# Tinnitus HQ — user reviews

> 76 indexed App Store user reviews of Tinnitus HQ by Phase4 Mobile, rated 4.70/5 from 426 ratings.

- Source: https://appshunter.io/ios/app/tinnitus-hq/id891628361/reviews
- App overview in markdown: https://appshunter.io/ios/app/tinnitus-hq/id891628361.md
- Rating breakdown: 5★ 339 · 4★ 55 · 3★ 17 · 2★ 5 · 1★ 10

## What do users think of Tinnitus HQ?

Overall sentiment: positive

**Pros**

- 🎵 Diverse sound library with natural options
- 🎚️ Customizable sound mixing capabilities
- 🔧 Frequency filtering and notch therapy features
- 😴 Effective tinnitus masking for sleep
- 👍 User-friendly interface and design
- 🌍 Works alongside other audio apps
- 💬 Responsive and helpful customer support
- 💰 Good value compared to alternatives
- 🎧 Personalized soundscape creation
- ✨ High-quality natural sound recordings

**Cons**

- 🔒 Limited free sounds, requires paid version
- 💸 Higher price point than some alternatives
- 🐛 App freezing issues on iPhone
- 🔊 Volume control tied to system volume
- ⚖️ No left/right balance control
- 📖 Unclear documentation and instructions
- 🔄 Looping artifacts detectable by sensitive users
- 📱 Compatibility issues with some devices
- 🎚️ Difficulty finding correct settings for some users
- 🔌 Performance degradation over time

**Commonly reported bugs**

- App freezes requiring deletion and reload
- Inconsistent audio levels between preview and playback
- Left/right audio channel inconsistency with AirPods
- Looping artifacts in white and pink noise recordings
- Display brightness issues on main screen
- Audio mixing compatibility problems with some apps
- Performance decline with extended use

**Most requested features**

- Precise frequency adjustment with +/- buttons
- Fine-tuned volume control independent of system volume
- Left/right audio balance controls
- Longer, more seamless audio loops
- Ability to upload custom sounds
- Filters applicable to external audio sources
- Staggered start points for samples
- Standalone noise generator option
- Better in-app documentation and tutorials
- Improved brightness/display settings accessibility

## Newest reviews (19 of 76)

### 4/5 — Definitely has helped

*2023-12-07*

It is definitely beneficial and have bought it for a few friends. Also have some sounds that get me in a nice mood to sleep

### 4/5 — Magique

*2023-07-11*

Cette application a considérablement amélioré mon quotidien. Il manquerait peut être un tutoriel plus accessible et explicite et un module d’acouphénométrie précis. 
Merci 👍🏼

### 5/5 — Finally

*2022-12-07*

I found a sound that works for me and allows me to sleep. Thanks Tinnitus HQ!

### 5/5 — Best app to distract from your tinnitus

*2022-10-27*

This app is really better than all the rest I found. It offers a great variety of options to customize the sounds which really helps you to keep your focus off the ear noise.
The repository of sounds is large plus you can add and loop your own self recorded sounds.
The sleep timer is also customizable for long periods which is beneficial at night.
My personal hint as a side fact from a long term patient is to keep your earphones as silent as possible. Best is to pitch it just a bit below your actual tinnitus so it gives your brain kind of a choice on what it puts its focus. This often brings noticeable improvements over time.

### 4/5 — E Hairston

*2022-10-04*

So far acclimating to the sounds  that either mimic the tinnitus or use a volume that rises above the sound of the tinnitus

### 4/5 — Wäre toll….

*2022-09-15*

….wenn das Menü nativ am iPad 12" angepasst werden würde. Die abgelaufen Zeit im Timer kann man nicht korrekt sehen.

**Developer response:** Bitte kontaktieren Sie uns über "Fragen oder Feedback" innerhalb der App, wir helfen Ihnen gern!

### 5/5 — 继续努力

*2022-08-20*

很好的软件，有助于通过掩蔽法治疗耳鸣疾病

### 5/5 — La opcion perfecta para descansar sin acufenos

*2022-07-24, version 2.3*

Excelente !!!

### 4/5 — Très bien 👍♥️

*2022-07-14*

Un style simple et efficace surtout avec les effets sonores associés aux images qui laissent un effet très positif à moi même et mon esprit 😉

### 2/5 — It needs to use better Apple's devices and iOS

*2022-06-20*

For the price charged (~$15) and the advertisement made in the description (nearly misleading), it's a terrible choice.  But it can be improved.  For example, the selection and quality of sounds and noises;  could have a kind of curation so that these sounds have a certain “harmony” between the selected sounds.  Apple's devices (and iOS) are underused, and this App is outdated.

**Developer response:** Hmm.. there are over 500 sounds in the Sound Catalog in 15 categories, and unlimited custom mixes where you can set independent volume per sound. This results in billions of possible sound combinations. The app also has advanced filters for managing tinnitus symptoms. Please try a range of sounds, create a few mixes, and try the advanced filters.

### 5/5 — Truly Enjoyable

*2022-03-18*

I do not have enough time with it to measure the effectiveness, but after reading several research papers on this technique, I’m in for the long haul.  I intend to update this review after using for a few months.  

