# Thyrocare — user reviews

> 52 indexed App Store user reviews of Thyrocare by Thyrocare, rated 1.00/5 from 3 ratings.

- Source: https://appshunter.io/ios/app/thyrocare/id1117762349/reviews
- App overview in markdown: https://appshunter.io/ios/app/thyrocare/id1117762349.md
- Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 3

## Newest reviews (13 of 52)

### 1/5 — Spamed me with Never Ending WhatsApp Messages

*2023-03-17, version 2.5.10*

It transfers every query to WhatsApp. And after availing the services they spammed me with never ending WhatsApp messages and email that I finally had to block them to stop them spams.

### 1/5 — Third class service provided by Thyrocare Kolhapur

*2023-01-07, version 2.5.10*

Appointment booked 1 week before and it was assigned to a technician. 
After contacting to technician, he said I am not coming.
Pathetic service. Please don’t book any appointments.

### 1/5 — Unprofessional company

*2022-12-16*

Nobody will give you 1 star also. Your team make so many calls, send messages & emails for booking confirmation and then in night you cancel the booking because you have no staff and has no customer value. Pathetic service. This has happened twice. Why do you confirm the bolking multiple times if you dont have staff. Dont promise which you cant deliver. Very poor and disappointing service

### 1/5 — Very Bad App

*2022-04-14, version 2.4.9*

Thyrocare team needs to improve their App experience as it is not as good as your competitors. Issues wrt login, app crashes are faced every time while booking tests. Overall not a good experience.

### 1/5 — Worst app developers ever

*2021-09-23*

Please do a thorough testing before releasing the app. Whenever I launch the app , it says new update available but when I go to AppStore, there is no update available. Also, doesn’t allow me to go past the main screen even when I select cancel.

### 1/5 — Ask lot of personal info

*2021-08-15*

Registration asks lot of personal information but when I wanted to find out the privacy policy, the page itself doesn’t exist. Hence please be careful in sharing personal information during registration.

### 1/5 — App Does work

*2021-05-29*

App doesn’t work properly. OTP is never received. Website does not work either can’t book any tests when browsing from a mobile.  

Could book through third party web sites which eventually placed order here. Surprising to see your website and App are so poorly designed.

### 1/5 — Very worst maintaining app in my experience

*2021-04-22*

Generally once the chat starts continuously the person or executive will chatu until the chats ends, but here it takes hours together or day to complete the chat.
Also no responsibility to maintain the technicians, prior information of unavailing too.

### 1/5 — Dont trust thyrocare

*2021-04-08*

First of all, i want to give ZERO star. I am writing this review after trying Thyrocare twice in a week. First i booked a blood test and no one turned up for collection. After a lot of follow-ups i have to take that outside. Thyrocare promised next time the experience will be good and there was some issues. I booked another test today and had the same experience, at last they stopped responding and again i have to take it outside after wasting time and efforts with Thyrocare.

Why do you take requests when you can't fulfil them and top of it no response also.

I am done with Thyrocare and will never request any services from them. I urge other also not to waste your energy with them.

### 1/5 — Fraud Site with no customer support

*2021-03-31*

Hi everyone,
Please do not trust this site for any kind of tests as these people are fraud they will take your money and never return calls or communicate with you at all.
I booked a RT PCR Test and I was supposed to get the sample collected today by 8:00 am and there’s no call from them or any kind of communication. 
I paid the money in advance and there’s no wayyou  can get your money back.
I have called a 100 times to all the possible numbers but no luck.
So guys DO NOT BOOK ANY TESTS FROM THEM THEY ARE FRAUD!!

### 1/5 — Third Class Service

*2021-02-21, version 2.1.9*

After payment the app crashes, no booking happens, no one answers call in given cust care numbers, no reply to mail, no calls from anyone. The app is just a toy.

### 1/5 — Extremely poor app

*2021-01-31*

Very bad app. The app just shuts down every time you click on the cart. What a waste of time in selecting all the tests. It doesn’t even save the tests in cart after auto shut down. Tried several times before I gave up now.

