# TimeClock ST — user reviews

> 83 indexed App Store user reviews of TimeClock ST by Toolr, Inc., rated 3.40/5 from 39 ratings.

- Source: https://appshunter.io/ios/app/timeclock-st/id385234321/reviews
- App overview in markdown: https://appshunter.io/ios/app/timeclock-st/id385234321.md
- Rating breakdown: 5★ 20 · 4★ 3 · 3★ 1 · 2★ 1 · 1★ 14

## What do users think of TimeClock ST?

Overall sentiment: negative

**Pros**

- 👍 Simple and easy to use
- 💰 Cost-effective solution
- 🚀 Efficient for payroll and time tracking
- ✅ Reliable for small businesses
- 👨‍💼 Good for employee time management
- 🔄 Developer responsiveness (historical)
- 📱 Works with iOS
- 📊 Useful reports generated
- 🌐 Web service features are valuable
- 🔗 Syncs multiple devices (historical)
- 💼 Great for construction and retail
- 🏠 Suitable for restaurants
- 📈 Saves money and time
- 🛠️ Continuously updated (historical)

**Cons**

- ⚠️ No password reset option
- 🚫 App freezes or crashes
- 📉 Significant price increases without notice
- 💸 Unexpected subscription fees
- ❌ Features removed after purchase
- 🗙 Data corruption issues
- 😵 Confusing registration process
- 🚫 Service unavailable in some regions
- 🚧 Sync issues between devices
- ❓ Unclear pricing model
- 🗑️ Data loss after updates/reinstalls
- 🐌 Slow sync for new employees
- ❌ Inability to edit entries
- 🔲 Landscape mode issues
- 📧 No response from customer service
- 🕵️ Potential data harvesting concerns

**Commonly reported bugs**

- No password reset functionality
- App crashes or freezes
- Total hours not showing in reports
- Total hours showing as 0:00 after update
- Cannot sync devices after update
- App shuts down on startup
- No landscape mode, white screen
- Cannot edit entries as administrator
- App freezes when editing transactions
- Clock in/out options don't appear
- App not working since last update
- Employees can't clock in
- App freezes when editing entries
- Sync problems between iPhone and iPad (historical)
- Data corruption when editing records
- Unable to add new employees (historical)
- Reports not generating after update (historical)

**Most requested features**

- Password reset functionality
- Holiday pay calculation option
- Overtime tracking (daily/weekly)
- Remote management/editing from computer
- Improved pin input on iPad (numeric only)
- Detection of out-of-normal transactions/alerts
- Clock multiple employees in on crews
- Server login for tips
- Sync with accounting software (e.g., Excel)
- Letter pin option
- More organized reports (spreadsheet format)
- View who is clocked in at an exact time (headcount)
- Data propagation between multiple devices
- Web interface for remote administration improvements

## Newest reviews (10 of 83)

### 3/5 — Total hours aren’t showing

*2019-10-12*

When I go to try and build a report it isn’t showing the total hours that have been logged for the week, this is not good at all for the book keeper and needs to be fixed ASAP.

**Developer response:** Hello, we are very sorry for this inconvenience. Given the changes to the iOS operating system we were forced to make some significant changes to our system infrastructure, which resulted in some bugs that made it into the App Store. We’ve since made the full transition to our new and more secure system, and have established tighter quality assurance internal processes to alleviate down time and bugs moving forward. This new system will also allow us to be more nimble and improve the app at a faster rate. To access a free 30-day trial of the new system for your troubles you can visit our website (www.timeclocksync.com). If you have additional issues please email us at support@timeclocksync.com or call us at (971) 249-2153 and we’d be happy to assist you.

### 4/5 — New update?

*2019-10-10, version 2.4.4*

App has been great for tracking personal hours. However, it just updated and now my total hours are showing as 0:00. May be a possible bug?

### 5/5 — Easy way to track activities.

*2019-02-14, version 2.4.0*

Have used for a couple days.

