# Times Herald-Record — user reviews > 54 indexed App Store user reviews of Times Herald by Gannett, rated 4.17/5 from 384 ratings. - Source: https://appshunter.io/ios/app/times-herald-record/id1018726423/reviews - App overview in markdown: https://appshunter.io/ios/app/times-herald-record/id1018726423.md - Rating breakdown: 5★ 237 · 4★ 60 · 3★ 30 · 2★ 14 · 1★ 39 ## What do users think of Times Herald? Overall sentiment: mixed **Pros** - 📰 Strong local news coverage - 📱 Convenient mobile access to newspaper - 👍 Easy-to-use interface - 🎨 Well-designed app layout - 📖 E-newspaper format mirrors print edition - 🌐 Tablet-friendly format - ⏱️ Saves time compared to print **Cons** - 🐛 Frequent app crashes and freezing - 🔐 Login and authentication issues - 📉 Poor app performance and reliability - 🔄 Content shuffles while reading - 📱 Design issues on iPhone (narrow layout, blocking page turner) - ⚠️ Slow loading and connection failures - 💰 Paywall frustration for previously free content - 🚫 App doesn't recognize paid subscriptions - 📰 Inconsistent content updates - 🗺️ Limited coverage in some regional areas **Commonly reported bugs** - App crashes randomly and frequently - Login failures and password reset loops - Cannot connect to internet errors - App fails to load e-newspaper content - Articles shuffle or change while reading - App freezes on startup - Subscription recognition failures despite payment - Slow performance after updates - Page turner blocking article content - App stopped working entirely (as of 2/28/2026) **Most requested features** - Search functionality for articles - Better story hierarchy and prominence display - Improved print functionality for puzzles - Family sharing support - Free access to important local news - Better navigation and content organization ## Newest reviews (10 of 54) ### 3/5 — Stopped working on 2/28/2026 *2026-03-02, version 8.8.1* After50 years, we can no longer read the THR. Online version for the last 8 or 9 years it just stopped working. ### 4/5 — Local and national news in a tablet friendly format. *2026-01-19* Worth reading no matter your politics. ### 2/5 — July 2023 updates *2023-07-12* Recent changes to the digital edition slow the app down and fail at login every day. ### 2/5 — Important information should be free *2021-03-19* Local important information should be free ### 4/5 — Local News with National Flair *2020-10-12* USA Today offers a good national outlook. Local features and connections are useful ### 3/5 — App *2020-09-20, version 6.0* The app has been crashing. ### 5/5 — Well thought out newspaper *2020-07-14* This is a real local newspaper and they do a trrrific job on the local scene. ### 5/5 — Home *2020-07-11* Are used to live in orange county and I just checked now to see local stories and obituaries I’m older now than I was when I left. ### 1/5 — Terrible *2020-06-24, version 6.0* App does not recognize my subscription which is paid ### 4/5 — Great local paper. *2020-06-24* I’ve been reading the Record for years. The paper edition has priced itself out of my price range though. So this would be the next best alternative. ## Most critical reviews (10 lowest-rated) ### 1/5 — Your app *2025-06-29, version 8.1.0* The app doesn’t work! ### 1/5 — Harder to read *2024-10-06* This app is smaller and the blue page turner are blocking the article. The older app was better the new one is to narrow and is just poorly designed. The old is easier to read on a iPhone. I really don’t like its design Please make improvements. ### 1/5 — Consistent Problems loading enewspaper *2024-07-16, version 7.10.0* Title says it all ### 1/5 — I can’t find it on my phone so *2024-05-10, version 7.9.1* I give up on this app ### 1/5 — Harder to read *2024-04-22* This app is smaller and the blue page turner are blocking the article. The older app was better the new one is to narrow and is just poorly designed. The old is easier to read on a iPhone. I really don’t like its design Please make improvements. ### 1/5 — Harder to read *2024-03-21* This app is smaller and the blue page turner are blocking the article. The older app was better the new one is to narrow and is just poorly designed. The old is easier to read on a iPhone. I really don’t like its design Please make improvements. ### 1/5 — Phil *2023-12-22* The older app was better because it made it very easy to print the puzzles. ### 1/5 — Review *2021-05-01, version 6.4.0* I really, really miss the old t-h record. Time for a new newspaper in the tri state area. This is not acceptable. Where are the local reporters? Bring back Oliver Mackson. Bob hargabus Middletown N.Y ### 1/5 — Mor ons *2021-02-19, version 6.3.0* You don't get people to download then tell them you only get 4 stories free. ### 1/5 — Horrible *2020-08-28* Constantly crashes and won’t allow signing in often. Plus the print edition is late every Sunday. Thanks ## Most praised reviews (10 highest-rated) ### 5/5 — Local news done right *2026-02-23* Changed to online a few years back and have never looked back. I still read the e-newspaper format which looks like the printed version. Saves time and paper. ### 5/5 — Avid Reader *2025-07-03* Always enjoyed the paper! Now it’s in my phone! ### 5/5 — Papers *2025-04-02, version 8.1.0* I’m going to get the papers papers ### 5/5 — Great App *2020-09-22, version 6.0.6* I love the articles ### 5/5 — The Times Herald Record *2020-08-14* Thank You! Love reading the record! ### 5/5 — TH Record *2020-08-07, version 6.0* Good paper! ### 5/5 — The Best News In The CoVID 19 Hudson Valley *2020-07-31, version 6.0* Excellent News On The Hudson Valley!! Thumbs Up! ### 5/5 — Good to stay informed *2020-07-30* I like to keep up on local news and events, and this is a good way to do it! ### 5/5 — The Record’s Excellent App *2020-07-22* As a former New Windsor resident, who now lives far away, the app is an excellent way to keep up! ### 5/5 — Vast improvement from prior versions *2020-07-20* The new version of the app makes it debut in 2020! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*