# TiVo — user reviews

> 155 indexed App Store user reviews of TiVo by TiVo Inc., rated 2.00/5 from 3,256 ratings.

- Source: https://appshunter.io/ios/app/tivo/id401673976/reviews
- App overview in markdown: https://appshunter.io/ios/app/tivo/id401673976.md
- Rating breakdown: 5★ 384 · 4★ 262 · 3★ 212 · 2★ 419 · 1★ 1,979

## What do users think of TiVo?

Overall sentiment: negative

**Pros**

- 💻 Works well
- 🚀 Streaming and downloading work well

**Cons**

- 🐛 Frequent login issues
- 🔍 Poor search and navigation
- 🔌 Streaming and downloading issues
- 🤖 App feels abandoned by developers

**Commonly reported bugs**

- Constant need to re-login
- Streaming and downloading failures
- Incompatibility with newer iOS versions

**Most requested features**

- Picture-in-picture support
- Improved remote control functionality
- Easier episode and recording management

## Newest reviews (18 of 155)

### 2/5 — They’re slipping

*2026-01-10, version 4.9.204*

Can’t use the app anymore. First says my email not valid. When I retype it get weird long illegible screen 3 characters wide. 

Also the fast forward band is too wide and blocks the sports score bug. It used to disappear after a few seconds. Now it never does

I used to love TiVo. Now I probably won’t get another one. It seems like they don’t care about their product any more, so why should I.

### 1/5 — iPhone version works but NOT the iPad version

*2025-12-18, version 4.9.204*

I can logon using the iPhone version and stream my shows. But using the exact same credentials on the iPad version always seems to fail! It always takes me back after trying to the reset password screen or something like that because the screen seems all screwed up.

### 2/5 — TiVo app not working but TiVo Premiere works fine

*2025-12-17, version 4.9.204*

My TiVo Premiere works fine but for the last few months I can no longer connect to the TiVo app ever since they forced us to change our password. I really miss using the app!  I’ve contacted my cable company and they show my Tivo machines on my account but the Tivo says that I don’t have authorized boxes.  Weird!  Wish I could get it fixed. No problems here with my connectivity or internet either.

### 1/5 — Why even offer this app?

*2025-12-14, version 4.9.204*

It used to be great. But you can’t log in anymore. It should be pulled from distribution. The experience trying to log in is broken, but not in the sense they tell you anything. You get an impossible change password UI that lists requirements that it still rejects. Those requirements are 8 characters max and only alphanumerics—which would be the weakest password I’ve used in over 20 years. Probably for the best it doesn’t work.

### 2/5 — Not working correctly

*2025-12-13, version 4.9.204*

When I use the app now on the screen and there’s no way to see a guide.  In fact it’s messed up in can’t be tapped on or done anything does this need an upgrade or a bug fixed because I haven’t been able to get it working and over a month.

### 1/5 — Downgrade and UpGreed 2025

*2025-11-17, version 4.9.204*

The app is terrible but the software that runs the Tivo unit is equally buggy and nonsensically designed. And they want to sell new models when every new model and software update is worse than the last. Everyday is a struggle to use a Tivo box. It consistently does the opposite of what you want and common sense would expect.  The app, web and TiVo unit interfaces have no connection to each other other than theoretical.

 When Apple introduces a new AppleTV they didn't destroy the functionality of the old models. But TiVo destroys the app and the ability to network old and new devices, for no reason other than to sell more new products. Problem is that is called theft.

### 1/5 — Tivo has abandoned you

*2025-11-13, version 4.9.204*

Whoever controls Tivo is actively trying to destroy their reputation and has completely and intentionally turned its back on its loyal customers.  Like other complaints the app can no longer login despite multiple password resets.  After reinstalling the app as their troubleshooting guide suggests the same problem persists.  Moreover, the app (apparently) has no option to enable it for wifi, only cellular data.  It’s a conspiracy to force users to another platform.  I swear…it’s like Tivo’s competitors gained a controlling interest in the company to subvert and destroy it from within.

### 1/5 — Useless garbage

*2025-10-27, version 4.9.204*

TiVo used to be a paragon of quality but is now no more than a patent troll. App hasn’t worked in weeks. Trying to log in tirns into an endless cycle of unrequested password resets and no login.

### 1/5 — TiVo app

*2025-10-06, version 4.9.204*

After many years using TiVo I have been banished from the app. They said they now have no record of my email. Have trouble getting past there AI to speak to a person.

### 1/5 — Stop logging me out

*2025-10-01, version 4.9.204*

Every time I come back I have to log back in and tell it what tivo to login to. How about fingerprint or option to stay logged in? This is a very poorly rated app so obviously tivo does not care about what customers want; I wrote this anyway.

### 1/5 — PIP

*2025-09-28, version 4.9.204*

Are we ever going to have Picture in Picture as an option?

### 1/5 — Crashes every time

*2025-09-22, version 4.9.204*

Every time I search for a program and then click on it the app immediately crashes. Waste of time. Of course, with the feds removing mandatory cable card support from cable companies, TiVo is on borrowed time anyway.

### 1/5 — Dumbest device yet

*2025-09-21, version 4.9.204*

This app is stupid , login don’t work period. Can logon in the website but app fails when tried to login using the same credentials.

### 1/5 — TiVo app not working all of a sudden

*2025-09-17, version 4.9.204*

Ever since I upgraded to IOS 18.6.2 on my iPad and iPhone the app does not work. I have a Premiere Q series 4 and it was working great with the app until a couple of weeks ago (Sept 2025). Now I get an error message that says there are no compatible boxes in my account when I log into the TiVo app.. My cable provider says the TiVo box is in my account and the TiVo box itself is working fine. They said it's a fix that TiVo needs to make with the app. I've tried deleting the app and reinstalling and keep getting the same incompatible box message. Done all the trouble shooting mentioned on your site.
Please fix it as I really love using the app when it was working.