### 2/5 — The update ruined everything

*2018-11-10*

After the app updated a few days ago I’ve had nothing but trouble.  We can’t clock in if the iPad is in landscape, the clock in/out options don’t appear.  We can no longer edit time punches either so since my staff count clock in we’ve been writing things down manually.  We stumbled upon the fix of switching to portrait to clock in. Which happen after we deleted the app and reinstalled which deleted all data.  But it’s pointless now because we can’t add the punches from this week and our iPad is usually bolted to the desk in landscape mode.

**Developer response:** Hello, we are very sorry for this inconvenience. Given the changes to the iOS operating system we were forced to make some significant changes to our system infrastructure, which resulted in some bugs that made it into the App Store. We’ve since made the full transition to our new and more secure system, and have established tighter quality assurance internal processes to alleviate down time and bugs moving forward. This new system will also allow us to be more nimble and improve the app at a faster rate. To access a free 30-day trial of the new system for your troubles you can visit our website (www.timeclocksync.com). If you have additional issues please email us at support@timeclocksync.com or call us at (971) 249-2153 and we’d be happy to assist you.

### 1/5 — Horrible Update

*2018-11-09*

Been using this app for years and loved it.  Latest update does not allow clock in/clock out in landscape and app freezes when editing entries.  This app is now unusable.  Switching to a new time clock that works.

**Developer response:** Hello, we are very sorry for this inconvenience. Given the changes to the iOS operating system we were forced to make some significant changes to our system infrastructure, which resulted in some bugs that made it into the App Store. We’ve since made the full transition to our new and more secure system, and have established tighter quality assurance internal processes to alleviate down time and bugs moving forward. This new system will also allow us to be more nimble and improve the app at a faster rate. To access a free 30-day trial of the new system for your troubles you can visit our website (www.timeclocksync.com). If you have additional issues please email us at support@timeclocksync.com or call us at (971) 249-2153 and we’d be happy to assist you.

### 1/5 — New update doesn’t work

*2018-11-08*

Our app updated automatically and now doesn’t work. Our employees can’t clock in. Email to the support desk has not been replied to. Beware!

**Developer response:** Hello, we are very sorry for this inconvenience. Given the changes to the iOS operating system we were forced to make some significant changes to our system infrastructure, which resulted in some bugs that made it into the App Store. We’ve since made the full transition to our new and more secure system, and have established tighter quality assurance internal processes to alleviate down time and bugs moving forward. This new system will also allow us to be more nimble and improve the app at a faster rate. To access a free 30-day trial of the new system for your troubles you can visit our website (www.timeclocksync.com). If you have additional issues please email us at support@timeclocksync.com or call us at (971) 249-2153 and we’d be happy to assist you.

### 5/5 — Great app for a contractor or anyone

*2017-11-10*

I use this app daily. It has saved me lots of money. In the past, as a contractor, my guys would drive directly to the job sites and keep their own times. Now, they text me when they arrive and leave the job. Has eliminated rounding to the next hour be the employee.

Support has been great as well. Only had one sync problem between my Iphone and IPad. Developer solved that right away.

November 2017...Just wanted to give an update on this app. I can’t say enough about the developer Jason and his quick and prompt response. Anytime and every time which are far and few between that I have a problem he is prompt to fix the issue within an hour or so. This app is probably the best 10 bucks I’ll spend every month. I run my payroll hours with it and it makes the job so much easier.

### 5/5 — Simple and easy

*2017-01-20*

I have been using this app for about 3 years now. It's easy and simple! I would recommend it!

### 5/5 — No issues

*2016-02-11, version 2.1.19*

Just works

### 4/5 — Great! Might need a tweek

*2015-11-06, version 2.1.19*

The app works great for what it's intended to do. However, I'm not an admin user, and when the admin user creates a new employee on the list, the app doesn't resync quickly and add the new people to my app very quickly, even when I'm linked to Wifi and should be updating Anna synching. This may require an update or patch.

## Most critical reviews (10 lowest-rated)

### 1/5 — WARNING-DO NOT USE!!!

*2025-10-02*

This app HAS NO PASSWORD RESET!!! If you forget your password there is NO WAY TO RETRIEVE! I have lost access to ALL employee data…never EVER have I had any app not have a “forgot password” option or way to retrieve! Do not, DO NOT, use this app!!

