# Ticketmaster－Buy, Sell Tickets — user reviews > 4,350 indexed App Store user reviews of Ticketmaster－Buy, Sell Tickets by Ticketmaster, rated 4.80/5 from 4,119,367 ratings. - Source: https://appshunter.io/ios/app/ticketmasterbuy-sell-tickets/id500003565/reviews - App overview in markdown: https://appshunter.io/ios/app/ticketmasterbuy-sell-tickets/id500003565.md - Rating breakdown: 5★ 3,644,589 · 4★ 284,861 · 3★ 83,157 · 2★ 25,604 · 1★ 81,156 ## What do users think of Ticketmaster－Buy, Sell Tickets? Overall sentiment: negative **Pros** - 🚀 Easy to use - 📱 Convenient mobile experience - 💳 Smooth payment process **Cons** - 🐛 Frequent login issues - 🕰️ Slow app performance - 🤖 Unreliable bot detection - 📍 Inaccurate location tracking - 🔒 Poor security and account management - 💰 Excessive fees and pricing **Commonly reported bugs** - Tickets not showing up in app - Inability to access or transfer tickets - App freezing or crashing during use - Location settings resetting unexpectedly **Most requested features** - Improve app stability and reliability - Enhance user account management - Provide better customer support options - Offer more flexible payment and ticket delivery methods ## Newest reviews (15 of 4,350) ### 3/5 — Luke combs ticket purchase *2026-08-24, version 273.6* They did not display the seating arrangements for this venue!!! There was only a pic of Luke Combs ... i had to use multiple site to figure out where the best option to see the concert since i was spending so much to see this particular show... most of the time there is a setup pic the seat making it easier for you to use!!! ### 1/5 — Terrible GUI *2026-08-24, version 273.6* Unfriendly to the visually impaired/color blind. Flips from dark to light backgrounds, then back again. Doesn’t scale for custom text sizes. Can’t even save my tickets to Apple Wallet bc it won’t scroll. But they have a monopoly, so there’s that. ### 4/5 — Football *2026-08-23, version 273.6* Grace understands ### 2/5 — :/ *2026-08-23, version 273.6* Please lower ticket prices ### 1/5 — WHERE ARE MY TICKETS!! *2026-08-23, version 273.6* ?!?!?! ### 1/5 — Check out *2026-08-23, version 273.6* Submitted payment and said rain out of time ### 1/5 — Awful *2026-08-23, version 273.6* So unreliable and they’ll kick you out of your account randomly for no reason and prevent you from making a purchase so you lose your tix. What a joke of a company. Someone PLEASE put them out of business!!! ### 1/5 — Frustrating *2026-08-23, version 273.6* Such a frustrating app. If there was any way to avoid it I would ### 1/5 — Hopeless *2026-08-22, version 273.6* Useless app that doesn’t work properly from a company that is just ‘in the way’ of people and events taking a huge cut in the process. ### 1/5 — Error Messages *2026-08-22, version 273.6* I have been trying for days to order tickets to a concert. The website and app both give me error messages. I have tried on 3 different devices and various methods of payment. It feels very frustrating to not be able to get tickets to a concert I want to go to. This was supposed to be a birthday gift for my husband. ### 1/5 — Terrible time getting tickets *2026-08-22, version 273.6* Didn’t want to have to use paypal but was forced to. ### 3/5 — Important details are not provided *2026-08-22, version 273.6* When purchasing tickets through Ticketmaster, the perks are listed, but the source of the perks are not. You Ticketmaster should disclose specifically whatever add-on hospitality package, etc that is being provided with the standard ticket. ### 1/5 — Compra *2026-08-22, version 273.6* No me dejó comprar mis ticket rápido lo intentamos en 5 teléfonos y nos tiró los mismo deberían mejorar el app para que no tenga problemas de sistema ### 2/5 — Good for buying tickets, a nightmare for selling tickets *2026-08-22, version 273.6* I have never had I more frustrating experience trying to sell tickets that I have using ticket master you need to sell tickets I recommend using SeatGeek when I used it. It was much easier and way more user-friendly. when you’re selling tickets, there’s not even a way to email for help. The only option to get Help is to call. overall, I will not be using Ticketmaster to sell tickets again and I don’t recommend it. ### 1/5 — No simple way to browse today locally *2026-08-22, version 273.6* Basic option missing! 