# TimeLock Safe — user reviews

> 44 indexed App Store user reviews of TimeLock Safe by ProtectStar Inc., rated 3.10/5 from 7 ratings.

- Source: https://appshunter.io/ios/app/timelock-safe/id750852890/reviews
- App overview in markdown: https://appshunter.io/ios/app/timelock-safe/id750852890.md
- Rating breakdown: 5★ 2 · 4★ 2 · 3★ 0 · 2★ 1 · 1★ 2

## Newest reviews (10 of 44)

### 2/5 — Too many missing features

*2021-10-18*

In terms of a security tool, its technically fine. The watch face entry is unique and clever. However, moving files into the app is near impossible. There is no bulk import process. There is no secure web browser to download content into the app. Essentially renders the app useless. I wish I could get a refund without these types of features.

### 4/5 — Good app

*2019-12-17*

I have been using the app for around 3 years or maybe more and it was always great until the last app / iOS update, the app is not auto locking as it used to be. The one has to lock it manually. Can the developers work on this ASAP? Thanks in advance.

### 4/5 — Works well with only a few minor annoyances

*2015-12-24, version 1.0.17*

Encrypts as advertised (although it is breakable with the right knowledge and computing power so it'll keep your friends and family out, but not a government!), organization is a bit cumbersome and having hundreds of photos in one folder is slow to navigate (to the developers, if you don't load all thumbnails at once it'll solve it). Also wish there was a way to change the sorting logic, by date seems to be the only option. I also would request a better video playback option as currently it doesn't support many formats (hint hint dear developers, how about an in-app purchase that supports more codecs? That'd be a 'shut up and take my money moment! )

Overall a good product, the wifi import solution is well done and beats the other encrypted filestore offerings currently out there. Please fix the sorting and slow response with large folders and I'd up my rating to 5 stars. Enhance the codecs and you'll get more of my money (and I'm sure others as well)! 

Thanks for a well thought out product. I enjoy purchasing quality products and this certainly is one. ;)

### 4/5 — Does what it says on the tin

*2014-10-30, version 1.0.14*

Good app. Easy to use, only it would be better if you could slide show all photos rather than only side show photos that were taken on the same day...

### 2/5 — Privacy issues bothersome

*2014-10-06*

The app is very well thought out and boasts an elegant design.  However, I don't like the "lack of privacy"policy the company follows.  Read the policy to decide for yourself.

The 99¢ upgrade gives you a section to record notes, if you want it.  But even without the upgrade, the app runs fine "as is" as a file and photo lock box.

### 4/5 — Timelock

*2014-07-29, version 1.0.10*

An Elite app I think.  I have still to explore it properly but wanted to record the excellent and rapid support of the team when I had some questions.  In the end I went for the Timelock Pro version.  Thanks Chris and Joe.

### 4/5 — Great App!

*2014-07-15, version 1.0.10*

Great App works perfectly! I wish there was a self destruction code though to delete the data with a code.   A decoy folder code to open a different side of the app without revealing your data would also be a great idea. Those two features would drastically improve security with deniability.

### 1/5 — GARBAGE

*2014-06-19, version 1.0.10*

Now it become pure garbage. You have to buy upgrades if you want to expend tones of money get this one but if you want to expend tow tones of money get the NEW PRO ONE.

### 4/5 — useful app

*2014-05-29, version 1.0.9*

needing improvment to iserting videos 😊😒

### 5/5 — Amazing Job!! Need photo organizing

*2014-05-16*

You need to put photo organizing and allow us to edit the photos name! Other then that amazing app!! Best one so far.

## Most critical reviews (10 lowest-rated)

### 1/5 — Total scam

*2020-12-18, version 1.15*

Zero functionality and totally unusable. Please take this app down so nobody else makes my mistake

### 1/5 — No longer functions correctly

*2020-11-08, version 1.15*

Wifi function does not work.
No response from support line.

### 1/5 — App is crashing and lost all my photos

*2018-11-15*

This app is not working and once I change phone I lost all of my photos

### 1/5 — Still doesn’t work.

*2018-11-13*

Crashes every time I try to open it.   Downloaded the 1.12 update hoping for a fix.  Nope.

### 1/5 — Crash

*2018-11-01, version 1.11*

The app crashes on iPhone XS Max iOS 12.1

### 1/5 — Worthless

*2018-02-28, version 1.9*

You click on a picture import and the the button goes away and noting happens.

