# Tivoli Gardens — user reviews > 25 indexed App Store user reviews of Tivoli Gardens by Tivoli A/S, rated 4.90/5 from 607 ratings. - Source: https://appshunter.io/ios/app/tivoli-gardens/id843256738/reviews - App overview in markdown: https://appshunter.io/ios/app/tivoli-gardens/id843256738.md - Rating breakdown: 5★ 563 · 4★ 29 · 3★ 4 · 2★ 3 · 1★ 8 ## What do users think of Tivoli Gardens? Overall sentiment: negative **Pros** - ❤️ Love the ruschban spinner - ✈️ Great app even when overseas - ✨ Totally magical place - 💖 I love Tivoli! - 😊 Great Park for kids - 👍 Easy and Covid-19 Confidence - 💯 Best app ever - 🌟 Perfect app **Cons** - ❌ Couldn’t create a profile - 🐌 Slow loading times - 🚫 Doesn’t do the basics (directions) - 🐞 More bugs than a Paris hotel bed - ❓ Limited English language options - 💳 Cannot add credit card - 💸 Paid for wristband, didn’t work - ❌ No alternatives for cash purchase - ⚠️ Error purchasing ride tickets - 🔒 Force to pay for all-inclusive - 😩 Won’t let me create an account - 📸 Paid for photos, cannot download - 💥 Crashes frequently - 🔗 Activation link doesn’t work - 🗑️ Rubbish, profile doesn't work - 🚫 Not working on XS max - 🤷 Not functional at all - 👎 Useless, no information **Commonly reported bugs** - Cannot create a profile - App loads incredibly slow - App takes time to 're-load' - Doesn't allow directions to specific rides - Network error messages - Cannot add credit card - Unlimited photo wristband didn't work - Error occurred when purchasing ride tickets - Cannot download paid photos - App crashes - Activation link in email doesn't work - App not starting up on iPhone XS max - Nothing loads, cannot see programs or restaurant lists **Most requested features** - More app content in English - Ability to use app for directions to rides - Allow cash purchases for single rides - Fix activation link for account creation ## Newest reviews (5 of 25) ### 2/5 — Slow, and doesn’t do the basics. *2025-06-21, version 6.3.4* First things first: this app loads incredibly slow and every time I switched away from it, it would take time to “re-load” when I switched back to it. It also doesn’t allow you to use it for directions to a certain ride. You can look up the ride on the map and read about it - but seeing yourself on the map along with it? The part that would have actually been useful - nope! I turned my phone off and back on and verified location settings because I was pretty surprised over this. I’ll give it 2 stars instead of 1 because after 234 clicks I was able to figure out who the Friday night concert was. ### 3/5 — App *2023-10-31, version 5.9.3* I would like a little more of the app in English ### 3/5 — Needs review *2019-02-24, version 4.0.0* Could not purchase a season pass using the app because it produced an error processing the request, so I bought one at Tivoli Gardens instead. ### 1/5 — Not functional *2015-06-28* Nice ui and graphics but not functional at all. Nothing loads, can't see any of the programs or lists of the restaurants. ### 1/5 — USELESS *2014-11-24, version 1.0.4* The app itself looks very nice, but they forgot to add information... No point to have it unless they make an update ## Most critical reviews (10 lowest-rated) ### 1/5 — Couldn’t create a profile *2025-12-15, version 6.3.6* Title says it all. ### 1/5 — More bugs than a Paris hotel bed *2023-11-04, version 5.9.3* “Network error” seems to be the only thing this app is capable of giving you ### 1/5 — Didn’t work *2023-04-30, version 5.8.6* Paid for a unlimited photo wristband but didn’t work ### 1/5 — Cannot add credit card *2022-08-05, version 5.6.8* App seemed well made until I tried to buy tickets through the app. Cannot add credit card and language options are limited. What an embarrassment for one of Copenhagen’s best known tourist attractions. ### 1/5 — Why have they removed any alternatives? *2022-07-14, version 5.6.8* There is no way to purchase tickets in the park for cash, so you can only get the expensive pass for all rides or the normal entrance fee for no rides. If you just want one or two rides you must use the app and give up your personal information. Every time we tried to purchase ride tickets on the app it just said “an error occurred” and cancelled it. Tried on two different phones and asked an attendant who didn’t know anything about it. No doubt an intentional “bug” designed to force you to pay the more expensive all inclusive price at the gate. ### 1/5 — Won’t let me create an account! *2022-04-22, version 5.6.4* Very frustrating have tried several Times so have paid for photos I cannot download ### 1/5 — It crashes *2019-06-26, version 5.0.2* They ought to test the app before releasing.... ### 1/5 — Useless! Don’t bother! *2019-05-04, version 5.0.0* You register for an account but the activation link in the email doesn’t work and you can’t create an account. Absolutely useless app, don’t rely on this takes photo of the screen - not ideal but better. ### 1/5 — Rubbish *2019-02-24, version 4.0.0* Creating a profile doesn’t work so can’t get the ride photos. People got mad for taking a picture of my photo instead. Not worth downloading.. ### 1/5 — Not working on XS max *2018-10-21, version 3.5.0* Really cannot say good or bad yet, since it cannot start up on iPhone XS max. Please fix it. ## Most praised reviews (10 highest-rated) ### 5/5 — Awesome app! *2024-11-22, version 6.3.0* Love the little ruschban spinner ❤️ ### 5/5 — Great app even when overseas in the US *2024-04-13, version 6.2.2* My daughter sent us a photo from when she was on a ride via with QR code that I could use from the US to see her fun at Trivoli. How wonderful! Thank you !!! ### 5/5 — Great app *2023-09-25, version 5.9.1* Pleasantly surprised at how wonderful this app was! ### 5/5 — Totally magical place!!! *2022-08-23, version 5.6.8* Came here with my family and had an amazing day ### 5/5 — I love Tivoli! *2022-07-16, version 5.6.8* Tivoli is one of the most beautiful magical places on this planet. I always love returning here. The magic of the lights and beauty of the flowers is tonic for the soul. ### 5/5 — Great Park for kids *2021-06-22, version 5.4.6* Excellent Park for adults and kids ### 5/5 — Easy and Covid-19 Confidence *2020-08-28, version 5.2.5* Makes you feel in advance that Tivoli is making it safe and easy to enjoy. ### 5/5 — Best app ever *2020-02-07, version 5.1.0* It’s one less card to bring with you and so my family can have it on there phone and go to Tivoli whenever they want. ### 5/5 — Best app ever *2019-07-23, version 5.0.3* Works perfectly ### 5/5 — Perfect app *2019-07-01, version 5.0.2* This worked really well during the whole day that I was at Tivoli. They must have seen previous comments and fixed the issues. No problem with creating an account and it is quick & easy to scan the barcodes after the rides and then save them to camera roll. An absolute must if you’re a visiting!!!!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*