# TigerConnect — user reviews > 345 indexed App Store user reviews of TigerConnect by TigerConnect, Inc., rated 2.70/5 from 553 ratings. - Source: https://appshunter.io/ios/app/tigerconnect/id355832697/reviews - App overview in markdown: https://appshunter.io/ios/app/tigerconnect/id355832697.md - Rating breakdown: 5★ 158 · 4★ 34 · 3★ 63 · 2★ 72 · 1★ 226 ## Newest reviews (18 of 345) ### 3/5 — Pinned Comments *2026-08-04, version 9.12.88* The idea is great! I love the pinned comments feature but it won’t let me unpin conversations. Please look into this bug. Also, a feature where you can reply to individuals messages in each thread would be very, very nice. ### 3/5 — FaceID *2026-07-31, version 9.12.88* For the past few months, opening the app requires entering the PIN even after successful FaceID authentication. Buggy. ### 2/5 — Unable to log out of roles at work *2026-05-16, version 9.12.81* This version of the app does not allow you to log out of your role at work. You can login but you can’t log out. Frustrating and there doesn’t seem to be a fix. ### 2/5 — Watch notifications unreliable *2026-03-13, version 9.12.80* 1. In a deliberate and misguided design decision, they have decided that voice calls don’t pass notifications through to your Apple Watch. This means that if you are wearing scrubs and have your phone on silent, you can’t feel the phone vibrate and can’t pick up the call. 2. every few updates, all watch notifications stop working. So effectively you can never keep your phone on silent when working and wearing scrubs. ### 3/5 — Intake Specialist *2026-02-11, version 9.12.79* An option to select and reply to a specific message in a thread would be extremely helpful. Replies can get lost due to the sheer volume of back/forth, especially in groups. ### 2/5 — Hard to use *2026-01-22, version 9.12.78* keeps signing off automatically ### 2/5 — Could be better *2026-01-20, version 9.12.78* This is a medical app. You would think it would recognize medical words and not autocorrect them. If it’s because of the phone, the app should still recognize these words. Plus there’s no or poor integration with Epic/Haiku. Just slows down efficiency in all aspects. ### 1/5 — Never works when you need it *2026-01-06, version 9.12.77* Once again this morning I cannot forward any pages from last night to doctors because the app is having trouble connecting! ### 2/5 — Sucks *2025-12-27, version 9.12.77* It’s so bad. It’s so slow. I hate it ### 1/5 — Garbage *2025-12-14, version 9.12.76* This app is garbage. It is constantly freezing. It takes forever to update messages. Zero stars, would not recommend ### 1/5 — At best a premature app *2025-11-09, version 9.12.75* I wanted to positive comments, but it so often gets frozen in use, not syncing promptly between multiple devices, and after app upgrade, the upgrade process takes up to 1-2 minutes, for which in a busy clinical setting it feels forever. ### 3/5 — Call option *2025-11-08, version 9.12.75* Please add a “confirm call” screen or way to disable in app calling so my fat thumb, buttock or left nipple will stop making errant phone calls ### 1/5 — The most useless app ever created *2025-10-15, version 9.12.74* It never works. It never logs you out of the role. It’s always hanging. I have to start it multiple times and it still won’t work. I’ve downloaded and updated and deleted and then downloaded again and it never works. ### 3/5 — Could be better *2025-07-18, version 9.12.70* The biggest drawback to this app is that you do not get audible notifications if your phone is connected to CarPlay. ### 1/5 — Fix the way videos are shown in Tiger text *2025-07-17, version 9.12.70* This is overdue.. the scroll bar for videos is too low and videos cannot be viewed well on tigertext. ### 1/5 — Scam *2025-07-02, version 9.12.69* Whatsapp, Signal, iMessage are all E2EE and HIPAA compliant - TigerConnect adds nothing. Additionally, it won’t even let you manage accounts independently (eg away messages, notifications, etc) for each institution. Can’t believe some hospitals are paying for this trash. ### 3/5 — Call option *2025-06-26, version 9.12.69* Please add a “confirm call” screen or way to disable in app calling so my fat thumb, buttock or left nipple will stop making errant phone calls ### 3/5 — Come on; Is not rocket surgery *2025-06-25, version 9.12.69* It’s 2025: Add the option to quote messages and being able to @ people within a group. ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible support: glitchy app *2026-08-10, version 9.12.88* Prior to adding phone and video, TC was a useful tool for communicating in a HIPAA compliant way in fast paced medical settings. Afterwards, it’s been a total nightmare. Each conversation creates two threads with the same person, and the app will no longer allow the user to create group texts. Deleting the app, shutting down my phone, and reinstalling it only solves the problem for a moment. No response to my Customer Support request either from weeks ago! ### 1/5 — Annoying notifications *2026-07-23, version 9.12.88* I don’t understand this new update. Why on earth would I need my phone to alert me every 5 secs for a NON priority message WHILE I’m with patients and their families?????? Stupidest update ever. ### 1/5 — Never works when you need it *2026-06-11, version 9.12.86* Once again this morning I cannot forward any pages from last night to doctors because the app is having trouble connecting! 