# Tinnacity Service — Field Service Mobile Solution

> Field service management app for work orders, time tracking, and maintenance. (iPhone/iPad app by Tinnacity LLC.)

- Source: https://appshunter.io/ios/app/tinnacity-service/id1456433007 (this page in markdown: same URL + `.md`)
- Developer: [Tinnacity LLC](https://appshunter.io/developer/1456433006)
- Category: Productivity
- Price: Free
- Rating: 4.00/5 from 24 App Store ratings · 8 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 17 MB
- Languages: American English
- Released: 2019-05-18
- Data updated: 2026-07-23
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/tinnacity-service/id1456433007/reviews.md

## What is Tinnacity Service?

Work Orders:
- Quickly view open/working/completed work orders in WIP
- Track hours worked and traveled with simple start/stop button
- Log the work performed for the work order
- Enter hour meter readings for assigned equipment
- Add parts to work orders
- View service history for specific equipment
- Automatically calculate minimums and rounding rules
- Capture customer signature when completing work order
- Sign multiple work orders at once

Time Cards:
- Automatically tracks time based on actions performed in the app
- Add comments to time entries
- Submit time card

Maintenance Checklists:
- Enter status of each question/step
- Add additional comments for each step/question

Notifications:
- Notification card for accessing and managing all notifications
- On device notifications

QR Code:
- Scan QR codes to lookup equipment 
- Search for equipment by serial number

## Key features

- Work order management
- Time tracking
- Maintenance checklists
- Customer signature capture
- Equipment QR code scanning
- On-device notifications

## Recent user reviews (8 of 8)

All indexed reviews: https://appshunter.io/ios/app/tinnacity-service/id1456433007/reviews.md

### 5/5 — Great product and company!

*2025-10-15*

Tinnacity has transformed our service department and simplified our technicians daily lives. The ability to track all aspects of work orders, requests for parts/services, enabling real time communication between techs and HQ. Our office staff have been able to bill in real time and there is no longer a backlog of WO waiting to be billed. The entire Tinnacity team cares about our success and supports us and our employees with any challenge we come across!

### 1/5 — Terrible

*2025-04-23*

Wish I could give zero stars. It has way too much stuff on it and way too many steps to perform tasks on it. Have used other service apps in the past and they are way easier to operate and a lot less steps to do one task

### 5/5 — Great product!

*2024-01-13*

The app is easy to use, intuitive, and has made our technicians’ day much easier. They are spending less time on paperwork and are getting work orders to us immediately when previously it could take days. Also, the app has made back-office work much more streamlined. There is a bit of a learning curve (like anything new), but once you have the hang of it, processing times become shorter, billing is more consistent, and there are fewer errors overall.

### 5/5 — Exactly what we needed

*2024-01-12*

Very user friendly and the Tinnacity team provides great service! Had us up and running within 5 weeks and has improved our processes and bottom line dramatically. Highly recommend!

### 5/5 — Great Software

*2024-01-11*

Great dollar saving software and even better people!

### 5/5 — Lots of use

*2023-12-07*

To start off I’ve been using this app for several years now.  The app definitely has had a lot of changes over the years. When your back office gives full permissions to the tech and learns how to utilize the system the app works great.  Tinnacity supports the system very well and readily fixes and updates the app as bugs are found or changes are needed.

### 1/5 — Can’t give zero stars

*2023-03-31*

This is the worst app.  Everything is stupid difficult to do.  I’m a tech, and I deal hand in hand with parts department, and office manager daily trying to get things straightened out that Tinnacity app has screwed up.  The office side of things is way over complicated as well.  I watch the parts guys switching between 300 different screens and menus just to post a tube of grease to my inventory, then I have to wait 2 or 3 days to be able to charge it to an SVO.

### 1/5 — Crap

*2023-03-22, version 2.44.2*

The app has to many problems . Tim #s converting to work ordered and parts inventory not correct and when you correct it it is still wrong.

## Frequently asked questions about Tinnacity Service

### What are the main features of Tinnacity Service?

Tinnacity Service allows users to manage work orders, track hours worked and traveled, log performed work, add parts, view service history, and capture customer signatures. It also includes time card submission and maintenance checklist functionality.

### How does Tinnacity Service handle time tracking?

Time is automatically tracked based on actions performed within the app. Users can add comments to time entries and submit their time cards directly through the application.

### Can Tinnacity Service be used to manage equipment?

Yes, Tinnacity Service allows users to scan QR codes to look up equipment or search by serial number. You can also log hour meter readings and add parts to work orders associated with specific equipment.

### What devices is Tinnacity Service available on?

Tinnacity Service is available for iPhone, iPad, and iPod devices.

### How often is Tinnacity Service updated?

The latest version is 2.105.9, and the app was last updated on March 16, 2026. This indicates a history of regular updates.

### What is the user rating for Tinnacity Service?

Tinnacity Service has a rating of 4.0 stars based on 24 ratings.

### Is Tinnacity Service free to use?

Yes, Tinnacity Service is available for free.

### Does Tinnacity Service have ads?

No, Tinnacity Service does not contain advertisements.

## Version history (last 5 releases)

### 2.112.0 — 2026-07-11

- Add Meter Photo action with standard chooser.
- Squashed some bugs.

### 2.111.0 — 2026-07-07

- Auto-fill the hour meter from a photo
- Show technician vacation/time-off on the schedule planner
- Show schedule blocks on the technician schedule view
- Squashed some bugs.

### 2.108.5 — 2026-06-10

- Squashed some bugs.

### 2.108.4 — 2026-05-28

- Fix moving all related work orders to Customer Review
- Catch typos in odometer prompt for smarter validation.

### 2.108.3 — 2026-05-23

- Show work order number in IVR prompts and skip redundant check-ins
- Tapping on a private comment notification takes the user to the comment.
- IVR Check In/Out can open apps, make calls, and open a website.
- Customer damage indicator on the work order.
- Squashed some bugs

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## More apps by Tinnacity LLC

- [Tinnacity Manage IT](https://appshunter.io/ios/app/tinnacity-manage-it/id1458578439)
- [Tinnacity Ship](https://appshunter.io/ios/app/tinnacity-ship/id1495595337)
- [Tinnacity Scan](https://appshunter.io/ios/app/tinnacity-scan/id1643210402)

All apps by Tinnacity LLC: https://appshunter.io/developer/1456433006

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-23.*