# Tide Cleaners \| Dry Cleaning — Dry Cleaning & Laundry Service

> Dry cleaning and laundry pickup and delivery service with order tracking and garment care. (iPhone/iPad app by The Procter & Gamble Company.)

- Source: https://appshunter.io/ios/app/tide-cleaners-dry-cleaning/id6446326585 (this page in markdown: same URL + `.md`)
- Developer: [The Procter & Gamble Company](https://appshunter.io/developer/1182062007)
- Category: Lifestyle, Utilities
- Price: Free
- Rating: 4.90/5 from 8,170 App Store ratings · 206 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.6 · 102 MB
- Languages: American English
- Released: 2023-05-08
- Data updated: 2026-08-28
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/tide-cleaners-dry-cleaning/id6446326585/reviews.md

## What is Tide Cleaners | Dry Cleaning?

Get service that suits you from Tide Cleaners, the #1 dry cleaner. 

We're talking easy laundry pick up and delivery, dry cleaning coupons, detailed order tracking, and more, all in one convenient laundry app. 

SAVE TIME WITH DELIVERY 

Save yourself a trip and get your laundry and dry cleaning delivered to your door, building, or campus. Download our laundry service app to schedule your first pickup today. 

GET PERSONALIZED SERVICE 

Find dry cleaners near you with extended hours and fast turnaround times - even same day service at some stores. We also walk you through setting your preferences, for a quality clean every time. 

CHOOSE QUALITY CLEAN & CARE 

At Tide Cleaners, we keep your clothes looking newer, 50% longer.* Here are the services we offer: 

-Dry cleaning - think suits, dresses, and more 
-Wash and fold - that’s your everyday laundry 
-Outerwear cleaning - from leather jackets to fur coats 
-Household items cleaning - like comforters and curtains 
-Alterations and repairs - we even fix buttons for free 

Learn more about our services at tidecleaners.com and download the app to get started! 

GET EASY ORDER SUPPORT FAST 

Help is never far away in our laundry services app. Changing payment methods and managing orders is easy. Want a refresh on how delivery works or have questions about your order? We'll guide you to the right place. 

*6 cycles at Tide Cleaners vs. 4 cycles home laundering using the leading baking soda detergent

## Key features

- Laundry pickup and delivery
- Dry cleaning services
- Wash and fold laundry
- Outerwear and household item cleaning
- Alterations and repairs
- Detailed order tracking
- Personalized cleaning preferences

## What do users think of Tide Cleaners | Dry Cleaning?

Overall sentiment: mixed

**Pros**

- 👍 Convenient service
- 🚀 Quick turnaround
- 💯 Excellent customer service
- 🧹 High-quality cleaning

**Cons**

- 🐛 App issues and bugs
- 🤔 Confusing payment process
- 🕰️ Delayed order pickups
- 🤖 Lack of human support

**Commonly reported bugs**

- App crashes frequently
- Login/account issues
- Order tracking problems
- Locker access difficulties

**Most requested features**

- Ability to pay for all items together
- Option to check 'on my way' for ready orders
- Improved app functionality and stability

## Recent user reviews (10 of 206)

All indexed reviews: https://appshunter.io/ios/app/tide-cleaners-dry-cleaning/id6446326585/reviews.md

### 5/5 — Great!!! Great!!

*2026-08-14, version 1.40.1*

They are always so efficient and so helpful

### 5/5 — AMAZING

*2026-08-11, version 1.40.1*

Incredible app and incredible service. I had ordered a dress online covered in sharpie stains, but the dress was sold out online so I couldn’t request another. I took it to the tide cleaners and they took all the stains out completely. They also completed it very fast like 2 days. The ability to pay on the app was so efficient. Love them.

### 3/5 — No Help Feature

*2026-07-24*

This service works when the app works. When the app glitches you could lose your order and your clothes. And hey glitches happen but there’s no real support team to help me.
I have to call the cleaner directly and they don’t know the back end of the app so we can’t work together
* I think it’s very important apps have support teams for when things go wrong. Because this app doesn’t and I’m out some clothes, I will probably never use this service again.

**Developer response:** Thank you for your feedback; we appreciate your candor, and we will work to better this experience.

### 5/5 — Amazing

*2026-07-23, version 1.39.1*

You guys are unbelievable! I have been so impressed with the level of service! Thanks!

