# Tim Hortons Middle East — user reviews > 173 indexed App Store user reviews of Tim Hortons Middle East by THI International Cafe One Person company LLC, rated 4.80/5 from 238 ratings. - Source: https://appshunter.io/ios/app/tim-hortons-middle-east/id1537423986/reviews - App overview in markdown: https://appshunter.io/ios/app/tim-hortons-middle-east/id1537423986.md - Rating breakdown: 5★ 219 · 4★ 10 · 3★ 1 · 2★ 1 · 1★ 7 ## Newest reviews (14 of 173) ### 3/5 — . *2026-01-30* Does not work in the uk ### 5/5 — Great Tim Hortons store *2025-03-11, version 2.2.5* Good food, great staff making great coffee and food at B1 mall. Like it 🙂 ### 5/5 — Excellent taste of coffee *2025-03-11, version 2.2.5* Best of the best ### 5/5 — Best ice capp *2025-03-11, version 2.2.5* My fav ice capp which i can buy from tim hortons only the best and cant stop drinking it ❤️❤️ ### 5/5 — App *2025-03-11, version 2.2.5* Easy to navigate app ### 5/5 — best app *2025-03-11, version 2.2.5* easiest way to gain points and use them for discount.. the best ### 5/5 — Caramel Macchiato *2025-03-11, version 2.2.5* Always served with a smile ### 4/5 — Review *2025-03-11, version 2.2.5* Good coffee taste ### 5/5 — Shahid *2025-03-09, version 2.2.5* Awesome ### 5/5 — Great customer service *2025-03-08, version 2.2.5* Great place ### 5/5 — One is not enough *2025-03-08, version 2.2.5* Cannot skip the day without tim Hortons coffee ### 5/5 — Own *2025-03-08, version 2.2.5* Great place ### 5/5 — Amazing *2025-03-07, version 2.2.5* Amazing stuff and great taste ### 5/5 — Superb taste *2025-03-05, version 2.2.5* Have been a fan ever since the first time I tried the Hot choco and up until now it evolves from Frozen french vanilla, Pistachio Latte, Oatinawa and now loving the new Matcha flavors. Hope Tim hortons will be a location back in my City (Davao). Gonna miss this once I will go back home for good😔 ## Most critical reviews (10 lowest-rated) ### 1/5 — Order *2025-11-08, version 2.4.9* I usually dine in store today my first order from app made me very disappointed I paid by card and deducted my money already but in the app I didn’t have any order and my points didn’t increase. I reported this error with customer service in app but didn’t receive any response. ### 1/5 — يقدم عروض وهمية *2025-09-30* يقدم عروض وهمية بتقديم نقاط ويتم سحبها قبل انتهاء المدة للصلاحية ### 1/5 — Scammed me twice! *2025-09-09, version 2.4.5* This app scammed me twice! It made me pay for my order online and then I find out that my order didn’t reach the branch. I talked to my bank & they said they can’t stop the transaction the vendor must reject the transaction since it was false & if they didn’t then we can open a dispute. They took my money so I opened a dispute & I tried to reach out to Tim Hortons even used the app to send an email but never got a reply back!!! Going to delete this app! ### 1/5 — Wrong item delivered *2025-09-07, version 2.4.5* They sent wrong item even if I order 3 items only.. waited for an hour just to received wrong item ### 1/5 — Points *2025-08-27, version 2.4.5* I didn’t like that points are going to expire in 6 month Some people travel so often and summer time we are not in Dubai. Not useful Just deleting the app ### 1/5 — Paid for coffee which never got *2025-03-09, version 2.2.5* I had an experience after which I wouldn’t recommend to use this to anyone. And I want to warn that I have paid for a coffee which I never got. The application is not working, and there is no way to contact apart from leaving messages. I have raised 5 tickets, messages, and nobody contacted me. So as of now I have just spent my time to place order, spent my money, and received nothing. ### 1/5 — A bad app. *2025-03-04, version 2.2.5* If I can give 0 I will ### 1/5 — Hi *2025-02-04, version 2.2.2* It sucks ### 1/5 — App does not work *2025-01-01, version 2.1.0* The app does not load with repeated issues ### 1/5 — Bad experience *2024-11-22* You are forced to pay before order submission and you get to the store and the order isn’t even processed, raised a complaint and zero response. ## Most praised reviews (10 highest-rated) ### 5/5 — Ok *2026-05-12* Ok ### 5/5 — Al Yasat Customer Sevice review *2025-10-23, version 2.4.7* I like how Abishakar offers assistance and great customer service! Love the place as well and the location is perfect. The coffee is great ### 5/5 — Great service *2025-10-10, version 2.4.7* Easy to access online order and customer service agent name: sujata also very helpful ### 5/5 — Frozen french vanila🔥 *2025-08-07, version 2.4.4* You offers unique seasonal drinks and friendly, knowledgeable staff.especially your frozen french vanila ### 5/5 — H *2025-06-13, version 2.3.0* Best app ### 5/5 — Best coffee shop *2025-03-11, version 2.2.5* Delicious donuts & amazing coffee ### 5/5 — Tims Review *2025-03-11, version 2.2.5* Amazing Coffees ### 5/5 — Review *2025-03-11, version 2.2.5* Nice hot chocolate ### 5/5 — Best option for good coffee *2025-03-11, version 2.2.5* Highly recommended - French Vanilla ### 5/5 — Lotfi *2025-03-11, version 2.2.5* You’re doing great job --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*