# TIER – Unlock your city — user reviews > 309 indexed App Store user reviews of TIER by Tier Mobility GmbH, rated 4.70/5 from 3,463 ratings. - Source: https://appshunter.io/ios/app/tier-unlock-your-city/id1436140272/reviews - App overview in markdown: https://appshunter.io/ios/app/tier-unlock-your-city/id1436140272.md - Rating breakdown: 5★ 3,076 · 4★ 155 · 3★ 34 · 2★ 24 · 1★ 174 ## What do users think of TIER? Overall sentiment: negative **Pros** - 🚀 Fast and efficient - 👍 Easy to use - 💡 Innovative features - 🔋 Charges phone while riding - 🚲 Great way to explore the city **Cons** - 🐛 Frequent app crashes and connection issues - 🔒 Unreliable payment processing - 🚫 Restricted riding and parking zones - 💰 Overpriced compared to competitors - ⚠️ Dangerous speed limitations and throttling **Commonly reported bugs** - App unable to locate and unlock available scooters - Inability to end ride and park scooter properly - Inconsistent behavior when entering restricted zones **Most requested features** - Show available parking spots in-app - Improve GPS accuracy and coverage - Add option to disable speed restrictions - Introduce monthly/yearly subscription plans ## Newest reviews (10 of 309) ### 1/5 — Impossible to use *2024-10-05, version 4.0.144* Have tried to use this app to use a bike several times now and every bike I scan isn’t available - have scanned so many! Furthermore no bikes show on the map so no idea where available ones are. What’s a guy gotta do to use the app ey. ### 5/5 — Best riding App *2024-10-02, version 4.0.144* Loves it super user friendly ### 5/5 — Tier Berlin marathon weekend 2024 *2024-09-30, version 4.0.143* Loved this service. Bikes and scooters were easy enough to find and use - even during Marathon day to cheer people on!! ### 5/5 — So fun! *2024-09-29, version 4.0.143* Such a convenient way to get around Berlin Marathon! ### 5/5 — Mr *2024-09-28, version 4.0.143* Great ride ### 5/5 — Fun way to tour Berlin *2024-09-28, version 4.0.143* Fun way to tour Berlin ### 1/5 — no deja aparcar *2024-09-27, version 4.0.143* estuve intentando aparcar en sitio habilitado y tarde 20 minutos en conseguirlo y me siguio cobrarlo todo ### 5/5 — Loved it! *2024-09-26, version 4.0.143* So much fun so easy absolutely awesome! ### 5/5 — Good *2024-09-24, version 4.0.143* I like ### 5/5 — Fun ride *2024-09-21, version 4.0.143* Fun ## Most critical reviews (10 lowest-rated) ### 1/5 — Rubbish, never works when you need it *2025-02-28, version 4.0.145* Bring back voi, tier scooter app is terrible and crashes all the time, pointless and can’t be relied on for people to get home safely. Dangerous to rely on and irresponsible to put in place in Bristol over other methods of transport ### 1/5 — Terrible app *2024-12-20, version 4.0.145* Cannot even signup, “we’re having issues, please try again in a moment”. Tried multiple times on 2 different devices (Apple & Andro); same result. Junk ### 1/5 — Faulty scooter steering broke my iPhone *2024-12-20, version 4.0.145* They stalled and said their insurance would help but never did..tried to co tact Tier. Tier said Marsh & Parsons would reach out. Marsh & Parsons lied and said someone had reached out to me and couldn’t get hold of me .. On top of that - after reporting it faulty they did not take it offline but it stayed in service when the steering was loose ..and my 1 month old iPhone was attached to the steering for navigation and got shattered ### 1/5 — Doesn’t work *2024-12-18, version 4.0.144* App doesn’t connect with payment methods ### 1/5 — Very bad *2024-11-06, version 4.0.144* It’s almost impossible to park the scooter. I’ve tried to park in 8 areas but every time I saw the message: “parking area is full, find another one”. I’d been searching for 25 minutes before had found appropriate area. ### 1/5 — Scam *2024-11-01, version 4.0.144* If you have no ride zones and no park zones, don’t let your system rent out in these. Got a scooter, doesn’t move, doesn’t let me end my trip. Also no place to apply first time user discount code. ### 1/5 — Can’t see if the destination has parking available until you start the ride. *2024-10-28, version 4.0.144* Can’t see if the destination has parking available until you start the ride. No navigation in app. The map colour scheme makes most cities unrecognisable. Not enough scooters or bikes. Fewer parking spots. Just loads of major features missing. Tier you can hmu and pay me if you need me to point them out. Do better. ### 1/5 — App *2024-10-27, version 4.0.144* Very bad service as was going to ride with a family member i went to a scooter which said was available and fully charged and when i got there it said unavailable dissapointed ### 1/5 — In a sea of bikes and I can’t rent a single one *2024-10-21, version 4.0.144* I was literally surrounded by bikes at a parking zone in Bristol yet when I scanned every single one, the app kept saying that ‘this bike is not available’. Not a single bike showed on the app either but I am standing next to about 20 bikes! Suffice to say I had to run for my train and won’t be trying again. ### 1/5 — business zone too small *2024-10-19, version 4.0.144* I’m new to this app and business and planned on going on a short pleasure ride to the next village over when I noticed that the bike was already parked at the border of the zone. I locked the bike but got an app issue. This all took just a few mins und without ever moving the bike I was charged 4 euros. ## Most praised reviews (10 highest-rated) ### 5/5 — Excellent experience *2024-12-05, version 4.0.144* Definitely recommend even for half an hour ### 5/5 — Awesome *2024-11-14, version 4.0.144* Best in Dubai ### 5/5 — Amazing *2024-10-29, version 4.0.144* Easy to ride and download ### 5/5 — Fantastic *2024-10-27, version 4.0.144* Very easy to use ### 5/5 — So easy to use. *2024-10-22, version 4.0.144* Really useful way to get around the Dubai Marina. ### 5/5 — Easy *2024-10-20, version 4.0.144* Excellent scooter and easy to do ### 5/5 — Awesome *2024-10-20, version 4.0.144* Tourist enjoying attractions ### 5/5 — Awesome 🩷💙💖❤️ *2024-10-20, version 4.0.144* 👍 ### 5/5 — First time *2024-10-18, version 4.0.144* Bloody so much fun ### 5/5 — Love it *2024-10-07, version 4.0.144* Easy to use app and prices are ok, if you are In Hungary I recommend this to everyone --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*