### 1/5 — No customer support

*2026-07-12, version 1.39.1*

There is zero way to contact anyone when there are issues. My latest order, that was supposed to be delivered within 3 days, is still MIA after 10 days. This is not the first time I’ve experienced significant delays. When I call the listed phone number, it just says unavailable. This is just shady and sub-quality work. Plus half the lockers are out service (with no way to report). Any chance I could get my underwear back? Or I am just out $60+ for the privilege?

### 1/5 — App info is unreliable

*2026-07-07*

I signed up for pickup/delivery service 2 weeks ago. The app identified a Tide store in a neighboring city as being within my service area. I received a pickup confirmation text for two separate pickup attempts, but nobody ever showed up. After the 2nd missed pickups, I called the store. The manager said he’s “never heard of me before” and that he ignores all first time pickup requests because they end usually end up being a waste of time, with people not leaving their clothes out for pickup. The app is not set up for this type of business practice. If the stores don’t want to use this app (which is obviously true) then I don’t know what the point of it is, other than to completely waste my time.

**Developer response:** Thank you for sharing your experience with us, and I apologize for the frustration. Do you mind sending me an email at TCS-AppReviews@groups.pg.com with your full name, city & state? I would like to make it right. Thank you for your patience!

### 5/5 — Top Tier

*2026-06-29, version 1.38.0*

Fast turn around time, staff very friendly and professional. Clothes look great. 10/10 would recommend

### 5/5 — Quick-Clean

*2026-06-24, version 1.38.0*

Upbeat employees, great service!

### 5/5 — Easy and quick

*2026-06-18, version 1.38.0*

First time using this cleaners and it was such a quick and easy process. Also the staff was extremely friendly. I will definitely be using them again.

### 5/5 — First Time Customer.

*2026-06-18*

Love it! My first experience was amazing. When I entered the drive-thru, I was greeted by a staff member who answered all of my questions. She helped me to get signed up, and my item logged into the system.  Then I was on my way. In the app I was able to see when my jacket was ready for pickup. Overall I received outstanding customer service, and my item looks and smells great.

**Developer response:** Lovely, we are so pleased that you enjoyed the service! Thank you for trusting us with your garment care!

## Frequently asked questions about Tide Cleaners | Dry Cleaning

### What services does Tide Cleaners offer?

Tide Cleaners offers a comprehensive range of services including dry cleaning for suits and dresses, wash and fold for everyday laundry, specialized cleaning for outerwear like leather jackets and fur coats, and cleaning for household items such as comforters and curtains. They also provide alterations and repairs, including free button fixes.

### How does the pickup and delivery service work?

You can schedule your laundry and dry cleaning to be picked up from your door, building, or campus. The app allows you to schedule your first pickup and provides detailed order tracking so you know the status of your items throughout the cleaning process.

### Is there a cost associated with using the Tide Cleaners app?

The app itself is free to download and use. The costs are associated with the dry cleaning and laundry services you choose to utilize through the platform. Specific pricing for services can be found on their website, tidecleaners.com.

### What makes Tide Cleaners' cleaning quality unique?

Tide Cleaners claims to keep clothes looking newer 50% longer compared to home laundering. They achieve this through their specialized cleaning processes and by allowing users to set personalized cleaning preferences within the app to ensure a quality clean tailored to each garment.

### Can I manage my orders and payments through the app?

Yes, the app provides easy order support. You can manage your orders, change payment methods, and get quick answers to questions about delivery or your specific order. Help is readily available within the application.

## Version history (last 5 releases)

### 1.41.0 — 2026-08-26

Thank you for being a Tide Cleaners guest! This release includes several user updates that we hope bring joy to your experience using our app.

### 1.40.1 — 2026-08-04

Thank you for being a Tide Cleaners guest! This release includes several user updates that we hope bring joy to your experience using our app.

### 1.40.0 — 2026-07-28

Thank you for being a Tide Cleaners guest! This release includes several user updates that we hope bring joy to your experience using our app.

### 1.39.1 — 2026-07-06

Thank you for being a Tide Cleaners guest! This release includes several user updates that we hope bring joy to your experience using our app.

### 1.39.0 — 2026-06-30

Thank you for being a Tide Cleaners guest! This release includes several user updates that we hope bring joy to your experience using our app.

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## More apps by The Procter & Gamble Company

- [My Laundry by Tide Cleaners](https://appshunter.io/ios/app/my-laundry-by-tide-cleaners/id890489860)
- [P&G QFMOT](https://appshunter.io/ios/app/p-and-g-qfmot/id1239517189)
- [Tide Cleaners](https://appshunter.io/ios/app/tide-cleaners/id1579922169)

All apps by The Procter & Gamble Company: https://appshunter.io/developer/1182062007

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*