### 2/5 — Laughably bad

*2025-09-13, version 4.9.204*

Worked fine up until recent update, now it’s riddled with usability problems. Like much of TiVo, its best years were so long ago

### 1/5 — Can’t login!

*2025-09-05, version 4.9.204*

I use the app occasionally to manage recordings but now i can’t login. Login with working credentials, goes to forgot password screen? Reset password because it wants me too, login using temporary password which brings you to forgot password screen again. Idiotic!

### 1/5 — Logs Out

*2025-09-04, version 4.9.204*

Why in the world would an app like this regularly log the user out? Seriously, my passwords are saved, and it always—always makes a temporary password.  I just removed the app from my phone to avoid the frustration altogether.  If I need to record on the go, I will use the Tablo.

### 1/5 — Can’t login, keeps sending temp codes

*2025-08-16, version 4.9.204*

Can’t login, keeps sending temp codes

## Most critical reviews (10 lowest-rated)

### 1/5 — Horrible, horrible horrible

*2026-08-20, version 4.9.204*

One of the worst apps I’ve seen. Doesn’t work half the time, constantly logged me out, does not have the correct guide, does not record shows that I program on it. Useless!!

### 1/5 — Used to work

*2026-07-24, version 4.9.204*

This “free” app used to work, but the TiVo Premiere is out of support. Is paid support required to use it?

### 1/5 — Doesn’t work, fail streaming setup.

*2026-06-04, version 4.9.204*

Works OK on Safari in the browser UI but that is clunky, loses its place and you can’t download a show from there (going on an airplane!).
But this app was promising until you actually try to play anything, always fails on streaming setup. But hey, I can “try again”!

### 1/5 — Stuck on loading screen

*2026-03-15, version 4.9.204*

It would be nice to login with Face ID , Doesn’t let one puts password without reset.  It like a loop. Please fix this.

### 1/5 — App still broken.

*2026-01-16, version 4.9.204*

What is going n with the app?  Weird, thin screen that appears to want me to change my password after I just logged in?

Fix this!!!!

### 1/5 — App is broken

*2026-01-14, version 4.9.204*

The Tivo app used to be a very handy way to control Tivo units, but it now won’t even allow me to log in. Tivo has gone downhill so far. I’m done with it. The hardware is overpriced junk, the software on the Tivo itself is outdated and many cable companies no longer support the cable cards needed to access cable TV. Time to move on.

### 1/5 — Fix the app TiVo!

*2026-01-02, version 4.9.204*

Come on already, it’s been like a month now. Useless…

### 1/5 — Terrible - App has been broken for months

*2026-01-01, version 4.9.204*

It’s impossible to sign in now, as many others have reported.  The app works fine on my iPad but not iPhone.  Is no one at TiVo paying attention??

### 1/5 — Cannot sign in

*2025-12-28, version 4.9.204*

I cannot sign in because it says there were no email

### 1/5 — Does not work

*2025-12-21, version 4.2.0*

This app stopped working months ago
Very aggravating

## Most praised reviews (10 highest-rated)

### 5/5 — Can we get TiVo back at the cable company again?

*2026-06-27, version 4.9.204*

Can we get TiVo back at the cable company again?

### 5/5 — Great product

*2026-06-24, version 4.9.204*

Exceptional TV viewing minus commercials. You have to learn how to use it and set your recordings, blah blah blah, after that you will love it! 
The price of Lifetime service to save 16 minutes for every hour long episode, so you can watch more of what you want to watch without commercials.  My time is priceless! How much is your time worth?

### 5/5 — It works but…. Pls add PiP support

*2024-12-23, version 4.9.204*

The app works. Using a 9th generation iPad with no issues. My only complaint and request is…. Pls add picture-in-picture support so I can multi task on my tablet while watching a show.

### 5/5 — Works well

*2024-10-13, version 4.9.204*

Working well so far ….not clear why it’s rated at only 2 stars.

### 5/5 — Thank you!

*2024-06-14, version 4.9.204*

Thank you for fixing the app so that it loads within a couple seconds instead of two minutes!

### 5/5 — They fixed it!!

*2024-06-05, version 4.9.204*

For months, every time I tried opening the TiVo app on my iPhone, it took a couple of minutes to connect to my TiVo. It used to connect immediately, but obviously something had broke with the app. I thought they’d fix it quickly, especially as the complaints came rolling in, but it went on that way for months! Well, THEY FINALLY FIXED IT!! Thank you!!!

### 5/5 — App works again

*2024-05-21, version 4.9.204*

Hallelujah, the TiVo App is working again on my iPhone.

### 5/5 — Working now

*2023-01-20, version 4.8.10*

Every few months, I seem to update my review for this app. When it is working, it is great but too often it’s buggy. For the last couple of months it’s been working perfectly so I give it five stars.

### 5/5 — Great App

*2020-03-21, version 4.4.1*

I love this app. It lets me know what is on, what I recorded & when I deleted a program. I don’t what else I need it to do

### 5/5 — Works for me

*2018-10-03*

Some may have different needs than I have, but for me this app works flawlessly.  WiFi allows me to see what’s on and when, set a one pass if i wish, watch what’s on my play list no natter where I am. And if I wish, use the app as a remote control, find shows I enjoy and note when to watch (or record), in my home network watch a show away from my TV on any connected device (I do this often while in my workshop etc.).

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*
