# Timely Consult - Custom Forms — user reviews

> 22 indexed App Store user reviews of Timely Consult by Timely Limited, rated 4.25/5 from 8 ratings.

- Source: https://appshunter.io/ios/app/timely-consult-custom-forms/id1437478917/reviews
- App overview in markdown: https://appshunter.io/ios/app/timely-consult-custom-forms/id1437478917.md
- Rating breakdown: 5★ 4 · 4★ 3 · 3★ 0 · 2★ 1 · 1★ 0

## Newest reviews (2 of 22)

### 4/5 — I would give it 5 stars

*2022-09-14, version 2.3.9*

If I could share the consultations once done with another device as when I come o change it I will loose all my consultations that I have done which I cannot do as I need to keep them for 7 years. Please fix this it would be great

### 4/5 — Very good

*2020-07-23, version 2.3.3*

I just discovered this app and have so far been very impressed. I am actually thinking about integrating it in to my business. 

The only issue I have ran into so far is that when forms are completed by clients, there is no option to select ALL the documents for exporting or emailing. You would have to select them one by one which is a lot more work. Hopefully this can be updated.

## Most critical reviews (10 lowest-rated)

### 1/5 — Gutted

*2021-03-02, version 2.3.9*

Spent hours typing my consultation forms up on here and they have all disappeared. Got to re do them all and I’m worried it will happen again

### 1/5 — Keeps crashing

*2019-05-08, version 1.2.2*

Downloaded this app to try with my salon. I open it and click ‘get started’ and then the app crashes and closes itself. Every time this happens and it still does it even after I reset my iPad and uninstall and reinstall the app.

### 2/5 — Won’t work on IPhone

*2025-10-15, version 2.3.22*

It’s a great idea, but I find it doesn’t work on IPhone. Does not bring up all the answer possibilities on some question types, but if you select the  one unlabelled box it does show, it is often the wrong answer and can’t move on because these questions require a response.

### 2/5 — Glitchy

*2024-10-01, version 2.3.22*

Can’t even get past the create an account screen

### 2/5 — Timely consult app

*2023-12-06, version 2.3.19*

Good app but incredibly slow when making selections.

### 2/5 — Promising, but falls short

*2022-10-05, version 2.3.9*

You will need to be on the “Elevate” pricing plan to be able to use this app with any sort of effectiveness. Most users would appear to find this app quite useful because of its simplicity, but those of us who have had experience with technology systems  will find this app falls very short.

This app produces a PDF document, which is then uploaded and attached to a clients record. However, it will not update your clients records; phone number, email address, etc. additionally, the consultation is only available in a PDF form, which if you are using a computer or another iPad needs to be downloaded first before you can review the information.

### 3/5 — Good app but crashes and deletes forms

*2022-11-22, version 2.3.11*

Good app really easy to use. But they updated recently and we keep losing forms that have already been filled by client. Plus bit fiddly now they changed location of date tab… bottom right corner. Clients struggle entering DOB.

### 3/5 — Good so far but forms don’t sync between iPhone and iPad 😢

*2019-05-30, version 2.0.1*

Good so far but forms don’t sync between iPhone and iPad 😢

### 3/5 — Needs more options

*2019-02-05, version 1.2*

It would be great if you could edit and add your own questions as I feel the questions aren’t detailed enough, if there was more options for more questions we would be able to add different consultation sheets for different services.

### 4/5 — Good, looking forward to an update

*2022-11-13, version 2.3.9*

This app is great for consultations. You can go in an edit any template you've created or even use some templates they provide. Its helpful for people that don't know where to start. I am eagerly waiting for information we store to be more organized. For example, all of the forms Kate Walker filled out are under her name when I look her up. I’ve been using this app for over a year now and its kind of bothersome to have to scroll down and search for a completed form I’d like to view.

## Most praised reviews (10 highest-rated)

### 5/5 — Very useful

*2022-05-03, version 2.3.9*

I’ve been using this app for my intake forms and I really like that it has helped me keep organized with my clients information and looks professional

### 5/5 — Amazing app

*2022-03-03*

This app is perfect for the beauty industry. It’s so fast & efficient. I’ve been looking for an app like this for a year now and no luck. Im best grateful for this app

### 5/5 — 5 star review

*2022-02-06, version 2.3.9*

Highly recommend this app it is perfect for sending consultation forms to the client which Marry up to the booking system saving so much time.  Works every time

### 5/5 — Brilliant

*2022-01-31, version 2.3.9*

So easy to use!!!

### 5/5 — Awesome

*2019-07-18, version 2.1.2*

Fantastic app that does exactly what you want.

### 5/5 — The missing link

*2019-06-28, version 2.0.2*

Genius idea , for a new app it’s simple to use and I love how it syncs to the clients account via timely without having to add manually , I’m unsure however how to set the contact phone number when entered by client to the default sms number for automatic messaging. Other then that and some cosmetic stuff it’s brilliant

### 5/5 — Powerful and easy to use

*2019-05-30, version 2.0.1*

Very nice interface. Easily customisable and gives exactly the info I need.

### 5/5 — Exactly what we’ve been looking for!

*2019-05-30, version 2.0.1*

Wow! Just WOW. I loooove that I can build our own forms and it’s free - AMAZING. We’re getting rid of all our paper. This is exactly what I’ve been looking for. Thank you!

### 5/5 — Flexible and easy to use.

*2019-05-30, version 2.0*

The new version is pretty great and very straightforward to use. Love being able to build any kind of form for client intake, update of client details, consent and so on — and removing the manual entry of data from paper forms. The details sync to the client record in Timely. Easy.

### 5/5 — Customise and create forms! Woohoo

*2019-05-30, version 2.0*

Being able to make your own forms is amazing. Modifying existing forms, amazing! Love it!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-05.*
