# Ticket Tailor — user reviews

> 46 indexed App Store user reviews of Ticket Tailor by Zimma Ltd, rated 4.70/5 from 31 ratings.

- Source: https://appshunter.io/ios/app/ticket-tailor/id6443722054/reviews
- App overview in markdown: https://appshunter.io/ios/app/ticket-tailor/id6443722054.md
- Rating breakdown: 5★ 26 · 4★ 4 · 3★ 0 · 2★ 0 · 1★ 1

## Newest reviews (17 of 46)

### 5/5 — Ticket Tailor

*2024-11-19, version 5.1.0*

We have been looking for a site to sell tickets for fundraising events for our school, Ticket Tailor was very easy to set up, and great day of the event to check people in!

### 5/5 — Worth A Try

*2024-10-08, version 5.0.1*

Having used other well known event platforms we decided to give Ticket Tailor a go. No complaints from the event management team on the day and we look forward to scaling up our event with Ticket Tailor.

### 5/5 — Perfect for novices

*2024-09-11, version 4.4.3*

I had no experience with ticketing apps, and really wish I’d found Ticket Tailor before faffing around with others!
The TT interface is very easy to use from start to finish: it’s simple to set up attractive event pages; the help centre has lots of useful information; the people on the helpdesk respond quickly and are genuinely helpful; and the checkin app makes us feel very professional. 
We’re a non-profit, learning as we go, and are very grateful to the whole TT team for making this part of our project so easy.

### 5/5 — Easy to use App

*2024-09-05, version 4.4.3*

Really speeds up the process of checking in ticket holders in our events. Easy for new staff to get used to.

### 5/5 — LOVE Ticket Tailor!

*2024-09-04, version 4.4.3*

Ticket Tailor is the best online platform for selling tickets. They are always rolling out cool new features. The company has stellar values and continues to operate like a small business even though they’re a global enterprise. The app does need a little clean up as I still have a little trouble getting it to sync quickly. Still, I’m not going anywhere. They’re the best!

### 5/5 — Super easy and helpful for our community!

*2024-09-04, version 4.4.3*

London Girls Book Club uses this app for all of our events and we couldn’t think of anything better! We absolutely love it!!

### 5/5 — Great stuff

*2024-09-04, version 4.4.3*

Easy to use, time saving and great at what it does!

### 5/5 — Ticket Tailor Helped Our Event

*2024-08-20, version 4.4.3*

We organise a halloween event - Halloween Lakeside Trail in Warrington and ticket tailor was a life saver making the event very easy to organise!

### 5/5 — Simple and easy!

*2024-08-19, version 4.4.2*

Great way to easily sign in people for the event. Just make sure to follow all the instructions since it’s a different login from the regular ticket tailor account.

### 5/5 — Time saving

*2024-08-16, version 4.4.2*

Using the ticket tailor check in app has speeded up the process of getting people into our events. It's fast and easy for the team to use. Best thing we've done!

### 5/5 — Main Line Cars & Coffee

*2024-08-15, version 4.4.2*

Been using TT for over a year and has been working as advertised. Very easy to use.

### 5/5 — Pleasantly surprised! 😃

*2024-08-15, version 4.4.2*

We are a nonprofit and used ticket tailor for your first time for a luncheon. The WiFi was terrible where we were and some of the older guests could not find their ticket to scan. Between mannually checking people in and being able to use there too offline it could not have gone smoother. 

I'll also say their customer service is top notch!

### 5/5 — Amazing App

*2024-08-15*

Love Ticket Tailor. I've used them for several non-profit events and appreciate the discounted rates. The UI is intuitive and so easy to navigate. The guest check-in process was incredibly seamless. Love how easy to use this app is. Definitely recommend.

### 5/5 — Ticket Tailor is the very best option for event ticket sales!

*2024-08-15, version 4.4.2*

We LOVE this app. From creating your event to on-sale to check-in... it's SO easy and hassle free. And unlike many other services, the funds are transfered directly to you at the time of sale. As a small independent promoter, this is essential for us to be able to produce events. We can't recommend Ticket Tailor highly enough.... It's the best solution available!

