# Timewerks: Mobile Billing — user reviews > 140 indexed App Store user reviews of Timewerks by Sorth LLC, rated 4.70/5 from 300 ratings. - Source: https://appshunter.io/ios/app/timewerks-mobile-billing/id290385321/reviews - App overview in markdown: https://appshunter.io/ios/app/timewerks-mobile-billing/id290385321.md - Rating breakdown: 5★ 237 · 4★ 48 · 3★ 10 · 2★ 1 · 1★ 4 ## What do users think of Timewerks? Overall sentiment: positive **Pros** - 🚀 Efficient time tracking and invoicing - 👍 Easy to use and intuitive interface - 💡 Ability to create and email invoices directly from the app - 🚀 Quick and responsive customer support - 👍 Comprehensive features for managing clients, projects, and billing **Cons** - 🐛 Occasional crashes and bugs - 💡 Limited invoice customization options - 💡 Lack of ability to set custom invoice numbers - 💡 Missing tax and currency support - 💡 No option to create estimates or statements **Commonly reported bugs** - Issues with invoice formatting and missing line item details - Problems with syncing data between devices - Glitches when trying to edit existing invoices - App freezes or becomes unresponsive at times **Most requested features** - Add support for multiple currencies and tax rates - Improve invoice customization options, including adding a company logo - Implement a time clock feature with the ability to pause and resume - Allow exporting data to spreadsheet or PDF formats - Add the ability to create estimates and client statements ## Newest reviews (17 of 140) ### 5/5 — Keeps all my invoicing straight *2017-10-16* Easy to enter time immediately and then generate monthly customized invoices. Also keeps an online backup. App is much appreciated as it makes business life easier. ### 5/5 — Can’t imagine life without Timewerks! *2017-09-27* So let me start by saying I got this app back in 2010. I’m a handyman so basically I use this application every day. I’ve never ever had one issue with this app until four days ago when Apple rolled out iOS 11 and when I went to email an invoice to a client I realize I couldn’t. I was to say the least devastated but I found an email address in the help section of the app and let Timewerks know about the issue. Within a couple days of communications with Stephan we were able to figure out what the problem was and within three days an update was waiting for me at the App Store. That’s what I call the epitome of customer service! If you’re even remotely considering this app I can say without hesitation buy it. It would be a steal for twice the price!! ### 5/5 — Top Notch *2016-05-03, version 4.0.6* This app is so incredibly easy to use and just what I need for my business. Also, 10 star rating for customer service. I mean, above and beyond the call of duty! Seriously! They went out of their way to help me with a problem that I created by an absolutely stupid mistake on my part. They fixed the problem and got me on my way again. Thank you Stephen! You rock and so does this app! ### 5/5 — Great app, great customer service *2016-01-15, version 4.0.4* I have been using this app for years and it is my favorite time tracker for freelance and contract work. When I reinstalled the app for a new contract, customer service was swift and effective in restoring my lost modules. Bonus: keep track of billing and invoices! Recommend highly! ### 5/5 — Timewerks *2016-01-07, version 4.0.4* Been using for four years now, great program for tracking hours and making invoices.. ### 2/5 — Clunky - bait and switch *2015-07-31, version 4.0.3* Like many apps, liked this app ok when it came out, despite it's clunky navigation. Since I've updated to the latest version on my new phone, I'm now being asked to pay for PDF export and logo - two things that were already there in the original version! Also you still can't switch to different currencies without going into your phones default settings and there's not even room to put your clients address, only your own! Nope. ### 5/5 — Best App out there!! *2015-02-12, version 4.0.3* Used this app for the last 4 years, tried other but this has been the best one hands down. My phone crashed this week and lost all information for the last 4 years and was able to work with support from Timewerks and he worked with me all day. I was able to purchase a back up to restore everything. The cost of the back up was nothing and I'm a happy customer!! Thanks Sorth Llc for creating such a great app. Chris ### 2/5 — No customer service after paid for app! *2014-12-22, version 4.0.3* Not a bad app but a lot more complicated than it needs to be, whilst at the same time missing some basic features such as charging structures and being able to back-set the timer. What annoys me most is that the customer service is great on the free version, but as soon as you pay emails go unanswered! I have emailed twice (same people as when I