# Ticketleap Classic — user reviews > 78 indexed App Store user reviews of Ticketleap Classic by Nortap Technology, inc, rated 1.93/5 from 127 ratings. - Source: https://appshunter.io/ios/app/ticketleap-classic/id468457026/reviews - App overview in markdown: https://appshunter.io/ios/app/ticketleap-classic/id468457026.md - Rating breakdown: 5★ 18 · 4★ 9 · 3★ 6 · 2★ 7 · 1★ 87 ## Newest reviews (18 of 78) ### 1/5 — Worthless app *2023-12-30, version 4.3.5* Tickets showed up in my email, but not in the app. No point to even get the app. Fix this worthless app. ### 1/5 — Pointless *2023-12-26, version 4.3.5* Tickets are emailed to you so there is no point in having the app at all. No option to add to apple wallet which would be the only reason for this app. ### 1/5 — Horrible app *2023-12-09, version 4.3.5* Bought tickets, and not showing up in app. ### 1/5 — Payout Timing *2023-11-03, version 4.3.4* Used this app to sell tickets to my comedy event i I did Oct 27th it’s now Nov 3 and still have not gotten payed out for my event…this app takes way to long to give you your money ### 1/5 — App freezes, not functional *2023-10-21* What’s up with this app? I downloaded it, because I purchase tickets for a community theatre in town. Other than the one time it worked the first time I purchased tickets for a play last week, it absolutely doesn’t work now. It’s completely inoperable and won’t even open. It’s nothing but a gray screen when I attempt to open the app. Apps are only as good as the techs who develop them, so developers, please fix it. Otherwise, there’s no use in having this app. ### 1/5 — Ticket’s don’t flow into app *2023-08-10, version 4.3.4* I purchased tickets, but they don’t flow into the app as expected. ### 1/5 — Payment *2023-06-20* The app is not at all beneficial to organizers. And literally the full 7 days to even process. So pay out is going to come almost 10 business days after event. Even for direct deposit. I will no longer use this service. ### 1/5 — App doesn’t work *2023-04-13* I bought tickets to a show coming up 5 months ago, when I downloaded the app and signed in it said I didn’t have any upcoming events, and to be sure I used the right email. I searched my email I used to sign up, and my tickets were waiting for me in pdf form there; and the sender was ticketleap. ### 1/5 — Not user friendly plus doesn’t work *2023-02-21* I’ve just spent more than an hour and still I do not have my tickets. Then there is the less than comfortable interface too but that would be okay if it actually worked. I am frustrated and a bit upset. I hope event planners choose another app instead of this one, if they value the experiences of their audiences. Life is just a series of experiences. This one was pretty pretty bad. But I’ll shake it off. ### 1/5 — Still difficult to use *2023-02-11, version 4.3.4* Bought tickets and they didn’t show up in app until I’d signed in and out a few times. Sad one can’t add the tickets to Wallet. Printed them out just to be safe. I do not trust this app. ### 1/5 — Did a child design this app? *2023-01-27, version 4.3.4* This app will not let you buy tickets ahead of time without physically scanning a code, needs a way to look up the event before hand. I have to enter my card info every time I purchase tickets even though I have an account. This is extremely frustrating. ### 2/5 — App needs major inprovments *2022-11-25, version 4.3.2* Love the app and improvements you have done so far but still needs changes. first on the sale tickets tab can you have it show total amount of tickets available for the event and how many are available for each ticket type. Next, as part of the sale tickets tab when completing the order can you add a way to add a check option. Currently there is only credit card and cash but not check option. I need to have this so that we can correctly track all payment methods that are used. Also on the check in area Can you do some serious work to that area so thar when they come in i can have it ask for there birthday if that ticket has a age restriction or ask us to verify if they are a student. This way we can prevent people from using discount tickets that they do not qualify for them such as asking for a current registration statement from there school that is dated no less than 2 weeks prior to the event. Also for ticket sales for both printing tickets and receipts can you add configuration settings in the app for it to be able to connect to BOCA printers this way i can specify one for tickets and a different BOCA printer for recpets. This way we are not wasting ticket paper were we can just use receipt paper instead or a regular computer printer for receipts saving us on costs. Also can you make your app where it can support Apple Pay. Also as part of the check in can you have it were I can scan a ticket already checked to so I can do a quick look up and check them out so that we can keep track of who is in the event area and who is not ### 1/5 — Can’t add tickets *2022-10-25, version 4.3.2* There is no way to add a ticket to your account either by the QR code or open with app. I think I’ll stick to just taking a picture on my phone. App needs a MAJOR update to it. :( ### 3/5 — Needs more functionality for hosts *2022-10-09* I use this app for a community theater and it would be useful to have access to the names of the patrons who purchased the tickets & how many tickets have been sold for certain events. It would also be nice if there was a way for us to create the events on the app, as well. A lot of us who deal with tickets don’t have home computers—just phones & tablets. We’ve used Ticketleap for online tickets since we started offering online purchasing options. It’s a great