# Tile Family®:Match Puzzle Game — user reviews > 1,266 indexed App Store user reviews of Tile Family® by Playflux, rated 4.70/5 from 284,358 ratings. - Source: https://appshunter.io/ios/app/tile-familymatch-puzzle-game/id6444056676/reviews - App overview in markdown: https://appshunter.io/ios/app/tile-familymatch-puzzle-game/id6444056676.md - Rating breakdown: 5★ 233,231 · 4★ 31,377 · 3★ 13,421 · 2★ 3,103 · 1★ 3,226 ## What do users think of Tile Family®? Overall sentiment: positive **Pros** - 🎨 Relaxing gameplay - 🎯 Challenging puzzles - 👍 Generous rewards - 🎨 Cute graphics - 🕹️ Addictive gameplay **Cons** - 💸 Excessive ads - 🕰️ Slow progression - 🐛 Glitches and crashes - 🤖 Suspicious bot activity - 🤔 Inappropriate ads **Commonly reported bugs** - Freezing after watching ads - Losing progress after updates - Teams and leaderboards not functioning properly - Inconsistent rewards and coin earnings **Most requested features** - More stars per level - Ability to replay previous levels - Better team functionality - Option to disable ads - Improved story and character interactions ## Newest reviews (10 of 1,266) ### 2/5 — Z *2026-09-09, version 2.08.1* The game was fun to play at first, but the ads are now so intrusive. I spend more time in ads than I do playing the game. I'm uninstalling it's ridiculous. ### 3/5 — Slow progress *2026-09-06, version 2.08.1* Takes to much effort to earn points ### 4/5 — Ads *2026-09-02, version 2.08.1* The ads are getting too long and crash the system once you pass a board so you lose the whole level. This is now getting ridiculous. I really enjoy the game playing for years now I play every day but now I’m getting fed up of the crashing and loading delays that I might just have to delete it. If I don’t see any changes soon that my enjoyment now is turning to bitterness soon thats my outcome. ### 3/5 — It’s fun but…. *2026-08-29, version 2.07.3* Where are the new levels??? It’s been well over 3 weeks, I have refreshed and still no new levels. This is nuts ! ### 3/5 — Anfang gut, dann ermüdend *2026-08-21* Bis Level 1000 ist alles gut. Man braucht nicht allzu viele Sterne, um die Hilfen zu absolvieren. Ab Level 1000 braucht man dann allerdings seeehr viele Sterne und - was ich deutlich nerviger finde - wird einem bei jedem Level vorgeschlagen, eine endlos lange Werbung für zusätzlichen Platz zu schaffen. Möchte man die Werbung nicht schauen, schafft man die Level oft erst nach dem 5. oder 6. Versuch. Das macht mir keinen Spaß und ich habe das Spiel gelöscht. **Developer response:** Dear NicNik66, danke für dein ehrliches Feedback! Werbung nervt, wir wissen 😅 Als kleines Team sind wir darauf angewiesen, arbeiten aber an Verbesserungen. Melde dich gern unter tilefamily_ios@support.playflux.co! ⭐️😊 ### 3/5 — Nice game *2026-08-20, version 2.07.3* Match 3 games are pleasant but I find them a bit boring/ unexciting. I don’t like how you prepare things for the girl but she stays miserable right up to the last bit of upgrade and then she gets happy. I feel there should be other animations mid progress.. like if you get her chair she can sit on or you fix an area and they move there and appreciate it or something :) generally nice but I don’t see myself hooking up to play long term. Thank you. ### 1/5 — stop *2026-08-12, version 2.06.1* 0 ### 4/5 — Hint hater *2026-08-11, version 2.06.1* Only gets 4 stars because it gives you hints ### 5/5 — Leader status *2026-08-09, version 2.06.1* Love the game but they have removed Leader status so you can’t remove inactive members and you can’t see who’s helping others so not so good anymore. ### 1/5 — Super greedy for your wallet *2026-08-08, version 2.06.1* It’s a fun game, but the developers scheme is all about squeezing every dollar possible every chance they get. What a shame !!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Where is the Chinese version? Scammer! *2026-09-07, version 2.08.1* Where is the Chinese version? Scammer! ### 1/5 — Glitchy and a scam *2026-09-06, version 2.08.1* Does not give earned rewards, and as soon as you’re close to beating a challenge the game becomes impossible. ### 1/5 — Must purchase to continue *2026-09-03, version 2.08.1* You have to make purchases to complete events or you can’t finish. It is so full of ads I purchased to remove ads but now they want more money to complete the events. ### 1/5 — I love this game when there are no issues! I’ve had a Team for 3 1/2 years & Support still does Zero *2026-09-02, version 2.08.1* Hi, I finally seen on your app page, in the reviews, that you responded to my review. I never got an email. I absolutely hated leaving that review, but glitches have been going on all year last year, & then in June a major update disconnected me as leader/creator of Team Phoenix. So with all the previous year glitches in 2025, plus the glitches that created major problems with me or my co leaders having no controls over the game, I