### 1/5 — This may be a scam

*2021-07-23*

The first screen prompts you to fill out your information, after doing that there is a blue continue option but when I press it, nothing happens. I am afraid it may just be an app that gathers phone numbers and e-mail addresses of employers so they can sell them to telemarketers.

### 1/5 — Do NOT use this company

*2020-01-07*

We’ve been with Timeclock St since 2014, we’ve always paid $9.99/month. It allowed for unlimited employees and was pretty user friendly for employees to use at iPad. Other then a few minor issues, mostly all during this past October, we’ve been pretty happy with the app for what we paid. Without notice, I started seeing charges for over $200 for October and November. I caught the charges in November (we were closed the entire month-seasonal business) and reached out to customer service to see if they could at least partially refund the dramatic increase since we were never informed. Seeing as they are web developers, they can obviously see that no transactions were made, and yet they refused to refund and my of money. I think it’s a bit dramatic going from $9.99/month to over $200 without notice. I call it bad business, and I’ll be taking my business somewhere else!

### 1/5 — Not Free Anymore

*2019-10-18*

I paid $9.00 for this app several years ago to get a specific set of features.  They took that features away and want me to pay a subscription to get that feature back.  That sounds illegal, they should grandfather people who paid or refund me. Feeling like they change the rules in the middle of a game without warning.  I will not be subscribing. It was not a great app before, but it got the job done and free to use.

### 1/5 — Was great until the update!

*2018-11-20*

Cannot sync my devices anymore. I pay $10 a month subscription and have been for years and it’s been great. The update has made life hell for the last 2 weeks. And at a horribly busy time of year for our small business! (PS, this is the first review I’ve ever written for an app. And I have a lot of apps. If anyone has any suggestions for a new time clock app, I’m all ears!)

**Developer response:** Hello, we are very sorry for this inconvenience. Given the changes to the iOS operating system we were forced to make some significant changes to our system infrastructure, which resulted in some bugs that made it into the App Store. We’ve since made the full transition to our new and more secure system, and have established tighter quality assurance internal processes to alleviate down time and bugs moving forward. This new system will also allow us to be more nimble and improve the app at a faster rate. To access a free 30-day trial of the new system for your troubles you can visit our website (www.timeclocksync.com). If you have additional issues please email us at support@timeclocksync.com or call us at (971) 249-2153 and we’d be happy to assist you.

### 1/5 — App just keeps crashing

*2018-11-19*

The app still keeps shutting down every time I try to start it up.  I’m afraid to delete it and reinstall it because I feel like it’s going to erase all my information I have saved!  And I needed to get into this to check it with my paycheck!  

I have iPhone XS and the latest firmware

**Developer response:** Hello, we are very sorry for this inconvenience. Given the changes to the iOS operating system we were forced to make some significant changes to our system infrastructure, which resulted in some bugs that made it into the App Store. We’ve since made the full transition to our new and more secure system, and have established tighter quality assurance internal processes to alleviate down time and bugs moving forward. This new system will also allow us to be more nimble and improve the app at a faster rate. To access a free 30-day trial of the new system for your troubles you can visit our website (www.timeclocksync.com). If you have additional issues please email us at support@timeclocksync.com or call us at (971) 249-2153 and we’d be happy to assist you.

### 1/5 — Doesn't work after update!

*2018-11-10*

After latest update app doesn't work properly anymore. 
No landscape mode, just white screen. Cannot edit entries as administrator - app is freezing and has to be force quit. There was no testing done before this release. Very disappointed!

**Developer response:** Hello, we are very sorry for this inconvenience. Given the changes to the iOS operating system we were forced to make some significant changes to our system infrastructure, which resulted in some bugs that made it into the App Store. We’ve since made the full transition to our new and more secure system, and have established tighter quality assurance internal processes to alleviate down time and bugs moving forward. This new system will also allow us to be more nimble and improve the app at a faster rate. To access a free 30-day trial of the new system for your troubles you can visit our website (www.timeclocksync.com). If you have additional issues please email us at support@timeclocksync.com or call us at (971) 249-2153 and we’d be happy to assist you.

