# Ting — user reviews

> 743 indexed App Store user reviews of Ting by Whisker Labs, Inc., rated 4.80/5 from 107,226 ratings.

- Source: https://appshunter.io/ios/app/ting/id1367606835/reviews
- App overview in markdown: https://appshunter.io/ios/app/ting/id1367606835.md
- Rating breakdown: 5★ 96,678 · 4★ 7,231 · 3★ 1,479 · 2★ 488 · 1★ 1,350

## What do users think of Ting?

Overall sentiment: positive

**Pros**

- 🚀 Excellent monitoring and notification system
- 🔒 Detects potential fire hazards and electrical issues
- 👍 Easy installation and setup
- 👍 Provides peace of mind and home safety
- 👍 Helpful customer support
- 👍 Integrates well with home insurance providers

**Cons**

- 🐛 Occasional connectivity issues with certain routers
- 🐛 Inaccurate voltage readings reported in some cases
- 🔋 Requires dedicated outlet, limiting placement options
- 👎 Limited historical data and analytics in the app

**Commonly reported bugs**

- Compatibility issues with certain router models
- Delayed or missing notifications in some instances

**Most requested features**

- Ability to switch WiFi networks without resetting the device
- More detailed electrical usage and appliance monitoring
- Integration with smart home systems and devices

## Newest reviews (14 of 743)

### 4/5 — Welcome

*2026-08-24, version 3.0.4*

Helps with peace of mind

### 4/5 — Oi vey

*2026-08-24, version 3.0.4*

This new app update is not user-friendly. Trying to get into certifications is definitely not easy. The instructions should probably be more detail.

### 3/5 — Was 5 now 3

*2026-08-22, version 3.0.4*

New app is a big miss.  Old app presented information in a much better and nicer format that you could see the status of things a glance.  New app is just plain amateurish.  Come on Ting, you can do better.

### 3/5 — Usability

*2026-08-20, version 3.0.4*

Can’t add second ID

### 3/5 — Hate the new 3.0.4 layout

*2026-08-19, version 3.0.4*

Seems to be changed for the sake of change.  Uneditable dashboard instead of just a quick glance at the system status now you get to scroll through all the widgets.  Give options. Please.

### 5/5 — A nice app got even better

*2026-08-18, version 3.0.4*

I’ll start with an admission.  I’m an EE and amateur radio operator who loves technical gadgets, particularly when they are practical.  A boss (a PhD from MIT) once called me a techie nerd.

I got a Ting sensor a few years ago when State Farm offered it as a policy holder.  The previous app had lots of nice features to alert wiring issues, local outages, line voltage, historical data, etc.   The 3.0.4 update takes it to the next level.  I like being able to see variations in line voltage, frequency, and other measures but the choice of a 30 second, 1 minute, 5 minute and 15 minute graph is extremely useful.  The old app showed me previous days’ historical voltage trends where I saw periodic short term 2 volt drops that I couldn’t identify.  Now a real/time graph shows me exactly when it’s happening and the duration so I can hunt it down.

I wish I could give more than 5 stars.

### 5/5 — New update

*2026-08-18, version 3.0.4*

Quickly fixed a glitch with new update and sensor.  App has been a great help in the past week.

### 3/5 — Update needs work

*2026-08-18, version 3.0.4*

The App just updated and it needs work. The old one worked better.

### 5/5 — Meet TING my watchdog

*2026-08-18, version 2.5.40*

Peace of mind at its best. Plug it in and set back and relax. Let Ting keep an eye on your electrical system.

### 5/5 — Great Peace of Mind

*2026-08-18, version 2.5.40*

Having this little sensor keep watch over the electrical system in my house gives me great peace of mind, especially when I’m at work all day, 25 miles away from my home. I’m so glad I signed up for this service! You want to make sure to activate the weekly email reports that give you a great way to keep an eye on the quality of service of your utility company.

### 5/5 — Cool, amazing, and keeps you safe too

*2026-08-18, version 3.0.4*

This is something that is not a game or fun like so may other apps in the App Store.  Nothing against the other apps but they do not keep you, your home and all those in it safe.   The best part is all you do is plug it in and link the app to the device.   Then you just sit back and wait for it to tell you if you are go to go or if you need to do something.  In my case it found some sort of dangerous issue that my electric company needed to take care of.   I did not think the electric company would take it so seriously, but they had someone out to fix it, less than hour after I reported it.

### 5/5 — Get the Ting

*2026-08-17, version 2.5.40*

Every house needs this for fire safety and power outages! Contact your State Farm Agent for a free device that simply plugs into an electrical outlet in your house. You won’t be disappointed!