### 5/5 — Ticket Tailor Rocks!!!

*2024-08-15, version 4.4.2*

I’ve used the Ticket Tailor app for both Freee and paid Events for over a year now. I am a power user and have used most of the platforms out there. As far as I’m concerned, this is the best platform I have found to date. I have been extremely pleased. I highly recommend it.

### 5/5 — I use it for out local community orchestra

*2024-08-15, version 4.4.2*

The app works great and is easy to use! We have ushers of all ages and after a quick tutorial I had everyone on boarded and ready to scan tickets. It’s great a great solution for our small non profit

### 5/5 — garden tour

*2024-08-15, version 4.4.2*

I took a chance on Ticket Tailor to do our garden tour. It was fantastic, from setting up the box office and checking people in, it was great. The people checking in ticket holders were ‘seniors’ and they were a little uncomfortable at first but then after they actually did it they were so impressed. (Some didn’t know what a QR code was) anyhow TT was very responsive each time I had a question and it was so easy. We will use it again!

## Most critical reviews (10 lowest-rated)

### 1/5 — Worst onboarding process ever

*2024-07-29, version 4.4.1*

I can’t figure out how to set up a username and password to use the app. Tries to force users to setup as a vendor of tickets, when I just want to create an account to buy

### 1/5 — Sync is slow

*2023-05-16, version 4.2.1*

App is slow to sync. Is there a trick to get it to update faster? I haven’t used it to check in yet, but as I’m monitoring ticket sales it sometimes takes multiple “click-arounds” before it will refresh the sync. Even after a hard close on the app. Hoping it isn’t as slow when we use to do check out

### 2/5 — Needs a lot of work

*2024-08-15, version 4.4.2*

The scanning is very unstable and have to close and open camera for each ticket scanning. It might be a small bug and I reported but the support team said my phone is faulty 🤷🏼‍♂️. If sales informations dashboard is included in the app it will be great.

### 2/5 — Camera scanner unusable

*2024-08-14, version 4.4.2*

The camera does not focus correctly and often so over exposed that the QR looks like a plain white square.

Our entire team has had the same issue on a range of phones.

### 4/5 — Easiest event check-in

*2026-05-28, version 5.4.5*

I run community events and the check in couldn’t be easier - I just search for the name as the attendee arrives and tick them off. If I need to add new registrations or edit details it’s super simple. I also added access for my team mates which meant a few of us could be checking people in at once. I love that Ticket Tailor is a b corp and I know they’re doing good for the planet. Their customer service is also really responsive and helpful. The only thing I would change is being able to email every attendee coming rather than just the person who ordered, adding a tick box to say ‘I have permission to add this attendees data’ as this makes it so easier to manage communications

### 4/5 — Perfect for magic show!

*2025-01-07, version 5.1.4*

I’m a local magician and I used Ticket Tailor to sell tickets for my small close-up shows and it has been working great! I don’t have any experience with other ticket services but I don’t see any reason to try them!

### 4/5 — Easy to use

*2024-08-15, version 4.4.2*

Really straight forward & easy to use. 
Like that you can switch between check in list & scan. 
Would be great if all previous shows were still accessible on there. These disappear after a while & I’ve wanted to check back for a quick comparison but have been unable to do so.

### 4/5 — Good overall but a couple of suggestions

*2023-10-11, version 4.3.8*

I've been using the new Ticket Tailor check-in app for quite a while now (we migrated over from the Tazotix check-in app) and while it generally works well and is definitely an overall improvement to the prior version, there are a couple of changes that I would like to suggest:

1. The option to manually initiate a sync. While the automatic syncing is great, it doesn't always work in real-time or reflect tickets that are purchased after the app is opened to scan. A simple "pull down to refresh" gesture to manually sync the doorlist and upcoming events list would easily solve this dilemma.