1. Choose today 2. Scroll and see a simple list of ALL local events today. Simple ask, but of you choose today on this app, you get a convoluted mess. Fire your product manager. Thanks. ## Most critical reviews (10 lowest-rated) ### 1/5 — Tribute! Not clear 😞 *2026-08-25, version 273.6* So disappointed as I thought I was booking tickets for Luke Combs!! It will cost a fortune to get to Edinburgh when I live in Manchester. I’m going to try get a refund for misleading advertising. I searched very explicitly for Luke Combs! ### 1/5 — Ridiculous *2026-08-25, version 273.6* So absurd. I had to download two apps, create and account, and walk through a million verification steps just to access tickets. Such a ridiculous data grab scheme. You will have to enter an email, create a password and account, then verify that account by both phone and email, then download the Ticketmaster app, then also download the Apple wallet and then add it to the Apple wallet to even access a ticket???? Are you kidding me??? What happened to having a literal piece of paper to get in. This blows. ### 1/5 — DO NOT RESELL ON THE APP *2026-08-25, version 273.6* IF YOU NEED TO RESELL TICKETS, USE DESKTOP. I was trying to resell concert tickets to a friend because ticket transfer was unavailable. On Ticketmaster’s website it says you can share a link to your listing when you resell. YOU CANNOT DO THIS USING THE APP! Someone else bought the tickets I was reselling because there was NO WAY to do what Ticketmaster suggests. This app is fine, but DO NO USE IT FOR RESALE. ### 1/5 — Wrong phone number *2026-08-25, version 273.6* My wife my cc number where phone number was supposed to go by accident and they won’t let me change it so I can’t get updates, send tickets to friends or change anything. Useless!! ### 1/5 — Such a scam *2026-08-24, version 273.6* Constantly being told my “browsing activity” is “suspicious”. I don’t use a VPN on my phone. I have tried to set my location to my city in Florida and the garbage app refuses to allow that to be changed and INSISTS that I’m in LA, California. Every single time I try to follow a link that auto-opens the app, it locks me to a screen claiming my browsing is “suspicious” and I can’t even search for the band/show I want to see by name. I swear, it’s literally the most useless app save for being able to access your ticket conveniently. I don’t know why they think they get to charge all these convenience fees when you might get there and the app won’t even work correctly and display your ticket. If I could snap my fingers and dust Ticketmaster? I would. Happily. ### 1/5 — Upcoming concert *2026-08-24, version 273.6* Can’t even login on my iPhone, which means I lose out on the concert coming up that I bought for my husband and I. And contacting is useless. Very upset ### 1/5 — Terrible experience. *2026-08-24, version 273.6* The app advertises that transfers can be completed quickly and easily, but that has not been my experience. The transfer I made gets stuck in a pending state, and the recipient receives no notification that a transfer has even been initiated. When I try to cancel the transfer, the process freezes and nothing happens. It is impossible to tell whether the cancellation has actually been processed. Customer support is equally frustrating. The chat service repeatedly directs me to automated bots that cannot resolve the issue. It then puts you onto a human agent which feels like an eternity, then the keyboard disappears within the chat, making it impossible to type a response. The agent is then left waiting, while I have no way of communicating. The entire experience has been stressful, time-consuming, and unacceptable. ### 1/5 — Screw them *2026-08-24, version 273.6* Ticketmaster's monopoly should be dismantled ### 1/5 — App crashes *2026-08-24, version 273.6* The app crashes when I’m trying to view tickets ### 1/5 — They gotta have your info *2026-08-24, version 273.6* Can’t use apple’s hidden ID. They need your email so they can sell it! ## Most praised reviews (10 highest-rated) ### 5/5 — They’re okay. *2026-08-24, version 273.6* They wouldn’t let me buy a parking pass because it was the parking pass to for a previous event I went to. An error on their part that didn't let me bundle the pass and save money. ### 5/5 — Usher Chris tour *2026-08-24, version 273.6* Excellent service ### 5/5 — Ticketmasterrr *2026-08-24, version 273.6* Best app to get tickets! ### 5/5 — LOVE *2026-08-23, version 273.6* My daughter, Blessing, was very happy to see James Zhao Jinjantarawong Yufan of Cortis. We got the VIP package for PYPD in Toronto. It took forever to secure the tickets but we are so grateful that we miraculously got one. Blessing cried when she saw him . I cried when I saw my daughter crying. Praying that one day , Blessing can play the piano for Zhao to dance on antiques, roses & peonies & pure peace & joy. Thank you ticketmaster. 🌸Love & light! 🌸 ### 5/5 — Bb *2026-08-22, version 273.6* Wuuuu ### 5/5 — Concerts *2026-08-22, version 273.6* user friendly whenever I purchase tickets it's so easy to follow the steps. ### 5/5 — 👍 *2026-08-21, version 273.6* Es seguro ### 5/5 — Bro *2026-08-21, version 273.6* The best ### 5/5 — LO MEJOR EN BOLETOS *2026-08-20, version 273.6* En este lugar encontrarás los boletos más cómodos que en cualquier otra aplicación ### 5/5 — Easy *2026-08-19, version 273.6* It was easy to manage purchase on Ticketmaster app. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*