# Tigerpaw Mobile — user reviews > 55 indexed App Store user reviews of Tigerpaw Mobile by Tigerpaw Software, rated 1.00/5 from 36 ratings. - Source: https://appshunter.io/ios/app/tigerpaw-mobile/id923428367/reviews - App overview in markdown: https://appshunter.io/ios/app/tigerpaw-mobile/id923428367.md - Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 35 ## Newest reviews (20 of 55) ### 1/5 — Terrible app *2023-08-10* Garbage app, always crashing, having to put in comment’s multiple times gets really old since the app constantly crashes and loses your comments. Avoid this app at all costs. ### 1/5 — HORRIBLE APP! *2023-07-11* Lost reports, constant restarting, gliches that will just send you to another screen that causes the app to shut down automatically. Avoid this app at all costs if you can! ### 1/5 — Horrible app *2023-06-12* This thing crashes all the time i have to keep uninstalling it and re installing weekly to get past all the error msgs🤦🏾‍♂️ ### 1/5 — Useful Junk *2022-12-28* I have to redownload it for it to work every time. Numerous bugs. But ultimately does its job. ### 1/5 — Absolutely Garbage *2022-12-18, version 6.0.0* If you are looking for an app that will give you constant errors and not save date half the time, this is the one for you. It is completely unreliable and annoying, I sincerely hope that our company will find something else. ### 1/5 — Seems like they don’t care about their app versions *2022-12-07* Desktop usually runs smoothly but this iOS version never gets better. It’s always unreliable, have to submit things multiple times, and reinstalling it multiple times just to get it to work is exhausting. My job forces it on its techs but it is the worst and needs to be brought into the 21st century. ### 1/5 — Don’t go with this *2022-10-28* This app is absolutely horrible. I’m disgusted with how bad it is. Please never put your techs on this app. It is so frustrating to use. Half the time my data is missing, you can’t visually see the information you input, unless you click every punch you made. When the office prints your time card, the data is everywhere. It doesn’t put it in order. DO NOT INVEST IN TIGERPAW. ### 1/5 — Never *2022-09-28* This app is absolutely useless. it never syncs up correctly, it’s never hardly online, and every time you go to use it there’s an issue. The company that I work for has multiple techs that attempt to use it but nobody ever has any luck with it. it’s not reliable at all to put it softly. ### 2/5 — Bad, but better than the desktop. *2022-08-05* The app is pretty bad. It does all kinds of strange things like crashing, not being able to display content, freezing. It’s all very similar to the desktop app which also has these issues. I will say though, this app is cleaner, it has a timer, it’s easier to enter time. I prefer to use the app over the desktop. ### 1/5 — Garbage *2022-07-03* Do yourself a favor and avoid anything this company has to offer. The operate with a simple philosophy lie cheat steal. Whatever it takes to make a buck off of you. ### 1/5 — Limited usefulness *2022-04-06, version 4.0.0* If & when you get it to work properly, which I have done rarely & with limited success. ### 1/5 — Terrible *2022-03-17, version 4.0.0* My company just switched over and this is just terrible. Absolute garbage. It would take less time for me by just writing things down instead of using the app which isn’t even formatted properly ### 1/5 — Garbage *2022-02-04, version 4.0.0* Just know it’s garbage and you have been warned!!! Good luck ### 1/5 — I’m clerk deat and I don’t even like it *2021-12-29, version 4.0.0* It’s made a simple task become much more difficult. Debating on leaving my job over it. ### 1/5 — As the late great Scank frala would say, it’s noooo gooooood *2021-12-23, version 4.0.0* I went from being able to enter my time in 5 minutes to being able to enter my time in 45 minutes. The apps innovative time wasting tactics include redundant screens, runaround methods of navigation, and even has a neat feature that occasionally makes you throw your phone in the garbage. In summary, it’s a great app if you don’t use it. ### 1/5 — Worst of the Service based apps *2021-12-15, version 4.0.0* Unfortunately our company has poured so much money into the integration of Tigerpaw, can’t justify getting rid of it. Like the others say, it’s outdated, never ending glitches, will crash and log you out. Used on the new iPhones, iPads, doesn’t seem to help. Avoid this app at all cost, there’s a lot of time put into getting set up. Service Titan, Field aware are far superior. ### 1/5 — Awful *2021-11-30, version 4.0.0* If I’m forced to use this, can you at least make it so I don’t need to log back into it every hour ### 1/5 — 2010 called. They want their useless apps back. *2021-02-16, version 4.0.0* Really guys. This is 2021. You haven’t updated this app in THREE years. It’s a glorified web page....and it’s slow. ### 1/5 — A pen and paper is better *2021-02-12, version 4.0.0* Couldn’t think of a bigger waste of money. Nothing is more exciting than to work at multiple sites all week only to find the 70% or your time entries from the app didn’t save. ### 1/5 — I want to quit my job *2020-12-03* I wish I knew the sales rep that convinced my boss to buy this GARBAGE. Literally the worst piece of software I’ve ever used, and not just the mobile app either. Their whole platform is terrible. 