had the free version) and now there is no response whatsoever! ### 5/5 — Awesome product, awesome support *2014-10-28, version 4.0.3* This is one of a select handful of apps that for me has become critical, regular use. Great stuff. ### 5/5 — Indispensable *2014-10-10, version 4.0.2* I use this app constantly. It’s done wonders for tracking my freelance time, and keeping my invoices organized. Tech support is extremely responsive and personalized. One of the best apps I’ve ever purchased. ### 5/5 — Outstanding app and support *2014-09-23, version 4.0.2* This app is a must-have for your business. Very configurable and easy to set up. I use it exclusively for my business, I can do all of my timekeeping and invoicing for multiple clients and billing scenarios. All of that and great support too! ### 5/5 — Just what I wanted *2014-09-23, version 4.0.2* Great app. Owned this for a long time and its got better. Was a bug in last build which only lasted a few days, when they updated the app. Customer service was great when reported bug, polite and clear. Thank you ### 2/5 — I like it! *2014-08-11, version 4.0.1* I have been looking for a simple invoice for the Ipad and this looks like it. Simple and Easy to use. So far so good. Great, Thank you ### 5/5 — Awesome *2014-07-25* I have been using this for a little more than a year for my mobile business. Works great for tracking hours and materials. Easy to set up and I have yet to encounter any glitches. Also, the developers actually pay heed to suggestions. I made one suggestion to mod the CSV file and it appeared on the following update. Worth the bux! ### 5/5 — Fantastic App for the Billing Professional *2014-05-05, version 3.1.5* I am a huge fan of this app. I had the standard version and upgraded to Pro for the extra features. Well worth the price. I can use it to separate all of my billing, whether it is for legal services or other professional services. It has been a lifesaver. I cannot recommend it highly enough. If I could give it more than five stars I would. It is worth it's price in gold. If you are an independent contractor, this is a must have resource. ### 5/5 — Minor update glitch *2014-01-06, version 3.1.3* Hi, your latest update has a refresh issue. When I enter hours against a project I have to exit the screen and enter again before it registers. This issue only arose after the last recent update. Apart from that minor glitch a great app. ### 5/5 — Fix please *2013-12-27, version 3.1.3* Please fix app. When you add the item quantity and price it does not show until you get ready to complete invoice. ## Most critical reviews (10 lowest-rated) ### 1/5 — Lack of customer support *2018-06-02* I used this product previously and recently downloaded it again for another project that I’m working on. I paid for the year upgraded service and went to do an invoice for a client and something went wrong. There is no phone number to call and I really need to talk to someone as soon as possible. I had tried to email support and it took a week for someone to get back to me and what they sent was a templated response that didn’t answer my question and wrote back again and asked for a customer service phone number and no response. Very frustrating. ### 1/5 — Dont buy!!!!!! *2015-01-15, version 4.0.3* Ridiculous app and cowboy in-app purchases!!!! ### 1/5 — Not good *2014-03-19, version 3.1.5* Data export broken, complete developer apathy. ### 1/5 — Glitchy!! *2013-09-11* This app has sooo many glitches. Can't edit a tax rate. It just returns to the settings before you edited it. You can only delete and start a new tax rate. When you create invoices, when generating the PDF file, description of line items are missing, it changes quantity of 1 to 100 It crashes frequently I'm sort of surprised this was chosen as a staff fav by apple. It has potential, but right now it's not great. ### 1/5 — This app screwed me up big time *2013-08-20, version 3.1.1* 8 invoices never got sent even though the app says they where sent. Major flaw in the invoicing. Much fun asking a client why they haven't paid so that they can tell you they haven't received any invoices. ### 1/5 — Too many steps *2013-03-22, version 2.1.6* App has too many steps to create a simple invoice. For example: You have to Create a Customer" then "Create a Project" then go into project and create the invoice. Blah blah blah.. Too much. This app needs to be seriously simplified. You can't just click on "Create Invoice" WHY NOT??? Silly app. Don't recommend. ### 1/5 — No statements *2013-01-07, version 2.1.6* Doesn't have the ability to send out a statement. ### 1/5 — Disappointing *2012-02-13* Convoluted and unbelievably poorly organized. Having said this, there is a slight chance this app might work to an average degree with select professions. Test the lite version in advance (as I, in a lapse of