### 1/5 — App is now unusable.

*2018-11-10*

Recent upgrade means the app no longer sync or allows you to register devices. Shame, because I have been using this for 3 years and nobody responds to voice or emails

**Developer response:** Hello, we are very sorry for this inconvenience. Given the changes to the iOS operating system we were forced to make some significant changes to our system infrastructure, which resulted in some bugs that made it into the App Store. We’ve since made the full transition to our new and more secure system, and have established tighter quality assurance internal processes to alleviate down time and bugs moving forward. This new system will also allow us to be more nimble and improve the app at a faster rate. To access a free 30-day trial of the new system for your troubles you can visit our website (www.timeclocksync.com). If you have additional issues please email us at support@timeclocksync.com or call us at (971) 249-2153 and we’d be happy to assist you.

### 1/5 — Horrible update

*2018-11-10*

I liked how easy the app was to use until the last update.  It now will not let my employees click in or out. It will freeze up when trying to edit transactions.  I have emailed, left voice messages, and text like they did to do since Thursday morning and still not response back. 
I will be finding a new time click app

**Developer response:** Hello, we are very sorry for this inconvenience. Given the changes to the iOS operating system we were forced to make some significant changes to our system infrastructure, which resulted in some bugs that made it into the App Store. We’ve since made the full transition to our new and more secure system, and have established tighter quality assurance internal processes to alleviate down time and bugs moving forward. This new system will also allow us to be more nimble and improve the app at a faster rate. To access a free 30-day trial of the new system for your troubles you can visit our website (www.timeclocksync.com). If you have additional issues please email us at support@timeclocksync.com or call us at (971) 249-2153 and we’d be happy to assist you.

### 1/5 — Not working since last update

*2018-11-09*

Paid $8 for this app one year ago.
Since the last update (November 2019) the app is not working. No answer from the customer service !

**Developer response:** Hello, we are very sorry for this inconvenience. Given the changes to the iOS operating system we were forced to make some significant changes to our system infrastructure, which resulted in some bugs that made it into the App Store. We’ve since made the full transition to our new and more secure system, and have established tighter quality assurance internal processes to alleviate down time and bugs moving forward. This new system will also allow us to be more nimble and improve the app at a faster rate. To access a free 30-day trial of the new system for your troubles you can visit our website (www.timeclocksync.com). If you have additional issues please email us at support@timeclocksync.com or call us at (971) 249-2153 and we’d be happy to assist you.

## Most praised reviews (10 highest-rated)

### 5/5 — Using for several years. Works great.

*2019-10-18*

No other app on the App Store fills all the boxes like this app. You can keep time for your whole crew easily and accurately. Love it.

**Developer response:** Hi Shane, our iOS 13 update was released today, give it an update and let us know what you think! If you have any other feedback or ideas to improve the app please get in touch with us at support@timeclocksync.com, thank you!

### 5/5 — Great app

*2019-10-09*

I get SSI benefits and work retail part-time. And I can only receive a certain amount a pay period month.  This helps track my hours better so I don't go over. The only thing is that it's hard to calculate the federal holidays that we get paid more on. Would love to see a holiday pay option to calculate those hours better. But other than that I love this app and wouldn't dare find anything else.

Thank for the continued updates. Works with iOS 13 perfect!

### 5/5 — Great app

*2019-02-28, version 2.4.0*

Glad we went with this app

### 5/5 — should have this app

*2019-02-26, version 2.4.0*

I think every company in the future should use this for their employees!

### 5/5 — Fabulous Solution!

*2019-02-25, version 2.4.0*

Simple, easy to use, and very cost effective.

### 5/5 — so awesome!!!!

*2019-02-24*

This one is the best I have ever used.

### 5/5 — A great app!

*2019-02-23, version 2.4.0*

I still give it 5 stars because it is soooo easy and intuitive.

### 5/5 — easy app

*2019-02-22, version 2.4.0*

Great app. Easy to use in work.

### 5/5 — Great app for me

*2019-02-22, version 2.4.0*

I use this app daily. It has saved me lots of money.

### 5/5 — Simple and easy

*2019-02-18*

I have been using this app for about 3 years now. It's easy and simple! I would recommend it!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*