2. The option to display the full ticket type without truncating it underneath the ticket holder name in the doorlist. While I understand this change would cause each row to become greater in overall height, I believe having the option of showing the entire string would be beneficial due to ticket categories taking up a large portion of the available line space.

Thanks for reading and considering. We've been using Ticket Tailor for years and enjoy the service overall. Keep up the good work!

### 5/5 — Excellent usability and customer service

*2026-08-11, version 5.5.2*

I am new to TicketTailor but they have been FANTASTIC in responding to questions I have had setting up my box office, managing tickets, etc. On show night I had several people checking tickets in and they all said it went very smoothly, one teen even saying, “This is a great app!” I also appreciate TicketTailor’s ethos and commitment to the planet and to social causes, being a certified B Corp and with their Pennies for the Planet program. I’m a big fan!

### 5/5 — Easy and practical to use

*2026-07-22, version 5.5.2*

We hosted our first event with DatingBurgh for 100 people and it was the easiest way to build the page sell the tickets and then check in the guest to the event. We also sold at the door and that help us keep track of things. We could scan or check in by name and even check the door list before hand. Love it will definetly be using TT again.

## Most praised reviews (8 highest-rated)

### 5/5 — Works well for you and the planet

*2026-05-26, version 5.4.5*

Easy to use to organise event, certified B corp and carbon neutral,  good easy swap from the big players with service that works just as well

### 5/5 — Fast and convenient

*2026-03-22, version 5.4.4*

Fast and easy to set up, can sell and take payments for tickets within the app and customer support are really helpful

### 5/5 — My go‑to for hosting community concerts

*2026-03-21, version 5.4.4*

I’ve been using Ticket Tailor for our house concert events, and it has been such a great fit. The platform is incredibly easy to set up — from creating the event page to managing ticket types, everything feels intuitive and streamlined. The pricing is also refreshingly reasonable, especially compared to other ticketing platforms, which makes a big difference for small, community‑focused events like ours.

Overall, it’s become my go‑to tool for hosting concerts at home, and I’m genuinely happy with it.

### 5/5 — The best platform I’ve used!!!

*2025-07-31, version 5.3.2*

Cheap fees, reliable, fast reply’s if needed for any information required.

### 5/5 — Brilliant!

*2025-07-16, version 5.3.1*

I’ve used Ticket Tailor for 2 of my larger events and numerous smaller events too and have always had a great experience. I highly recommend them.

### 5/5 — Highly recommend!

*2025-03-31, version 5.1.8*

So glad I took a chance on this company. Ticket Tailor is straightforward and user-friendly, but offers plenty of choices to customize your ticketing. As volunteers with other jobs, the app allowed our planning committee to track ticket sales for our event easily. Check-in at the event was a breeze, too. I’m looking forward to utilizing it for our next fundraiser.

### 5/5 — Seamless and easy to use

*2025-03-19, version 5.1.7*

Excellent app! Moved to ticket tailor over from ticketleap after countless frustration from their revamped system. Compared to that ticket tailor is a dream.  Highly recommend.

### 5/5 — Great and easy to use!

*2025-03-12, version 5.1.7*

I've hosted plenty of events before, but my experience with Ticket Tailor has been a game-changer. The customer service was excellent—responsive and incredibly helpful. The platform itself is incredibly easy to use, with a clean layout that made creating and advertising my event a breeze. The ticket sales and check-in process were smoother than I’ve ever experienced with any other platform. The reporting tools were also straightforward, making it so easy to keep track of everything.

One small issue we had was with real-time check-in. We had three ticket checkers, and while some scanned attendees in, it didn’t always update the checked-in list right away and we had to check them off on the doorless instead… so it might have been a syncing issue. But aside from that, everything else went off without a hitch.

I’ll definitely be using Ticket Tailor for all my future fundraising events—it’s the best tech I’ve used by far!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