This app has an amazing array of natural sounds which I greatly appreciate.  My favorite so far is the Belize Rainforest with the rain as white noise and those wonderful birds.   Many great sounds to choose from, and that will make a big difference in being able to stick with regular daily therapeutic listening.  Also very easy to use and the app’s backgrounds are pleasing to the eye.  Great job developing this for tinnitus frequency notching.  Having previously determined my frequencies I was able to set the notch super quickly.  This app is working well for me, I will check back in after the brain has had some weeks or months for this to work.  According to major medical publishers, it will and I’m hopeful.  Big thanks to the developers.

### 5/5 — This App is the best!

*2022-01-05*

I was distraught experiencing tinnitus for the first time, and this app has been a lifesaver in easing the stress of it and helping me to not think about it.  You have done amazing work in putting the app together so beautifully. The sounds are so natural and comforting, and the images are so beautiful. Thanks for being so available also when questions arise.

### 5/5 — Life Saver

*2021-10-06, version 2.2*

Recently started experiencing debilitating tinnitus in my ears. This app has given me relief from the ringing. The white noise at 16000Hz is crucial. Money well spent.

### 5/5 — Hearing Loss and Tinnitus sufferer

*2021-09-29*

I really appreciate this app.  It knows the aspects of tinnitus and has great sounds to quiet it down for sleeping.  Perfect, and so helpful!!!

### 5/5 — Very helpful & top-notch support

*2021-07-10*

Tinnitus HQ has been very helpful for me. With noise cancelling headphones it blocks out unwanted background sounds and the band-stop filters help mask my tinnitus problems. The support for the app is very good also. I’ve used the app for several weeks, and suddenly my main screen in the app had gotten very dark and hard to see. I looked for a setting with-in the app and there is none. I emailed support and got a quick response. (You simply swipe up on the main page to brighten the display.) Thank you to the developers for a great app and for your excellent support.

### 5/5 — Can’t be without it

*2021-05-22*

I have had  horrible Tinnitus for 2 1/2 years now.  Silence is my worst enemy.  Thankfully with this app, I can fall asleep with a mix that helps me forget the relentless noise in my head.  Thank you.

### 5/5 — Amazing support, amazing app

*2021-05-18*

Edit : Five stars for service, I identified a bug with version 2 and it was fixed in a day, other app developers take note. Full marks! 

Original post: 
Amazing until version 2 came out, now the noise is much louder when you play back a mix than the preview. I used to have it running mixed in with a podcast or audiobook and it was perfect to get to sleep to. Now it just drowns anything else out :-(

**Developer response:** Thank you and glad to help!

### 2/5 — Freezes up

*2021-04-29*

I relie on this App for my tinnitus problem.   More recently its performance has declined.  It freezes up on my IPhone requiring me to delete and reload it!

**Developer response:** Please try restarting your phone and update your app to the latest version (adds independent left/right-ear filters and balance controls). Please contact us in the app via "Questions or Feedback", we'd be glad to help further.

### 5/5 — Endlich Ruhe

*2021-04-07*

Nach sieben Jahren mit schlimmsten Geräuschen jeder Art, kann ich endlich mal wieder entspannen. 
Vielen herzlichen Dank

## Most critical reviews (10 lowest-rated)

### 1/5 — Air pods

*2022-08-21, version 2.3*

Sometimes left side plays &sometimes right side. But both won’t work.

### 1/5 — Nicht Benutzerfreundlich

*2021-01-09*

Leider habe ich immer noch nicht finden können wie man die Tinitus Frequenz ermittelt, was ja eigentlich eine der Hauptfunktionen sein sollte.
Als für mich bisher leider unbrauchbar.

### 1/5 — Worthless, please refund my money

*2020-08-22, version 1.7*

Please refund me my money. This isn’t any better than choosing a sound from YouTube.

### 1/5 — Try something else first

*2019-12-08*

I appreciate the effort that went into this app, and tinnitus is such a personal problem that I don’t want to get your hopes up. 
Unfortunately, no balance bar control means you can’t tune the audio to the left or right. Volume appears to be the system volume, rather than a fine-tuned volume bar. 
The price is much higher than white noise generators. And the capability to work with sounds from other apps may have worked at one point, but on iPhone 10 I had apps that didn’t mix well.

**Developer response:** Please update to the latest version- there's a new balance control and also independent filters for left and right ears. To mix with other sounds, switch on “Mix with Other apps” in Settings & Help. Please try these advanced filters with a range of stereo sounds, they help people around the world and are much more than what is found in generic white noise apps. Contact us in the app via “Questions or Feedback” in the app, we’d be glad to help further.

### 1/5 — A FRAUD, - TINNITUS SUFFERERS- DO NOT PURCHASE

*2018-10-14*

What an absolute con! It’s simply a VERY small selection of sounds from their app I’d already bought that consisted of LOTS of sounds! A total FRAUD that, as a tinnitus sufferer, has wasted £9.99 of my money which should be reimbursed!!!

