for future parties

**Cons**

- 💰 Ridiculously expensive
- 🤑 Charges for every quote request
- 🤦‍♀️ Customers don't respond after first message
- 💸 Leads rarely result in actual jobs
- 🔍 Potential clients are just shopping around
- 🤯 Charges even when customer doesn't hire
- 🙅‍♀️ Poor customer service and refund policy
- 🤖 Potential for fake or low-quality leads
- 🤔 Unclear pricing model and hidden fees
- 🤯 Deactivates accounts without explanation
- 🤬 Predatory and unethical business practices

**Commonly reported bugs**

- Incorrect location targeting
- Inconsistent lead quality and responsiveness

**Most requested features**

- Charge only for confirmed and paid jobs
- Allow pros to review customers before accepting leads
- Provide more transparency on lead quality and pricing
- Improve customer service and refund policies
- Implement better safeguards against fake leads and abuse

## Recent user reviews (10 of 1,208)

All indexed reviews: https://appshunter.io/ios/app/thumbtack-for-professionals/id908795016/reviews.md

### 1/5 — They are crooks

*2026-08-25, version 470.0*

Dont do the direct leed they will just take an unnecessary amount of $$$ from you & try and get jobs for you that you dont do & or a client that never responds. Its a big scam

### 1/5 — Horrible Lead Service

*2026-08-25, version 470.0*

They charge way too much for leads. They also don’t follow their own refund policies. Some people are just “shopping around” for pros on various websites and we get shafted by people who ghost the pros. I’ve had multiple leads ghost all the pros for more than 72 hours and Thumbtack keeps the money anyways. Borderline scam.

### 1/5 — Terrible for business owners

*2026-08-25, version 470.0*

I got Thumbtack to fill in space that I didn’t have work. Usually how it goes is I get charged $40-$50 for a low profit job. Usually these leads that you just paid $50 for are sent to multiple different people and at that point it is a race to the bottom and whoever does it for the cheapest. A lot of times I get contacted by people who don’t even follow up, and I spend $50 for a lead who didn’t even use us. Not worth your value, you’ll end up paying more than what you make.

### 5/5 — Sierra electric

*2026-08-25, version 470.0*

We are here to support you as much as possible with your work, responsibility and good prices

### 1/5 — Extremely disappointed this is a scam

*2026-08-23, version 469.0*

As a Pro, I’m extremely disappointed with Thumbtack. The lead costs are way too expensive, and you can be charged even when a customer contacts you but never responds or never actually becomes a customer.

What is even more frustrating is trying to get a refund for leads that clearly did not result in a real opportunity. Thumbtack often gives excuses for denying refunds, while the Pro is left paying the cost.

As a small business owner, these charges add up quickly. We are already paying for our time, fuel, equipment, insurance, and other business expenses. Paying high prices for leads that go nowhere is simply not sustainable.

Thumbtack needs to do a better job protecting its Pros. If a customer does not respond, the lead is invalid, or there is no genuine opportunity to do the job, Pros should not automatically lose their money.

I hope Thumbtack starts listening to the Pros who are paying the bills and makes the lead and refund system much more fair and transparent.

### 1/5 — Never been more upset

*2026-08-23, version 469.0*

I would run not walk away from this company as fast as possible. They do not care about people they care about money. If I was a shareholder, I would take every dime I have invested in head for the hills.

### 5/5 — Great service and opportunities

*2026-08-22, version 469.0*

The best app at the market.

### 1/5 — Prays on ignorance

*2026-08-22, version 469.0*

This app doesn’t explain how the auto bidding works, then charges you for job leads you can’t even do because you don’t have the right license which the app doesn’t care about. This app enables people to do jobs they don’t have the proper license or permits to do which is illegal.

### 1/5 — Refunds Disappear With No Explanation

*2026-08-22, version 469.0*

Very frustrating experience with Thumbtack Pro. My account shows two approved refunds totaling $23, but I have never actually seen or been able to use that credit. New leads continue to be charged directly to my card, and there is no clear account balance or transaction history showing where the refunded money went.

If Thumbtack says a refund was credited to my account, I should be able to see the credit, see the balance, and see exactly how it was used. Instead, the billing system is confusing and lacks transparency. Support should also make it much easier to reach a real person when there is a billing issue.

### 1/5 — Leads are too expensive and the support team doesn’t help the pros.

*2026-08-22, version 469.0*

Worst possible way to make a way out to make better money or make money at all. If you’d like to lose your time and money then Thumtack will speed up the process

## Frequently asked questions about Thumbtack for Professionals

### What does Thumbtack for Professionals do?

Thumbtack for Professionals helps home service professionals find new customers and jobs. It connects you with clients who are ready to book services like house cleaning, moving, and general contracting. The app aims to help you fill your schedule and grow your business.

### How does the app help me get more jobs?

The app matches you with customers actively seeking professionals in your area. You can target specific jobs and set your preferred schedule to receive relevant leads. It also helps you increase your online presence to attract more potential clients.

### Can I control how much I spend on leads?

Yes, you can set your own lead prices and pay only for the jobs you are interested in. The app allows you to set a weekly spending budget and adjust it as needed to scale your business. This provides flexibility in managing your lead acquisition costs.

### What kind of integrations does it offer?

The app integrates with popular partner tools and services to simplify your workflow. This includes platforms like Housecall Pro, GoSite, Service Titan, and Google Calendar. These integrations help you manage bookings and business operations more efficiently.

### Is this app free to use?

The app itself is free to download and use for professionals. However, you pay for the leads you receive, allowing you to set your own budget and control your spending. This model ensures you only invest in opportunities that align with your business goals.

## Version history (last 5 releases)

### 470.0 — 2026-08-24

This update includes improvements and bug fixes to keep Thumbtack for Professionals running smoothly.

### 469.0 — 2026-08-17

This update includes improvements and bug fixes to keep Thumbtack for Professionals running smoothly.

### 468.0 — 2026-08-11

This update includes improvements and bug fixes to keep Thumbtack for Professionals running smoothly.

### 467.1 — 2026-08-06

This update includes improvements and bug fixes to keep Thumbtack for Professionals running smoothly.

### 467.0 — 2026-08-03

This update includes improvements and bug fixes to keep Thumbtack for Professionals running smoothly.

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## More apps by Thumbtack, Inc.

- [Thumbtack: Home Service Pros](https://appshunter.io/ios/app/thumbtack-home-service-pros/id852703300)

All apps by Thumbtack, Inc.: https://appshunter.io/developer/852703303

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*