site, but would be nice if the app had as much functionality as the website does. ### 1/5 — Poorly designed, barely functions *2022-06-14* One of the most poorly designed apps I’ve ever used. If you swipe down to exit a foregrounded screen within the app, you’ll get stuck on this white background screen that you can’t navigate away from. Can’t add tickets to Apple Wallet — can only do this from website. No add to calendar feature either. Immediately trashed this app and I’ll be sticking to the website instead. ### 1/5 — Tickets don’t show up *2022-05-28, version 4.3.1* Not worth downloading the app- tickets don’t even show up. Have to just show tickets from the email ### 1/5 — So poorly designed *2022-01-15* My wife bought streaming tickets to my daughters play and sent it to me. The tickets didn’t show up in my account on the app even though it is the same email address, the email they sent had a PDF ticket but no link to the live stream, finally when trying to send the tickets to another email account I finally found the livestream link. What a horribly designed system. ### 1/5 — Doesn't work *2021-12-31, version 4.3.0* Bought the tickets and they don't show up in the app.... pointless. ## Most critical reviews (10 lowest-rated) ### 1/5 — Very bad app! *2025-07-06, version 4.3.9* Not friendly ### 1/5 — Ticket didn’t show up *2024-12-30, version 4.3.8* I bought a ticket FOR $90 and it never appeared on my app. I wasn’t able to get a refund. Whoever made this app is braindead ### 1/5 — Where do tickets go?? *2024-12-18* More than once I have bought tickets to an event and TicketLeap is hosting and then as the event comes nearer the App says I have no tickets so I have to go searching through emails to find my receipt and get the tickets that way. ### 1/5 — Won’t work with Apple wallet *2024-08-24, version 4.3.8* Needs to work with Apple Wallet ### 1/5 — Virtual ticket purchase *2024-08-10* Ticket not showing up in my app. Therefore cannot use. Tried to contact TICKETLEAP to no avail. Have used before but now when I log in, it says “ Bummer no events” when I click on tickets. What gives? I should have a virtual online ticket. I was charged for it. Need to get this app fixed or not charge for a ticket that’s not showing up but that has been paid for. Infuriated!!!!!! ### 1/5 — Garbage *2024-06-22, version 4.3.8* This app is absolute trash! ### 1/5 — Does not work *2024-05-27, version 4.3.8* Don’t even bother. I tried to use it to store my tickets I bought for a local event. Use your email instead. ### 1/5 — App *2024-05-10, version 4.3.8* Couldn’t create a profile, no customer support. My advice is to NOT download this app! ### 1/5 — Just bought a ticket, doesn’t show up in the app *2024-05-05* Same email address used to buy the ticket and log into the app, and my ticket doesn’t show up. The app has one job, and it doesn’t work. Further, I swipe down to refresh in case it just hasn’t shown up yet, and instead of refreshing the screen swipes all the way down and forces me to log in again. Really really poor design for something incredibly simple. ### 1/5 — Ap *2024-02-13, version 4.3.5* This ap used to be OK. They did an update and now it is absolutely unusable! We will never be using this ap again. We are a very agile company, and dealt with the blow for our function, but seriously NOT COOL. And they take forever to pay! ## Most praised reviews (10 highest-rated) ### 5/5 — Works for me! *2023-06-16* I logged in and all the tickets I purchased for my event were there and ready to be scanned. ### 5/5 — Scanners *2023-05-06, version 4.3.4* Easily allows me to scan in patrons at my event ### 5/5 — Decent app *2019-04-20, version 4.1.3* Works well ### 5/5 — Easy to Use! *2018-06-15* So simple to use. Ticketleap has made our ticketing process so much easier! ### 5/5 — Works just fine *2017-10-01* I have no idea why this app is rated so low, it works completely fine. I'm assuming that other just can't follow simple direction to access their tickets, but this app is pretty straight forward. Buy your tickets, sign up, open the app and, boom, your tickets are there. Simple And easy. ### 5/5 — Works just fine! *2017-02-10* Don't know what others are doing wrong. ### 5/5 — Nice app, great customer service *2015-11-12, version 4.0.7* Set up my first event with Ticketleap, everything went very smoothly. App / site is easy to use, and when I had a question, their customer support picked right up on the first ring. We made more $$ this year than in years past, and check-in was quick, solving our problem of long lines during last years event. ### 5/5 — Great App *2015-02-26, version 4.0.4* I read some of the reviews and it seems like lots of issues with the log in. I never had any issues with that ever. I also use this app as a vendor and when we are checking in people it is super fast and easy. I love TicketLeap! ### 5/5 — Awesome Application *2014-10-25, version 4.0.3* Quick and easy to install. It automatically linked to my purchased tickets. Highly recommend ### 5/5 — Decent Experience *2014-06-26, version 4.0.1* The programmers must have recently made some changes to this app because my experience, albeit a simple one, was pretty straightforward and pleasant compared to the other reviews. I bought a couple of tickets online, downloaded the app, used the temporary password they included in the receipt email (and immediately changed the password, upon the app's request), and immediately saw my tickets. No selfie required. No confusion. But again, perhaps what I am asking of the app is simpler than other multi-person scenarios. I just felt like this app deserved a positive review, given my good experience. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*