# TimelyCare Health & Well-being — Virtual Health & Well-being

> Virtual health and well-being services for academic communities. (iPhone/iPad app by Timely Telehealth, LLC.)

- Source: https://appshunter.io/ios/app/timelycare-health-and-well-being/id1502432982 (this page in markdown: same URL + `.md`)
- Developer: [Timely Telehealth, LLC](https://appshunter.io/developer/1448388847)
- Category: Medical
- Price: Free with in-app purchases
- Rating: 4.90/5 from 2,679 App Store ratings · 69 written reviews indexed
- Age rating: 12+
- Requires: iOS 15.5 · 54 MB
- Languages: American English
- Released: 2020-12-20
- Data updated: 2026-08-27
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/timelycare-health-and-well-being/id1502432982/reviews.md

## What is TimelyCare Health & Well?

TimelyCare is an all-in-one solution that provides 24/7, easily accessible, private, and direct mental health and medical services to foster student success and improve the health and well-being of campus communities through equitable access to care.

Based on an academic institution’s subscription to TimelyCare’s services, enrolled users can access virtual visits via the app or website with a nationwide network of care providers, including but not limited to doctors, counselors, nurse practitioners, health coaches, and success coaches. All visits are 100% confidential and secure.

The platform’s services include scheduled mental health counseling, on-demand emotional support, on-demand and scheduled medical care, psychiatric care, health coaching, on-demand or scheduled student success coaching, basic needs assistance, faculty and staff guidance, peer support, and self-care content.

TimelyCare’s digital self-care includes a community for peer-to-peer support, self-care content on topics like stress, anxiety and relationships, success courses to help students navigate common academic, financial and career challenges, and self-care journeys designed to help users navigate the unique health challenges they face and achieve better health and well-being.

Terms and Conditions - https://timely.md/terms-conditions  

Privacy Policy - https://timely.md/privacy-policy

## Key features

- 24/7 virtual visits
- Mental health counseling
- On-demand emotional support
- Medical care
- Health and success coaching
- Self-care content
- Peer support community

## Pricing and in-app purchases

Base price: Free.

**Subscriptions**

| Subscription | Price | Period |
| --- | --- | --- |
| TimelyCare Monthly | $19.99 | per month |


## Chart rankings

- #69 in Top Free · Medical (US App Store)

## What do users think of TimelyCare Health & Well?

Overall sentiment: mixed

**Pros**

- 🚀 Easy to access
- 👍 User-friendly
- 💡 Convenient for college students
- 🤗 Caring and helpful providers
- 🔍 Quality accessible support

**Cons**

- 🐛 Glitchy app and login issues
- 🕰️ Unreliable and untimely responses
- 🚫 Providers not respecting user time
- 🤖 Questionable provider qualifications
- 💰 Feels like a money-making scheme

**Commonly reported bugs**

- Frequent app crashes and freezes
- Login issues and inability to access the app
- Video call disconnections and buffering problems

**Most requested features**

- Allow messaging/emailing providers outside of sessions
- Improve app stability and login experience
- Provide more options for follow-up care beyond video calls

## Recent user reviews (10 of 69)

All indexed reviews: https://appshunter.io/ios/app/timelycare-health-and-well-being/id1502432982/reviews.md

### 1/5 — Made my mental health worse

*2026-08-04, version 3.0.8*

Offers no real support as advertised, it’s all just articles that you read at your own pace, which is fine, but I can just get all that online for free. The talknow support counselors made my mental health worse than it was before calling in, as they would just essentially say they couldn’t help me and refer me back to those self-help articles, making me feel even more alone and lost than I was before. Avoid using if you have mental health issues, seek real professionals.

### 1/5 — glitched

*2026-07-19, version 3.0.8*

borked

### 4/5 — College service

*2026-07-10, version 3.0.8*

My school has truly been a beacon of support during difficult times. I wholeheartedly recommend this service to anyone going through struggles and facing numerous challenges, especially when feeling lonely and overwhelmed. Thank you so much, CT State College, for compassionately supporting your students through these services.

### 5/5 — Love! please try out!

*2026-06-19, version 3.0.8*

Love this app, has helped me grow in so many ways!🤍

### 3/5 — Unable to open.

*2026-06-17, version 3.0.8*

I cannot open this app. I have gone through the dual verification, but it kept loading.

### 3/5 — Keep me logged in please

*2026-03-27, version 3.0.8*

I don’t see any reason for this app to log me out and make me log in every time I use it. it is annoying and only deters me from using it. It defeats the purpose of using this app to have a quick mindfulness break

### 5/5 — Great experience

*2026-03-09, version 3.0.8*

NP Biederman was amazing. He listened, answered all my questions and gave me multiple solutions for me choose from. I appreciate you the wonderful care.

### 1/5 — App is garbage

*2025-10-31, version 2.2.29*

I’ve removed and downloaded several times and it never gets past the initial log in. Just freezes every single time. I had to cancel my first appointment because of this.

### 1/5 — Unreliable

*2025-10-09, version 2.2.29*

I have a session in 10 minutes and this app is not opening up, even after re installing. I really needed therapy this week. Not cool

### 3/5 — .

*2025-08-20, version 2.2.29*

i'm scared to go back to therapy, but i keep failing my classes due to mental health issues & dissatisfaction with my career/degree path. i have to give it a try again, as i didnt show up for my first and only appointment because of anxiety

## Frequently asked questions about TimelyCare Health & Well

### What services does TimelyCare offer?

TimelyCare provides 24/7 virtual access to a range of health and well-being services. This includes on-demand and scheduled mental health counseling, medical care, psychiatric care, health coaching, and student success coaching. It also offers a peer support community and self-care content.

### How do I access TimelyCare services?

Access is provided through the app or website for enrolled users at academic institutions that subscribe to TimelyCare. You can connect with a nationwide network of care providers for virtual visits.

### Is my information kept confidential?

Yes, all visits and information shared through TimelyCare are 100% confidential and secure. The platform is designed to foster student success and improve well-being through private and direct access to care.

### What kind of self-care content is available?

The app features a community for peer-to-peer support, self-care content on topics like stress and relationships, success courses for academic and career challenges, and guided journeys to help users navigate health challenges and achieve well-being.

### Is TimelyCare free to use?

TimelyCare is free for enrolled students at participating academic institutions. While the core services are provided through the institution's subscription, there may be in-app purchases for additional features or content.

## Version history (last 5 releases)

### 3.0.8 — 2025-11-18

We update TimelyCare frequently to deliver the best app experience possible. Here's what's new:
- Various bug fixes and improvements

### 2.2.29 — 2025-07-24

We update TimelyCare frequently to deliver the best app experience possible. Here's what's new:

- Various bug fixes and improvements

### 2.2.28 — 2025-06-04

We update TimelyCare frequently to deliver the best app experience possible. Here's what's new:

- Various bug fixes and improvements

### 2.2.27 — 2025-03-25

We update TimelyCare frequently to deliver the best app experience possible. Here's what's new:

- Various bug fixes and improvements

### 2.2.26 — 2025-03-10

We update TimelyCare frequently to deliver the best app experience possible. Here's what's new:

- Various bug fixes and improvements

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## More apps by Timely Telehealth, LLC

- [Timely Provider](https://appshunter.io/ios/app/timely-provider/id1503516580)

All apps by Timely Telehealth, LLC: https://appshunter.io/developer/1448388847

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*