I’m taking this to my Lawyer!

**Developer response:** The app provides over 500 sounds and advanced audio filters. Tap Sound Catalog to download sounds and “Add Audio Filter” to apply the filters to any sound or custom mix. Tap the instructions icon for more detailed information. Please contact us for further help.

### 1/5 — Nithing workd

*2018-08-27, version 1.5*

I ordered the app. Then the upgrade. They do nothing but play  sounds which dont interrupt the ring i. The air like the apps on youtube free

### 1/5 — No good

*2018-05-14, version 1.4*

This does nothing for me. Please refund my $10.

### 1/5 — 功能太薄弱，有点滥竽充数

*2018-02-01*

免费的也就罢了，花了六十多大洋买的App，用了后发现还不如普通的mp3播放器，真是不吐不快。就是在常见的情景播放app上加了个滤波，所谓的带通带租要么让你完全听到一簇音，要么完全听不到。音量控制完全依靠系统，也不能区分左右声道，滥竽充数糊弄钱

**Developer response:** 所有声音都是高清晰，比MP3声音更好。您可设置从 0.1 到 4.0 八度的大范围滤波宽度，低至 1 赫兹分辨率。请尝试调高音量。请尝试其他声音，有500个可供选择，包括大音量的白色、粉色和棕色噪音。

### 1/5 — No instructions

*2018-01-01, version 1.3*

Photos on AppStore show bandwidth but no instructions. Waste of $10.

### 1/5 — Nicht Kaufen!!!!!!!!!!

*2017-12-09*

Der Equalizer lässt nicht viel zu. Wenn deine Tinnitus Frequenz links anders ist als rechts bringt dir die App nichts. Und wenn du dabei andere Apps laufen lässt wie Netflix und zb ein Film schauen willst funktioniert das nicht weil das rauschen zu laut ist.

**Developer response:** Bitte tippen Sie die Frequenzanzeige an - dann können Sie mit der Tastatur die Frequenz bis hinab zu einer Auflösung von 1Hz anpassen. Bitte erstellen Sie einen Mix - Sie können alle Lautstärken niedriger einstellen. Achten Sie darauf, dass "Mit anderen Apps mixen" eingeschaltet ist. Bitte tippen Sie auf "Feedback senden", dann helfen wir Ihnen gern weiter.

## Most praised reviews (10 highest-rated)

### 5/5 — Très utile

*2025-12-20*

Avec la diversité de sons disponible , et la possibilité de les mélanger permet de créer une ambiance sonore plus confortable.

### 5/5 — Sehr umfangreich, lohnt

*2025-03-07*

Ich finde die Möglichkeit gut, bis zu 4 verschiedene Klänge (bzw. Geräuschkulissen) individuell abzumischen. Dazu lässt sich noch ein Filter drüber legen, um bestimmte Frequenzen zu filtern oder zu sperren. 
Von diesen Klangmixen lassen sich beliebig viele fest abspeichern und bei Bedarf auch neu justieren.
Die Bibliothek finde ich umfangreich und abwechslungsreich.

### 5/5 — Sehr hilfreich

*2025-02-05*

App ist enorm anpassbar an Wünsche oder Erfordernisse.

### 5/5 — Impressive choice of noises

*2025-01-19*

Just started using hearing aids for high frequency loss and very loud tinnitus. Some background noises make the tinnitus louder but the choices here allow adjustments and the range of noises mean I’ve found the perfect mask with birdsong.

### 5/5 — 能导入本地的吗

*2025-01-13*

能导入本地的声音吗？

**Developer response:** 很高兴您喜欢本应用程序。该应用拥有500多种高质量立体声。无法加载您自己的声音。

### 5/5 — Wendy

*2024-11-16*

This is marvellous for drowning out my tennitis. I have it on day and night and can lead a normal life  without the stress of listening to 
the sound in my head and ears. Thank you for your service.

### 5/5 — Tinnitus HQ app.

*2024-09-26*

I have tried many fixes for my tinnitus at night and at last I have found something which helps in a big way. The app. mixing ability has allowed me to create personalised soundscapes which also reduce/cancel ambient refrigeration noise from nearby premises. getting more sleep now than I have for years. Well done, Tinnitus HQ, You’re brilliant! Nick B

### 5/5 — Tinnitus lindern

*2023-04-02*

Ich habe mir heute die App heruntergeladen und finde sie sehr hilfreich. Wunderbare Klänge! Finde den Preis hierfür auch angemessen. Kann die App nur empfehlen für alle ‚Leidensgenossen‘.

### 5/5 — Fantastic

*2023-02-26*

Helps me a lot!!

### 5/5 — Life saver!

*2023-01-25*

I’ve struggled with tinnitus for a while from playing in bands and going to countless gigs and not looking after my ears as I should have. 

This app is amazing. You can set your frequency to mask your tinnitus and it works fantastically when you’ve found your sound frequency. 

I use brown noise at about 8889htz. 
I can now get off to sleep without having to have the TV or the radio on. 

It’s been a real life saver! 10 stars if I could! 

Thanks so much Tinnitus HQ!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*