# Timber Brooke Boutique — user reviews > 15 indexed App Store user reviews of Timber Brooke Boutique by Shelby Tavern Media, Inc, rated 4.91/5 from 1,634 ratings. - Source: https://appshunter.io/ios/app/timber-brooke-boutique/id1474415073/reviews - App overview in markdown: https://appshunter.io/ios/app/timber-brooke-boutique/id1474415073.md - Rating breakdown: 5★ 1,522 · 4★ 93 · 3★ 12 · 2★ 3 · 1★ 4 ## What do users think of Timber Brooke Boutique? Overall sentiment: positive **Pros** - 👍 Excellent customer service - 🚀 Fast and reliable shipping - 💯 High-quality products - 🤗 Friendly and knowledgeable staff - 🛒 Great selection of merchandise **Cons** - 🙁 Strict return policy - 🔍 Difficulty combining orders **Commonly reported bugs** - Occasional app crashes **Most requested features** - Ability to purchase items from live broadcasts - Integration between app and live broadcasts ## Newest reviews (2 of 15) ### 5/5 — Shopping online *2019-11-06, version 1.9.0* Absolutely amazing pieces unique and different. The ladies are super friendly patient and answers all questions!!! ### 5/5 — Soooo easy! *2019-08-26, version 1.8.61* This app makes it so easy to shop - and the selection of items - beautiful!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Poor customer service. *2020-10-06, version 2.6.10* The app works amazing. The customer service however is very poor. Make sure to read their policies closely because there is no exception, even if there’s and issue with the item. ### 3/5 — Cannot buy items off a Live in this App! *2019-11-02, version 1.9.0* I was watching one of their Live shows and if you want to buy items from a Live it only takes ‘Comment Sold’ and I also wanted to buy an item from the App and pay for one shipping fee. But I messaged several people who work at Timber Brooke to combine the orders and no one responded. This app needs to work in conjunction with Comment Sold! Or put all the items on the Live on the app too!! ### 4/5 — Fun! *2020-06-04, version 2.4.0* Love you all, smiling, funny, helpful and I enjoy watching if I don’t buy, good and clean fun. That’s a awesome group😄 ### 5/5 — Best Boutique Ever *2021-06-10, version 2.9.0* Timber Brooke is hands down the best boutique to shop with. The girls are all fantastic and give great descriptions and detail on every product. I buy all my clothes and shoes here. Great place to shop. ### 5/5 — Outstanding *2021-04-25, version 2.7.20* I have been shopping with this company for a while and love their clothes and other merchandise. They are very helpful if a problem arises, which seldom happens. The live broadcasts are awesome and if you miss it, you can watch a replay at any time with the same helpful information on each product. Everyone should shop with them. ### 5/5 — Great quality and quick shipping *2020-12-06, version 2.6.10* Will continue to support this small business. ### 5/5 — These girls are very knowledgeable *2020-11-29, version 2.6.10* Never get my order wrong or delayed. Forever customer here!! ### 5/5 — Jeans *2020-11-01, version 2.6.10* I have ordered a few pair of jeans from app and they are the best jeans ever . Very comfortable. ### 5/5 — Timber Brooke Boutique *2020-10-28, version 2.6.10* I love this boutique and all their staff. They do an amazing job of being helpful and gracious (even when I have made a mistake or two with my orders) I would say 90% if my wardrobe comes from them. Great clothes at great prices! ### 5/5 — Love these ladies and the clothing. *2020-09-07, version 2.6.5* The best people and the cutest clothes actually the only clothes I wear now!!! Buy buy buy from Timber Brook! ## Most praised reviews (3 highest-rated) ### 5/5 — Timber Brooke Family *2020-08-23, version 2.4.0* I absolutely love everything I have purchased from here . You are great with presenting all your clothes . I love the way you make all your clothes . You all at Timber Brooke have become my favorite past time . Thank you for making look beautiful again . ### 5/5 — LOVE your Boutique!! *2020-04-23, version 2.2.0* By far the most fun I’ve ever had shopping!! I haven’t received my first order just yet but I definitely have a giddy-up in my step when I go to the post office these days! Lol! One of these days I’ll get my hands on some Judy Blues. ### 5/5 — AWESOME!!!❤️❤️ *2020-03-04, version 1.9.0* Lots of good quality clothing and fun items as well!! Prompt shipping and nice customer service! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*