### 5/5 — Very impressive

*2026-08-15, version 2.5.40*

I was skeptical about it at first but over time it has become part of my alarm system.

### 5/5 — Smokey The Bear - but for electrical fires

*2026-08-15, version 2.5.40*

Remember those commercials? “Only you can prevent forest fires” with Smokey The Bear. Well, Ting is the equivalent, but for electrical fires. “Only Ting can prevent electrical fires”. A must have for every home, especially given how much demand we place on our panel, breakers, wiring and outlets. We have two EV’s and a very busy household that is running everything, all day, constantly. I want to be sure the system is safe for my family. Thank you for launching in Canada - I’ve been waiting.

## Most critical reviews (10 lowest-rated)

### 1/5 — Address mid population and wrong indicator

*2026-08-23, version 3.0.4*

Ting app is showing my address in the wrong location and is showing that power has been restored when its being powerd bu generator

### 1/5 — Not impressed

*2026-08-22, version 2.5.40*

Ting abruptly cancelled my service  without any notice or renewal effort, advising me to “recycle locally”. At this point will probably be dropping it in the trash.

### 1/5 — 1 yr subscription works after that won’t connect

*2026-08-21, version 3.0.4*

Worked good for the 1 year subscription then it won’t connect and now is a totally useless device, how can it be legal for you to put people in jeopardy just because their subscription ran out. as a retired fire commissioner this act is liable to national fire code violations.

### 1/5 — Not working

*2026-08-18, version 3.0.4*

After receiving an email about the new version of app, I go to the app only to see it’s not connecting to sensor today. Tried all the troubleshooting. What the heck?!?

### 1/5 — Bad to worse

*2026-08-18, version 3.0.4*

Now with so much useless junk.

### 1/5 — Less than one star

*2026-08-17, version 2.5.40*

Device was Cancelled by Whisker Labs and nowam unable to restore operation even after Whisker Labs took my $50 payment

### 1/5 — Does not support more than 1 home

*2026-08-12, version 2.5.40*

I’m terribly disappointed to learn you cannot use Ting in more than one home.

### 1/5 — Not worth the hassle

*2026-08-10, version 2.5.40*

Offered this through homeowner’s insurance and the Ting canceled itself. Now I cannot reconnect or get help reconnecting. Total garbage.

### 1/5 — Irritating

*2026-08-10, version 2.5.40*

Keeps disconnecting from my internet

### 1/5 — WiFi Lacking

*2026-08-10, version 2.5.40*

Even the slightest outage causes it to lose connection and you have to do a complete reset to ever get it connected.  

If it is free then it’s fine to deal with that. If you pay anything it’s a bad deal.

## Most praised reviews (10 highest-rated)

### 5/5 — Better

*2026-08-24, version 3.0.4*

I was already using it on a daily basis. Now the updated app is more useful and even more of a pleasure to use.

### 5/5 — An idea who’s time has come

*2026-08-24, version 3.0.4*

The idea that a simple device can detect a faulty wire, connection, or receptacle is reason enough to use a Ting monitor. While I have not yet found any problems with my electrical system,I  am convinced that the device  is capable of detection and notification. The ideal scenario is that a problem never occurs however I feel that it’s a great way to stay on top of problems.

### 5/5 — Information Missed

*2026-08-23, version 3.0.4*

If it wasn’t for my Ting, I wouldn’t have know that the power flickered (Brownouts)or was lost (Outages). It was surprising how many brownouts my area experienced in a month, causing two appliances to fail from electrical overload. I had proof for insurance and CenterPoint Energy to investigate and repair a failing transformer.

### 5/5 — Ting

*2026-08-22, version 3.0.4*

Is a super home safety app

### 5/5 — Ting

*2026-08-21, version 3.0.4*

Awesome app!

### 5/5 — Great product

*2026-08-21, version 3.0.4*

Feel good ting is monitoring my electricity.  Love the new app

### 5/5 — Ting Sensor

*2026-08-20, version 2.5.40*

Absolutely essential.  Important information at your fingertips.  Safety is critical and Ting provides confidence that either all is well or something needs attention. Weather  and outage info is helpful and welcome.

### 5/5 — Best Safety Feature

*2026-08-20, version 3.0.4*

I love my Ting device. I was given the device by State Farm and it is a wonderful help in managing power issues. I would like to be able to share with my family member who lives at my residence. I look forward to the updates.

### 5/5 — Ed

*2026-08-19, version 3.0.4*

Thanks for the protection, and keeping me informed.

### 5/5 — Excellent tool

*2026-08-19, version 3.0.4*

We love this device!!!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