judgement, did not) ### 1/5 — Useless *2012-01-17* I'm so lost with this app! I have no idea how to use it. I can't customize the invoice and the invoice format looks cheap. Can't remove unwanted items from the invoice like discount. It's always there beside tax. I wish I could refund apps! ### 1/5 — Ich bleibe enttäuscht! *2011-09-03, version 2.0.4* ------------------------------------------- Endlich ist nach langem Warten ein Update erschienen und??? Wiedermal hat der Programmierer nicht auf uns Benutzer gehört. wiedermal wurde die App nicht auf den deutschen Standat umgeschrieben Wenn ich könnte würde ich mittlerweile minus vier Stern vergeben oder noch weniger, bis endlich mal die Programmänderungen für den deutschen Standart eingefügt worden sind. Wer ein App haben möchte, womit er vernünftig arbeiten kann ohne ständig seine Daten auf dem Heim-PC aufzuarbeiten sollte sich für ein anderes App aus dem Store entscheiden. ## Most praised reviews (10 highest-rated) ### 5/5 — 15 years *2026-02-07* I began using Timewerks when I formed a consulting firm. I needed an app to track hours so that I could accurately invoice clients. After 15 years I still use this app and have never had a client question where I spent my hours as everything is detailed. All of my invoices are on the cloud I don’t usually accessed. The ability to keep track of hours and then in a matter of minutes create and send an invoice is one of the strongest features of this app. ### 5/5 — Very lean and to the point *2022-08-21* So many other apps, but I keep coming back to the focused, functional, simplicity. ### 5/5 — Love it Long Time User *2020-12-08* I’ve been using Timewerks for many years to efficiently bill my clients before I even drive away, invoice, send by email and the bill is in their hands in 10 seconds. It’s simple too. Not a bloated pig with features you never use. This thing takes care of business. ### 5/5 — Owner *2020-10-23* This is the best program I have. I use it every day in my business, keeping up with my time and materials. I’ve started using it in 2012 and haven’t stop, thanks ### 5/5 — 5 stars for the app, 7 stars for the developer *2019-10-24* When I first bought this, it did not fit my working style, so I emailed the developer. Steve Orth responded quickly, and acknowledged my requests for changes. I asked for control of invoice numbers - done. I asked for more control of timers (minutes instead of quarter hours) - done. I wanted to be able log the start, take notes, and close off the service call - done. I asked for number of running timers on home screen - done. I could go on, but Steve is bringing changes in very rapidly, and improving this app faster than I really expected. A smooth running, useful app, reasonable price, and a communicative, co-operative developer. (and I paid $70 for the same function on a windows pocket mobile phone, but I could not email invoices from the phone!) A number of years has passed since I wrote the first part of this review, and I am still very happy with the app (and the developer) ### 5/5 — AWESOME!!! *2019-07-15* I have been using this invoicing app for years, it is, by far, the best time billing app out there. ### 5/5 — A great program for me. *2019-06-24* I used to have a terrible time recording my hours and then spent hours preparing the invoices. Often I would have to spend a very long time at the end of the month looking through my emails and texts and telephone calls and try to re-create my billing detail. I know this process missed many legitimate hours to be billed. And also just made me angry at myself for being disorganized. But with Timewerks it’s ridiculously easy. I find it so good that I’ve never shopped competing apps. So I can’t claim I’ve tried them all and this is the best. I just know it’s wonderful. Do, however invest in the remote back up option from Timewerks so that if anything ever goes wrong with your iPhone you haven’t lost that critical data. And, by the way, this is not One of those fake paid-for reviews. I’ve been using this app with delight for about the last four years. ### 5/5 — Indie dev app dream. *2018-10-05* I love it. I’ve invoiced my hours in this app for 6 years. ### 5/5 — Great app! *2018-01-15* I’ve used this to manage my LLC for 8 years now. Solid tool and when I’ve had a question, great customer support. Has made invoicing and hour tracking a breeze. ### 5/5 — Awesome simple billing app for contractors *2018-01-07* I have been using this app for at least 3 years and it works great. I can easily keep track of hours and materials purchased. When i need to bill there is a professional pdf invoice i can email or print out for the customer. Great for record keeping at end of year with the ability to upload key data for accounting purposes. Everything always works. Nice app --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*