### 1/5 — Doesn’t operate as intended on IOS 8.3

*2015-06-13*

Just purchased the app. I took photos directly through this app. It shows the photographs as thumbnails, nevertheless when I click on the thumbnail to see a picture on full screen it shows me a black screen. I tried to export the picture back to Camera Roll but it doesn’t let me and export via email doesn’t work either. 

Same for uploading videos into the app. It shows the thumb. but when I click on play video it shows black screen with a play button. When you press on the play button it doesn’t do anything, just shows “loading” for ever.  When I try to export a video (that I uploaded to the app from Camera Roll) back to Camera Roll it gives me a warning that it is not compatible with Camera Roll. But that where it came from. 

I could expect such bugs from a free app, but not from an paid app. Disappointing.

### 1/5 — Don't do new update!!!!

*2015-06-13, version 1.0.16*

Man" I just updated this app and now it won't import anything and now I'm gonna have to delete it / w out waning too. Sorry to say, but very disappointed, good luck to y'all, but I'm out.😎®😎🔚

### 1/5 — nope

*2014-10-06, version 1.0.12*

not as advertised. won’t find my videos in home video to hide. worthless. uninstalled

### 1/5 — Terrible interface

*2014-09-30, version 1.0.12*

The way you enter your passcode using the dial of a clock is really painful.  I'm not using this until they get a clue.  Deleted.

## Most praised reviews (10 highest-rated)

### 5/5 — Responsive support

*2018-12-12*

There was an issue with this app, regarding the larger screen phones. Within 30 days the app was updated. Support for this app is very responsive, if you're having issues contact them. I’ve used this app for years.

### 5/5 — App no longer crashes 👍🏻👍🏻👍🏻👍🏻👍🏻

*2018-11-23, version 1.13*

11/22 Update:  Thank you very much for fixing the coding bug issue which crashed the app due to the fact the code was not present or functional for Face ID recognition   

Able to verify after updating the most current version 1.13.  Have been able to  login as usual and the app is now functioning as designed, all of my previous files still enabled and accessible. 

Thank you for listening to our concerns and reacting swiftly to resolve this issue.  you’re rating has been changed back to 5 stars 

Devan QA your time is much appreciated. 

———————————————————

11/20 Update: The last update did nothing!!  After the App launches, once you click on the circle to move the hands the app crashes!!!

Can development fix the code error?  or is this just another dead app?
———————————————————

After the App launches, and you click on the center to open the app via your password time.  The app crashes!!!
Please push a code change to fix this issue.  

The app is useless and not able to retrieve any of my pics or documents.  Very disappointed with the lack of attention given to resolve this issue.

### 5/5 — An awesome App

*2015-05-05*

This is a great App but just needs to polish and upgrade (iCloud, finger scan...etc). After that it will be an awesome App. Thanks!

### 5/5 — Well Done!🔒

*2014-11-06*

Creative sleek design and protective safe. 

The vault encrypts in AES256, which is top level protection. Other apps fail to do this.

I have tested the Pro version and the additional features are well worth it. I Highly recommend!

### 5/5 — Good

*2014-10-20, version 1.0.14*

Perfect 5 stars

### 5/5 — Doesn't work with latest update

*2014-10-20, version 1.0.14*

Update - the support is great! I got an email explaining they fixed the bug, and that it takes a few days until Apple approves the entry to the App Store (this delay is not their fault).  Great program, great support. Here is my old review - Generally a very good program. The latest update does not allow you to import photos from camera roll on the iPad, nor the iPhone.  Clearly a step backward, major bug, must be fixed soon

### 5/5 — Kasadi

*2014-10-20, version 1.0.14*

Very good app, which have very strong interface. I like it

### 5/5 — Great app

*2014-09-26*

Works great to secure files. The name could have been more discreet. Pretty obvious to anyone looking for personal information on your phone which would raise questions to what is in there. Otherwise, works great.

### 5/5 — I Love This App.  My favorite Security App.

*2014-06-06*

I have almost all the "file security" apps.  THIS ONE IS A Great concept and works great.  It actually does proprietarily encrypt info, not like most other apps that advertise "encryption" when they rely on Apples "Locked Phone Encryption".  This actually DOES encrypt.
10 STARS!

### 5/5 — Great

*2014-05-27, version 1.0.9*

Works well. Thanks

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