### 1/5 — Absolutely poor app

*2020-09-10*

Worst experience.. very poor app.. user interface is very poor, not able to find package or test.. keep on clicking the buttons but totally unresponsive app.. app developer does not care about app rating. People have given worst ratings but they have not improved a bit.

## Most critical reviews (10 lowest-rated)

### 1/5 — Worst

*2024-10-08*

The app is not very helpful since it requires booking a test through the WA bot or call option. What's the point of using the app if it just wastes time? The company should enhance the app and ensure that bookings can be done within the app. Otherwise, having to go through the WA bot and chat with an agent is quite chaotic.

### 1/5 — App doesn’t work

*2024-07-24, version 2.5.17*

User should be able to book directly from app but none of the options work

### 1/5 — App will have information no booking option online

*2024-06-04*

There is no point to have an APP, it just puts a request or have some customer rep call, useless app.

### 1/5 — Pathetic

*2024-05-11*

I really wanted to write a long review about all of the issues i have faced only with applications interface. 
What a rubbish they have made , their CEO preaching about all the things and can’t see their own company applications. 

Keeps logging out every time you close the app.
No bar , Tab or option for cancellation 
No option for payment, you have to wait for them to send a mail on your email id.
Very poor and immature application experience. 

Simply pathetic !

### 1/5 — App s*cks

*2024-01-24, version 2.5.15*

Worst experience at register level itself, I didn’t expected this app is horrible, need to work around UI/UX and front end. I can not even register myself into the app.

### 1/5 — Third grade all

*2024-01-07*

This application has been designed by some school student no basic sanity check, you can’t even register your account. On the address section there is no option to enter character only numbers are allow how would someone type apartment or street address. The state field doesn’t even populate anything same goes for all the field there is a GPS selection option however if you click on that it doesn’t populate anything even if you type the location name. What a pathetic experience bogus app not recommend at all

### 1/5 — Unable to register

*2023-10-20, version 2.5.15*

You add mobile and Otp and then it’s asks to register. You fill the entire form but register button remains disabled.
Endlessly searched for address and nothing happens.

Please change your IT vendor

### 1/5 — Slow process in giving report

*2023-09-25, version 2.5.12*

Those test take 6-5 for report they take 24-48 hours for reports. If you want report one day, don’t prefer this lab. They are not capable to provide reports in one day.

### 1/5 — Horrible

*2023-08-06, version 2.5.12*

Horrible service, they booked an appointment twice and canceled on the last moment. Then did even reply on the complaint Line. 
Would never suggest this to anybody

### 1/5 — Unable to signup through app

*2023-07-02, version 2.5.10*

I tried to signup using the app as it seems the only way to. App is not allowing me to enter address and it is unable to fetch my address so couldn’t register, worst experience with app

## Most praised reviews (8 highest-rated)

### 5/5 — Great App

*2022-08-10*

This App is good and the aarogyam profile includes all test for health checkup, I have used app past 2 year… Nice App

### 5/5 — Thx Thyrocare

*2022-05-02, version 2.5.2*

Good service and on time get report

### 5/5 — Nice App

*2022-04-22, version 2.5.0*

Excellent customer support and Easy to book test, Aarogyam package affordable price

### 5/5 — Good service

*2022-04-05, version 2.4.9*

Great Customer Service Throcare was very friendly and helpful for help me…

### 4/5 — User friendly App

*2021-07-20, version 2.3.2*

Good service & user friendly app

### 4/5 — App not working

*2019-12-20, version 2.0.1*

After recent two updates your app is not working on iOS.

### 3/5 — Compare reports doesn’t work

*2022-12-15*

The app is only useful for buying the products. Their service is good as well. But their compare parameters needs a lot of work as it doesn’t work at all.

### 2/5 — Very bad App with multiple bugs

*2024-02-03*

1. Wallet money cannot be used while making payment for the balance amount
2. While payment gets stuck, dummy order gets created if you try to press payment button multiple times, this creates huge confusion
3. Scheduled order cannot be rescheduled 
4. Poor search ability of tests

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*