4 years I’ve been forced to use this, I’m trying very hard to get my company to switch systems since you apparently have 0 developers updating this. Wish I could use more colorful language to express how much I dislike this app. Thank you for the daily headaches. ## Most critical reviews (10 lowest-rated) ### 1/5 — Absolute trash *2025-10-17, version 6.0.0* Their sales guys need a raise because this is an absolute heap of garbage ### 1/5 — Awful *2025-10-02* Literally the worst app I’ve ever used in my 12 years of in the field experience. ### 1/5 — Horrid *2025-07-25* If 0 were an option I would choose it. This app constantly crashes and doesn’t load. Unfortunately it is required to be used. ### 1/5 — Bad UI *2025-06-25* This is without a doubt the worst app I have ever used. I have spent 10 min on one screen trying to enter all my information before it crashes. Each time I get between 10%-50% complete and then the entire app freezes. I didn’t know this level of failure was possible. ### 1/5 — Trash *2025-03-05* This app Trash ### 1/5 — Technician *2025-02-25, version 6.0.0* Terrible and glitchy on mobile. Constantly crash’s. When trying to type in any portion of the app you cannot see what you’re writing. ### 1/5 — Incompatible with IOS 18+ *2025-02-24, version 6.0.0* Havent been able to input my time logs for weeks now. its causing issues with me getting paid and our billing department. App is bricked on IOS 18 please update it. ### 1/5 — Less than useless *2025-02-18, version 6.0.0* It really isn’t usable on iOS 18. If you’re trying to use this app at all make sure your phone is old or you have an android. Very stupid issues so many years later it’s unbelievable we them at this point ### 1/5 — Needs work *2024-05-07* Always have issues with the notes section we are forced to use this in the field. Will not save Multiple paragraphs of notes and will kick you off multiple times and erase everything. Had issues with my coordinator saying that I did not fill in any notes even know I filled in paragraphs. Went back to the app and nothing was saved went back to emailing everything. This app as left me in some tight spot due to crashing and not saving information. With upper management. ### 1/5 — Terrible *2023-08-25* This is a very difficult app to use as an agent in the field doing work and having to bill clients. It does not let you create a quote for a customer on the spot and has left me standing in front of clients numerous times looking like an amateur because I was not able to send them a bill so they could write me a check while onsite. The Tigerpaw customer support is very ill equipped as most of the time issues were answered with a canned response that an engineer would have to work on it and they would get back to me. Seems like it cost a lot of money for just mediocre(at best) applications. I had high hopes, but sadly was just left with oth frustration and disappointment. Thanks for the life lesson and the continued bill for nothing! ## Most praised reviews (10 highest-rated) ### 5/5 — Awesome app *2015-03-10, version 3.0.3* Tigerpaw app is awesome. Loving the updated app. This makes the every day job so much better!!! ### 5/5 — Much Better! *2015-03-10, version 3.0.3* This app is certainly 10 times better than the old app in functionality. It is more seamless in its operation and offers better features. Our company is very pleased with this app and use it on a daily basis. ### 5/5 — Excellent Update that Expands Usability *2015-03-10* This version of Tigerpaw Mobile really increases the usability of the mobile product. Integrating more CRM data expands the functionality well beyond field technicians. Anyone who works outside the office now has access to all of their critical data to more efficiently do their job while on the go. ### 5/5 — Great app *2015-03-10, version 3.0.3* The Tigerpaw app is simple, clean, and intuitive. A must have add on to your TP investment! ### 4/5 — TechOpsMgr *2015-03-10, version 3.0.3* Much faster than previous versions. Offers opportunities to expand the use from just service. ### 4/5 — Good update *2015-03-10, version 3.0.3* Since the update there is a lot more functionality. Being able to log mileage on the way back and adding photos to the service order. ### 4/5 — Great upgrade!! *2015-03-10, version 3.0.3* We are new to Tigerpaw, and this app has been great for our technicians. No more waiting for paperwork, lost paperwork, messy paperwork. This app and program have been a real asset to the company. -Protector Security -519-763-8411 ### 4/5 — TP mobile app *2015-03-10, version 3.0.3* Makes it much easier to place orders on the go. ### 4/5 — Useful mobile CRM access *2015-03-10* This release brings quite a few significant improvements. Better navigation, better time log entry, better agenda...it's better! I've been using the app for a couple weeks now and it's performed pretty well. I'd like to see some of the the UI elements cleaned up such as text fitting in the time log list. But no complaints about stability or improved layout. ### 4/5 — Awesome update *2015-03-10, version 3.0.3* The new user interface and API is a huge improvement in usability and convenience. Also voice dictation is handy as well. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-06.*