# TLC Community CU — user reviews > 52 indexed App Store user reviews of TLC Community CU by TLC Community Credit Union, rated 4.80/5 from 4,379 ratings. - Source: https://appshunter.io/ios/app/tlc-community-cu/id1519859550/reviews - App overview in markdown: https://appshunter.io/ios/app/tlc-community-cu/id1519859550.md - Rating breakdown: 5★ 3,847 · 4★ 290 · 3★ 97 · 2★ 27 · 1★ 118 ## What do users think of TLC Community CU? Overall sentiment: neutral **Pros** - 👍 Easy to use - 🚀 Quick and responsive - 💳 Excellent credit union integration - 📤 Convenient mobile deposit feature **Cons** - 🐛 Unreliable mobile deposit - 🔄 Delayed transaction posting - 🔍 Missing account number visibility - 🤔 Confusing UI changes **Commonly reported bugs** - Frequent app crashes - Compatibility issues with older devices - Login screen freezes **Most requested features** - Restore notes option for transfers - Incorporate budget building tools - Optimize app performance - Improve bill pay and loan management ## Newest reviews (10 of 52) ### 2/5 — Mostly Unusable *2025-10-12, version 3.27.0* I can log in, but my accounts don’t update most of the time and I can’t use any of the other options if that doesn’t happen. Seems like a bug or performance issue that never gets addressed. ### 2/5 — App changed *2024-12-12, version 3.18.0* Ever since they combined the card management app into the TLC app, payments don’t post until days after the purchase is made leaving my account never up to date. It also doesn’t notify users anymore if money is deposited to your account, only if a charge is posted. Very frustrating ### 3/5 — Great service *2024-11-20, version 3.18.0* The pin change could have been automatic, unless for privacy purposes etc . My card declined on debit but it got fixed fast. Thank you ### 4/5 — App does primary things well *2024-05-17, version 3.5.0* I would have rated it better, but updates don’t always detect version right on iPad, so app becomes useless. Once another version comes out then it finally updates and I can use again. Otherwise, it does what it should. ### 5/5 — Awesome app *2024-04-08, version 3.10.3* Love the ability to remote deposit checks. It’s a great feature ### 5/5 — Card don’t work *2024-03-22, version 2.48.0* I have to get a new debit card all the time and that cost me 10 dollars every time I just got one like a month ago and I have to get a different one now cause it don’t work in the stores I can’t keep paying for it because they stop work ### 5/5 — Amazing! *2023-06-25, version 3.3.2* App always works & very user friendly ### 1/5 — Horrible *2023-03-24, version 3.1.0* This app is terrible. It takes forever to load my accounts, If I’m lucky. It runs super slow and lags like no other. Wish they kept the old app that was super simple to use and my accounts were always updated. ### 5/5 — Banking from a distance *2023-01-15, version 2.48.0* I moved away from the TLC bank locations, and am able to maintain my banking relationship with them from a distance. Changing banks would be very time consuming due to my multiple direct deposits. In my business, I also receive checks and the online banking allows me to deposit them easily and quickly. ### 5/5 — Mobile Deposit *2022-07-23, version 2.43.0* Very easy to use. Plan to use it more in the future. ## Most critical reviews (10 lowest-rated) ### 1/5 — Not good *2026-06-11, version 3.35.0* This banking app is terrible. It's confusing. It doesn't seem to be in real time. I try to transfer money and it doesn't work, then it goes through after I do Zelle instead. Then, I'm charged for a transfer from savings. It's nothing but frustration. ### 1/5 — Trash update *2026-05-30, version 3.28.0* Cant use app because update is required click update now takes me to app store no update available! Cant use the app cant manage my account ### 1/5 — Check deposit *2026-05-05, version 3.33.0* Had to take a picture seven times horrible ### 1/5 — Debit hold- dont know and can’t co tact anyone and it is frozen…. Sure am glad I’m not on vacay and *2026-04-12, version 3.32.0* Can’t contact anyone for hold On my debit- that’s not helpful ### 1/5 — So sucks *2026-01-31, version 3.17.0* The updates do not work with iPhone they need a better IT department ### 1/5 — Just because I closed my account *2025-12-30, version 3.28.0* Just because I closed my account doesn’t mean I want the app to stop working I still need tax information from the account ### 1/5 — Update *2025-11-01, version 3.17.0* It keeps saying to update but it doesn’t let me and I can’t view my account on line ### 1/5 — App doesn’t work *2025-05-04, version 3.22.0* Have been trying to login in for days and still saying completing app update what a waste of space ### 1/5 — New software *2024-03-23, version 3.5.0* I can’t get it loaded. ### 1/5 — Horrible - Do Not Use *2023-09-17, version 3.6.0* Specifically, talking about the mobile deposit. It makes you think you deposited money but months later it rejects the check. Even though the check looks clean and clear online, the bank still will not accept it. Ended up losing three checks because I wasn't notified until months later. Even the bank staff will tell you not to use it. It's not reliable. ## Most praised reviews (10 highest-rated) ### 5/5 — It good *2026-07-22, version 3.36.0* It easy me like it that simple ### 5/5 — Easy Understanding *2026-03-08, version 3.31.2* App is always to the point. And even if you message with a question. Staff answers in a great timely manner. ### 5/5 — Blissfield Branch *2026-02-03, version 3.30.2* The tellers are amazing. Very friendly,kind and great at what they do. Very patient at times when needed with the elderly which means a lot. Carol Wiley ### 5/5 — We like TLC *2026-01-30, version 3.30.2* Easy to do online banking. ### 5/5 — So Easy to Use! *2026-01-27, version 3.30.2* The simplicity of using this apps is outstanding. I have used several different bank apps and hands down this one is the BEST!!👍🏼 ### 5/5 — Great service *2025-12-26, version 3.30.0* Everything is great!! ### 5/5 — App *2025-03-21, version 3.21.0* Always user friendly and service is wonderful when needed! ### 5/5 — Epic *2025-02-26, version 3.20.0* Epic ### 5/5 — Great App *2025-01-26, version 3.19.0* I love how easy this app is to use with my credit union. Excellent. Better than my previous “big bank.” ### 5/5 — Quick and direct *2024-04-27, version 3.11.2* This app is very easy to read, understand, and work with. Chat has an excellent response time during bussiness hours. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*