02/27/2026: cannot take myself of DND, have to force close it and then retry. Seems like the overall rating of this app matches mine. ### 1/5 — Just awful *2026-06-01, version 9.12.85* Loading messages is SO slow - it’s literally faster to delete and reinstall the app then wait 10 minutes for all my messages to load. 1 star, I wish my work didn’t require this trash. ### 1/5 — Terrible *2026-05-23, version 9.12.85* I only use this because the hospital mandates it. I’ve had to install and reinstall 6 times in 5 months. Just waiting for a lawsuit to happen when a critical ER page is not sent timely or received reliably. ### 1/5 — Too slow *2026-05-16, version 9.12.84* Loading messages takes WAY too long. It’s literally faster to delete the app and reinstall it then try to get it to load messages from the last week ### 1/5 — Never works when you need it *2026-02-27, version 9.12.80* Once again this morning I cannot forward any pages from last night to doctors because the app is having trouble connecting! 02/27/2026: cannot take myself of DND, have to force close it and then retry. Seems like the overall rating of this app matches mine. ### 1/5 — Unreliable *2026-02-18, version 9.12.80* I wouldn’t use it except that I’m forced to. Fails to load full messages forcing restart to see the complete text, and recently has started just freezing if I receive a longer text. ### 1/5 — Problem *2026-02-02, version 9.12.78* Trying to set this up again and now on a 17 pro max it says securing phone for the past 20 Minutes . ### 1/5 — Update substandard *2026-02-01, version 9.12.78* The new update has to many glitches, it freezes and I’m required to force close time and time again. Unfortunately I no longer feel that it’s user friendly. Finding a specific chat became a process instead of a simple search and click. ## Most praised reviews (10 highest-rated) ### 5/5 — Great App *2026-08-16, version 9.12.89* We use TigerConnect at our facility and it comes in handy when you need to reach out to the healthcare team, colleagues, or nurses. The app does have some connectivity issues every now and then on our department iPhone 15s but aside from that it works great for what we use it for. ### 5/5 — Great App *2026-07-07, version 9.12.87* Makes care efficient and communication seamless! Must have for all organizations ### 5/5 — Amazing app in healthcare *2024-02-17* It’s an amazing app. The difficulty is role switching and making sure roles match the shift schedule. Not everyone is diligent enough for shift schedules and opting in/out. It’s the digital equivalent to forgetting to hand off the pager to next team. Hands down, that’s the biggest problem with these apps. Often a user will be be signed in to tiger, but not opted into the role. You can then message them directly, but that forces you to reference scheduling apps (Amion….shudder). But that’s hard anyway with cellphones anyway and knowing someone’s cellphone. I havent use calling features, but they have a community like Bitwarden that actively seeks feedback and request for features, voting requested features, etc. ### 5/5 — Update!! *2023-06-12, version 9.12.19* The app is a great alternative for pagers But I'm having an issue with updating it! Now it's not working! ### 5/5 — Great Update on Jan 19, 2023! *2023-01-23, version 9.12.3* Since the last update, Tiger Text app now works fully on my Apple Watch Pro. I am able to view all my different texts/groups and reply all of them! Great app for Hospice employees keeping patient and family info private. Thanks Dev Team! ### 5/5 — Enquiries about issues relating to TigerConnect *2022-12-27, version 9.12.1* Dear Person-in-charge, The Tigerconnect app has been very useful and working fine in general. However, I have some issues and are as follows: 1. After the day is done, when I try to access TigerConnect on my phone the next day, I was automatically logged out and I need to manually key in the credentials and login. Please advise if there is a way to stop this auto log out so that I will not need to key in the credentials the next day when login to TigerConnect. (Just a side note, my phone is IOS) 2. There are times when I login to TigerConnect on my phone, even though with correct Email, but the password is wrong and I was prompted with the message “Credentials didn’t match” even though the credentials are correct and the password wasn’t changed. These are the issues I’m currently facing and please advise how can I go about these two issues. Thank you for your kind attention for the above. Wishing you a very Blessed Merry Christmas and Happy New Year! ### 5/5 — Works Great *2022-09-03, version 9.11.13* I use this app regularly at work. Just bought a laptop and wanted to get this app to make communication eassier. There was a solitary review with a one star rating so I was quite nervous about downloading and using the app. But I'm here to tell you that the app works great! ### 5/5 — Enterprise Solutions *2021-08-10, version 9.6.1* The ability to document share and forward messages has been extremely valuable. Easy to use yet powerful. ### 5/5 — Use it everyday *2020-04-29, version 8.8.2* I love this app! We relied sooo heavily on phone tag and emails and texting without info but this helped everything. ### 5/5 — Best CC&C app I’ve ever used *2019-08-22, version 8.5* I only have been using this app for a short while but I am very impressed with its performance and can only recommend it. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*