started a new team, Fire & Ice ! & most of the Team followed. ( I hope this address works & you get this. This is the email address you said to contact you at in the review. See attachment 1) So because of all the glitches and problems and unable to get any responses out of 78 emails, I decided the glitch’s were in the game. The best thing to do was to let my old team know I was making a new team. Well the whole team had different glitches. So they were given a timeline to come over to the new team, Fire & Ice. So I have issues with glitches & 1 question. The issue is, before I started the new Team, The app or whatever, started my going on 3 year progress over. By that happening, it started me back to level 1, but in info, it still shows my score at the moment it happened. But also when it started me to level 1, I lost all the progress, awards, avatars & frames earned, etc. I am at level 361 as of August 31st at 11:56, but plan to be at a higher level by the time you get this. The current level I will be on when you read this needs to be added together with the number in attachment 2, #12 Lesli Captain - 12361, and reconnect to all my progress, awards, etc., into one. Do you understand what I mean? My question is, why was the individual members “helps” accruals for the week taken out of the game? That was a major tool I used with my old Team and it’s gone? That’s how I track who is helping and who is not. Slackers aren’t tolerated. Helping makes a Team! So are you going to bring that function back? I really hope you do! It’s truly needed for Team Creators/Leaders & Co-Leaders that help keep track of stuff for me. Another suggestion I would like to throw out there, is being able to see what members are online. That would be awesome & would make a great new addition to any team! I hope you reach back out to me and have answers. If you need anything other answers or have other questions, please feel free to contact me. Thank you! Lesli64 P.S. Team Phoenix User ID: acafa3f5-ac30-4acc-8db8- f3dea65658bb Fire & Ice User ID: 1a0ef6c1-217b-45d0-b0f6-a46521ffcf8d ### 1/5 — MORE FAKE ADS! AGAIN AI! *2026-08-24, version 2.07.3* You’re using Dr. Oz with a baking soda. Add which he did not do. It is all AI. ONCE AGAIN YOU ARE NOT CHECKING THESE ADS BEFORE YOU PUT THEM ON. SHAME ON YOU. THIS IS FALSE ADVERTISING, AND DR. OZ SHOULD SUE YOU..PLUS Kelly Clarkson DID NOT LOSE WEIGHT WITH THE GELATIN TRICK. THE VIDEO WAS AI! Why don’t you check these things before you put them on your app?!?! This was my favorite..now NOT SO! I really like this game; and finally you have stopped using SCAM ADS FOR NICCO ROBOTIC This is all done in AI! Shame on this developer! TAKE DOWN ADS LIKE THIS. Somebody should report you for this. That’s why I only gave it one star. ### 1/5 — Help *2026-08-20, version 2.06.1* I’ve asked for a response from Support on several occasions now? And there’s no fortnightly updates either as promised? Hmmmmm….. ### 1/5 — Very bad we have enough poor people in the world *2026-08-16, version 2.06.1* This is absolutely unacceptable ### 1/5 — Tone Deaf/just a bunch of lip service *2026-08-14, version 2.06.1* This app has qualified for the title loser land. ### 1/5 — Don’t bother *2026-08-14, version 2.06.1* This has got to be one of the worst games ever. I started a team over a year ago and now with this apps last update I cannot get rid of inactive or players that use vulgar language. As the team leader you cannot kick anyone off. You can’t clear like modern game apps. You can’t do anything. Joke ### 1/5 — Boring *2026-08-13, version 2.06.1* Boring game ## Most praised reviews (10 highest-rated) ### 5/5 — Oop *2026-09-08, version 2.08.1* E =mc times interesting enough to be interesting forever ### 5/5 — Hero. *2026-09-03, version 2.08.1* Makes you feel like a hero. ### 5/5 — I loved the game so much that I was playing it 24/7 *2026-08-30, version 2.07.3* I lied it so much ❤️❤️❤️ ### 5/5 — Legit *2026-08-30, version 2.07.3* Simply an amazing game ### 5/5 — Awesome game *2026-08-30, version 2.07.3* I LOVE this game, no invasive ads, pure game play, great little events, access to past events, fun, challenging, and easy to get absorbed in. As an anxiety sufferer, I find this game is an amazing distraction. I currently sit a level 320, and I’m not bored, it’s amazing. ### 5/5 — Tile family *2026-08-28, version 2.07.3* It’s a very good game and helps with my stress well done 👍 ### 5/5 — Yayyyyyyyyyy *2026-08-24, version 2.07.3* Easy and fun ### 5/5 — I’ll *2026-08-23, version 2.07.3* My firet game ### 5/5 — 게임 *2026-08-15* 원래 이게임 했었는데 오늘 처음 레벨부터 다시 하고 싶어서 다시깔고 전 레벨 불러오기 안했는데 전엔 광고가 아예 안떳었는데 갑자기 광고가 계속 떠요 안뜨게 해주세요 **Developer response:** 미니몽둥님, 소중한 의견 감사합니다. 광고 불편 드려 죄송하며, 개선에 반영하겠습니다. 추가 의견은 tilefamily_ios@support.playflux.co로 부탁드려요. ### 5/5 — Tile family match puzzle Game *2026-08-13, version 2.06.1* Good game --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-11.*